Outdoor dining

Reviews of The Bishopstrow Hotel & Spa

4 out of 5
The Bishopstrow Hotel & Spa
Boreham Road, Wiltshire, Warminster, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 269 reviews" "
Rating 8 - Good. 62 out of 269 reviews" "
Rating 6 - Okay. 29 out of 269 reviews" "
Rating 4 - Poor. 8 out of 269 reviews" "
Rating 2 - Terrible. 4 out of 269 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with very friendly helpful staff. Amazing food. Dog friendly. A pleasure to stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here, wonderful staff, delicious food, lovely room - a brilliantly dog friendly stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Bernhardine, Cheltenham

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly, Dinas Powys

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location, setting and friendly staff
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is absolutely nothing I can fault. This venue was 1st class. Accommodation, the spa and dining options were fantastic Staff couldn't honestly not do enough and every single member we came across made us so welcome. We will be returning soon
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Lovely country house hotel. Very friendly staff, great food and nice pools and Hot tub. Lots of grounds to explore. We had a great stay here.
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and very quiet, so wonderfully relaxing. Great food.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ellen

Stayed 1 night in Sep 2023

10/10 Excellent

Elena

Stayed 1 night in Aug 2023

10/10 Excellent

Jeanne

Stayed 2 nights in Aug 2023

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location, really relaxing, friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location. Be aware of service charge for restaurant dining. Breakfast was excellent
Stayed 3 nights in Aug 2023

10/10 Excellent

V

Stayed 1 night in Aug 2023

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxurious stay
Stayed 1 night in Jul 2023

10/10 Excellent

l

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit
The service here was impeccable and really friendly - the grounds well maintained and beautiful, spa areas clean and Breakfast superb. It wasn't our first time staying here and wont be the last.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay. Very suitable as a centre for touring. Room accommodation excellent but final flight of stairs were a bit of a trial for those with knee problems. Superb breakfast meals, set you up for the day.
Stayed 4 nights in Jul 2023

10/10 Excellent

Norihito

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception was very kind and all the staffs are also very kind.
Stayed 1 night in Jul 2023

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff were amazing. Thank you!
Stayed 1 night in Jun 2023

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Perfect stay, lovely pool and spa area. Great staff and food was delicious
Stayed 1 night in Jun 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds and hotel
Excellent food. Beautiful grounds. Service was excellent throughout our stay.
Stayed 1 night in May 2023

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the Staff were very welcoming and helpful too. Room was lovely-weather was nice enough to sit outside to have Lunch
Stayed 1 night in May 2023

10/10 Excellent

Gemma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely hotel and the staff were so friendly and helpful. Best breakfast I've had in a hotel.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ayumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best spa hotel I have stayed in the UK. Hotel staff were all friendly and helpful. Thoroughly enjoyed the stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Lizzie

Stayed 1 night in Apr 2023

8/10 Good

Gabrielle

Stayed 2 nights in Apr 2023

10/10 Excellent

Penny

Stayed 1 night in Apr 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a jewel of a spot! The hotel and grounds are peaceful are gorgeous. Super friendly and helpful staff. Dinner was great and excellent service. Thanks to all at Bishopstrow House!
Stayed 1 night in Apr 2023

10/10 Excellent

CARL

Stayed 1 night in Apr 2023

8/10 Good

Karen

Stayed 1 night in Apr 2023

10/10 Excellent

Mia

Stayed 1 night in Feb 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Matt

Stayed 1 night in Jan 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed here as a stopover on the way home from London. It's a beautifully appointed hotel, so much so that I don't think we noticed so much as a worn carpet or a patch of grubby paintwork. Excellent service from everyone we spoke to. Had a very tasty meal in the lounge bar. Lovely jacuzzi. Room spotless, and very comfortable. We'll happily go back.
Stayed 1 night in Dec 2022

10/10 Excellent

David Adrian

Stayed 2 nights in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with excellent staff
A very pleasant stay at this hotel. All of the staff were eager to ensure we had a good stay and nothing was too much trouble. Room was a good size and beds very comfortable. Pools, indoor and outdoor were of a good size plus indoor and outdoor Jacuzzis. Reasonable size steam room and sauna. No complaints at all but a few observations. The stairs from the loft area to the first floor are steep and quite narrow. Lighting was not good and together with a dark carpet made it quite difficult to see the stair treads. There was a good size wet shower area in our room plus a bath. When hair conditioner was used in the shower area the floor tiles became quite slippery. Consideration might be given to providing some kind of grab handle. Dinner in the restaurant was very good especially the lamb shoulder with a delicious sauce. We would have eaten there every night but for the quite restrictive items on the menu. Whilst I understand the need to avoid food wastage with only a fish course and soup changing each day, we felt the menu was quite repetitive. The number of main course items could stay the same with perhaps a bigger rotation of items on offer. overall, we really enjoyed thios break.
Stayed 4 nights in Nov 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Ben

Stayed 1 night in Oct 2022

10/10 Excellent

hema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. Good food, nice people and a lovely room
Stayed 1 night in Oct 2022
Response from Kerri on Oct 22, 2022
Dear MichaelThank you so much for your great review.We hope to see you again soon

10/10 Excellent

ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Isabella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Everything was perfect. Hotel staff and spa staff very professional, helpful and eager to please. Will be back for sure!
Stayed 1 night in Sep 2022
Response from Kerri on Oct 22, 2022
Dear IsabellaI am delighted you had such a great stay and thank you for the lovely comments.We hope to see you again soon

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a short break
We spent a night at the The Bishopstrow Hotel & Spa which we thoroughly enjoyed. Our room/suite in the Courtyard was lovely, spacious and with its own small garden and private hot-tub. The standard of décor was excellent, and the room and bathroom very clean and well maintained. A few quirks worth noting; no in-room safe or minibar; and no air-conditioning, although a fan was provided (we stayed in the hottest August in the UK on record and didn’t need to use the fan so not sure the lack of air-conditioning is a major issue). The hotel is an old country house so lots of interesting features and rooms. The Spa is part of the hotel and worth a mention. There is a very well-equipped gym – best equipment I’ve seen in any hotel – and heated indoor and outdoor pools, and hot-tub. The grounds are fine, without being spectacular and there are plenty of loungers if the weather is good and you want to sunbathe. There are also a steam room and sauna, and one of the most epic shower rooms I’ve come across – loved the ‘tropical storm’ shower setting. There is a full range of treatments and my partner had a very good massage. We ate in the restaurant after cocktails on the terrace. The food was good although I’d not rate it as ‘haute-cuisine’ dining. The staff were very helpful. All-in-all we had a great time and it is a good place for a relaxing short break, especially given its proximity to Longleat and Stourhead.
Stayed 1 night in Aug 2022
Response from Kerri on Aug 23, 2022
Thank you so much for taking the time to comment on your stay with us, we are delighted that you enjoyed your stay.With regard to the rooms we are currently in the process of refurbishing our bedrooms which will all have fridges and safes once they are completed, we could of course have stored any items for you.So nice to see you enjoyed the spa and gym facilities, we do also have plans to refurbish the spa so it will be even better on your next stay!The hotel was taken over by the new owners a year ago and we now have a wonderful team of gardeners who had a huge task keeping on top of the near 30 acres of grounds that we have and implementing the kitchen garden where the produce is used on our menus, this again is very much a work in progress and we have lots of exciting plans for the grounds.We do hope to see you again.Kind regardsKerri

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Amitabh

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Not as good as hoped for
Booked a suite which was sizeable, but decor was a tired, sofa in lounge could do with a good clean and plastic milk is simply not a good thing at anytime. Looking on to the delivery area which means lorries park outside your window from early morning, so a long lie in is not on the cards. Lucky it has two pools for an early dip then, unfortunately the Outside Pool area was full of coffee cups from the night before and the pool itself full of leaves. With the number of staff wandering around from early morning you would expect the pool to be clean. Can’t fault the food in the restaurant or the service, which was as you would expect. The suite we were in certainly needs a step change to justify the £350 night price. Overlooked at the rear and to the front you feel on show unless you pull all the curtains and sit in the dark.
Stayed 1 night in Jul 2022

2/10 Terrible

Simon

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Loft room was unbearably hot. Even with window open all night, the room didn’t fall below 28c. Get a mobile AC unit!! Staff were patchy - some looked like they did not want to be there. Not at the level one would expect of a 4 star hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Thomas

Stayed 1 night in Jun 2022

10/10 Excellent

William

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel with beautiful grounds, it is the most dog friendly hotel we have ever stayed at. We were upgraded to a lovely loft room with a large lawn outside the door. The staff were friendly and helpful. The The spa had a nice sauna and steam room area, we liked the shower with the refreshing mist setting for after the sauna. We had dinner in the restaurant which was pricey but very nice. We look forward to returning.
Stayed 1 night in Jun 2022

10/10 Excellent

trevor

Stayed 1 night in May 2022