Ratings based on 351 Verified Reviews

3.4 out of 5
67% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from virginia

Posted Dec 30, 2017
Thank God the hotel closed for renovations the day we checked out. The hotel was dated, uncomfortable and dirty. The whole place just needs an update. Great location and beautiful building but hasn’t changed since the early 80’s.
1 out of 5
by A verified traveler from Basking Ridge Nj

Holiday stay very bad. No staff no amenities

Posted Dec 27, 2017
Will need to contact hotel. Very disappointed in amenities. Holiday weekend no staff cold room no good heat. No clean clothes.
4 out of 5
Recommended
for Everyone
by A verified traveler from GA

Posted Dec 13, 2017
The hotel is definetly historic. However the room comfort is good and the staff is great. They will be closing for a year to renovate. The restaurant serves great food.
Comment from Hotel Management
Dec 21, 2017 by David, Hotel Management
Thank you for your feedback. We strive on meeting and exceeding our guest's expectation. We hope that if you are ever in the area again. We have the pleasure in welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from middletown nj

Quick over nite

Posted Dec 12, 2017
Room wa a clean staff friendly and helpful Room starting to sho it’s age a svanity in bathroom had some water damage over would recommend not a lux hotel but more than adequite
Comment from Hotel Management
Dec 17, 2017 by David M, Hotel Management
Thank you for your feedback. Please note your feedback was shared with management and staff to improve our service. We hope if you are ever in the area again, we have the pleasure in welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 4, 2017
Faint lingering odor of smoke in a nonsmoking room is the only negative comment I can come up with
Comment from Hotel Management
Dec 4, 2017 by David M, Hotel Management
Thank you for your feedback. Please note your feedback will be shared with Management and Staff.
4 out of 5
by A verified traveler

Posted Nov 19, 2017 on Hotels
Comment from Hotel Management
Dec 11, 2017
Thank you for your feedback, please join us again soon. Enoch Nimene Director of Operations
5 out of 5
by GILBERT

Posted Nov 10, 2017 on Hotels
Very acceptable .Would book again. Great breakfast !
Comment from Hotel Management
Nov 14, 2017
Thank you Mr. Gilbert we appreciate the feedback. It was great having you at our property and we are looking forward to seeing you again!!! Cheers
2 out of 5
by A verified traveler

Dirty

Posted Nov 8, 2017 on Hotels
Room was worn out.
Comment from Hotel Management
Dec 11, 2017
Thank you for your feedback, I apologize for your experience. Please know our hotel plans to undergo renovations throughout most of 2018. I hope you join us again when we reopen. Enoch Nimene Director of Operations
3 out of 5
by A verified traveler

Posted Nov 8, 2017 on Hotels
Comment from Hotel Management
Dec 11, 2017
Thank you for your feedback, if possible please email me with your comments about how we could have improved your stay. Enoch Nimene Director of Operations
3 out of 5
Recommended
for Everyone
by A verified traveler

Solid choice for this price point

Posted Nov 8, 2017
Pros: Decent beds. Quiet. Very little street noise on the 4th floor
Cons: Rooms need an update/refresh. Pillows are terrible, glad we brought one of our own.
Location: We choose the location because family lives nearby. Beautiful area with lots to see and do.
Hotel room was comfortable, but older and in need of an update and refresh. Front desk staff was cold and unfriendly; but did honor our request to change rooms due to very noisy neighbors attending a HS reunion in the hotel. Would stay there again if something else wasn't available at the same price.
Comment from Hotel Management
Nov 8, 2017 by Siaka Kebe, Hotel Management
Thank you for your feedback. We greatly appreciate it. Please note your feedback will be shared with Management and Staff.