Ratings based on 344 Verified Reviews

2.7 out of 5
41% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Warren, Mi

Posted Dec 10, 2017
The outside of hotel didn’t look very pleasant. There were people hanging outside around a car. Didn’t look very safe
Comment from Hotel Management
Dec 13, 2017 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Know that your voice is very important to us and we will continue to reach for ways to improve guest experience in all areas.
4 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay for....

Posted Dec 3, 2017
Pros: price
Cons: small fix up in apperance
Location: easy to get too
Older hotel, showing it age but for the price it was worth the stay.
Comment from Hotel Management
Dec 4, 2017 by Manager, Hotel Management
Thank you for sharing this experience with us. We truly value you feedback with regards to our price. I hope that we will impress you with exemplary service during future visits.
4 out of 5
by A verified traveler

Fair price for the room

Posted Nov 26, 2017
Felt safe and secure in the area as I didnt know what to expect as not knowing the general area
Comment from Hotel Management
Nov 27, 2017 by Manager, Hotel Management
We appreciate the time you have taken to bring to our attention your feedback with regards to our area. We hope to see you again in the future and to impress you with the continued improvements we make.
2 out of 5
by A verified traveler

Posted Nov 26, 2017
Inadequate parking, I could never park near my room. Room was not vacuumed daily, bathroom not cleaned. I was stuck in a handicapped room without a tub, just a shower the size of a barn.
Comment from Hotel Management
Nov 29, 2017 by Manager, Hotel Management
Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses so thank you for the comments regarding our parking and shower. Know that your voice is very important to us and we will continue to reach for ways to improve guest experience in all areas.
1 out of 5
by A verified traveler

Terrible. Dirty. Smelly. Unsafe. DO NOT STAY HERE.

Posted Nov 25, 2017
Awful. Plain and simple. The worst. Had to switch rooms because the first one had tons of hair on the sheets. Second room was also gross and the icing on the cake was having the soap dish break of and cut my son’s leg while he was having a shower. Seriously awful experience.
Comment from Hotel Management
Nov 30, 2017 by Manager, Hotel Management
Thank you for sharing your experience with us. We appreciate the comments referring to our sheets and your overall experience with our room. We hope you will return to see how we are continuously improving in an effort to impress our valued guests.
1 out of 5
by A verified traveler from Canada

old and not very clean

Posted Nov 12, 2017
Pros: The front desk people were friendly
Cons: Cleanliness and repairs. It is old and not very clean!
Location: It was about 20 minutes away from good shopping.
The room was not very clean. The heater did not work properly the furniture was disgusting. The drapes were ripped and the door did not lock properly. The bathtub mat was also disgusting!
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our furniture and room. We hope that you will return at a future date to be impressed by the improvements we have made.
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Kentucky

A bit tattered but a good value

Posted Oct 25, 2017
Pros: Price and location.
Cons: No suggestions
Location: The location is in an area that has a nice selection of places to eat and retail shopping.
The facility is older and does have signs of its age, but is being maintained and represents a good value for the area. The room was clean and comfortable. Location is good for access to eating places and the surrounding area.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. We look forward to utilizing your comments regarding our facility and location. Thank you for choosing our hotel. We hope to see you again soon.
3 out of 5
by A verified traveler

Warren Michigan

Posted Oct 24, 2017
Pros: location to hospital
Cons: Breakfast had no meat or fresh eggs
Location: lots of fast food restaurants
The staff was cordial, a bit of a language problem. Hotel relatively clean, learned not to leave things laying out they'll wind up gone.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff. Please do consider us again on your next visit to the area.
1 out of 5
by A verified traveler from warrren mi

We had to change room because the bathtub was dirt

Posted Oct 23, 2017
Staff was good. Had to get new room very loud place.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
Reviews like yours are extremely helpful in our ambition to continuously improve upon the guest experience. We look forward to utilizing your comments regarding our staff. Thank you for choosing our hotel. We hope to see you again soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from toledo ohio

Room cleanliness

Posted Oct 17, 2017
The room needs a good cleaning. Everything is ok but the floor was not very clean. The main central part was ok but the corners were bad. Bathroom floor was dirty
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. It is through feedback like yours that we are able to quickly address housekeeping. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.