Ratings based on 202 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice. Quick and smooth check in.

Posted Sep 18, 2017
Pros: Everything. Having a clean hotel and room is most important to me, and that was true about this hotel.
Cons: No hot tub and as mentioned above about the poor behaving children in the pool. Staff should monitor and signs should be posted to make parents aware
The front desk personnel were all very polite, kind, and helpful. The maid service too was very helpful. While we were in the pool there were 4-5 children who were out of control, screaming, rough housing, and squirting their water guns as we entered the shallow end of the pool, and squirting the ceiling in the room. Their parents did nothing to correct their behavior, and we didn't feel safe/comfortable telling the hotel staff about them, so just stayed at the deeper end of the pool while they were at the shallow end. No one from the hotel came in to the pool room to monitor the area the whole time we were there. The hotel management should consider monitoring the pool area on a regular basis, as well as post signs about appropriate pool behavior (e.g., not bothering other guests, no screaming, no wrestling nor dunking others, parents must take responsibility for their children's behavior, and not allow inappropriate squirting toys).
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Posted Sep 18, 2017
Excellent customer service and great location! Very safe and quiet, the manager gave us a free upgrade room without additional charges! Always free parking and free breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler from from Cleveland Ohio

Posted Aug 22, 2017
Very friendly staff...only negative was the breakfast... fresh sliced fruit seemed frozen ... only one choice of bread for taast although bagels were available... other than that nice stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Nothing negative!?

Posted Jun 26, 2017
I can't believe I have nothing negative to report! It took me a minute to figure out A.C. controls, and that's the worst I can say. Tasty mini omelets and smoked sausage were great. Pool area cleaned. Did not hear any other outside noise when in our room! How is that even possible? A couple of annoying kids roaming free in breakfast area, but that's on the lazy parents. The absence of my ability to complain about something amazes me.
4 out of 5
by Susan

Posted Jun 22, 2017 on Hotels
Clean, comfortable, good place. Happy with stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
5 out of 5
by Karen

This traveler left a rating score only Posted May 22, 2017 on Hotels
4 out of 5
by MICHAEL

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
by Lori

Nice place to stay

Posted May 1, 2017 on Hotels
It was nice, and it was close to where our granddaughter gymnastics meet was.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 23, 2017 on Hotels