Ratings based on 211 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Newton, MA

Enjoyable Stay

Posted Nov 20, 2017
The room was comfortable and clean. The staff were friendly and helpful. We did not take advantage of all the amenities, but everything looked nice. Parts of the room are starting to show some wear, but everything was still clean and comfortable. I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice. Quick and smooth check in.

Posted Sep 18, 2017
Pros: Everything. Having a clean hotel and room is most important to me, and that was true about this hotel.
Cons: No hot tub and as mentioned above about the poor behaving children in the pool. Staff should monitor and signs should be posted to make parents aware
The front desk personnel were all very polite, kind, and helpful. The maid service too was very helpful. While we were in the pool there were 4-5 children who were out of control, screaming, rough housing, and squirting their water guns as we entered the shallow end of the pool, and squirting the ceiling in the room. Their parents did nothing to correct their behavior, and we didn't feel safe/comfortable telling the hotel staff about them, so just stayed at the deeper end of the pool while they were at the shallow end. No one from the hotel came in to the pool room to monitor the area the whole time we were there. The hotel management should consider monitoring the pool area on a regular basis, as well as post signs about appropriate pool behavior (e.g., not bothering other guests, no screaming, no wrestling nor dunking others, parents must take responsibility for their children's behavior, and not allow inappropriate squirting toys).
5 out of 5
Recommended
for Everyone
by A verified traveler from Honolulu

Posted Sep 18, 2017
Excellent customer service and great location! Very safe and quiet, the manager gave us a free upgrade room without additional charges! Always free parking and free breakfast!
4 out of 5
Recommended
for Everyone
by A verified traveler from from Cleveland Ohio

Posted Aug 22, 2017
Very friendly staff...only negative was the breakfast... fresh sliced fruit seemed frozen ... only one choice of bread for taast although bagels were available... other than that nice stay
5 out of 5
by kathryn

Amazing staff

Posted Aug 21, 2017 on Hotels
Everyone was very polite and nice made sure we were happy. The room was comfortable to move around didn't feel boxed in like some places we've stayed. The bed felt like I was on my own bed from home. Was able to fall a sleep no problem.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2017 on Hotels
4 out of 5
by Liz

exceeded expectations

Posted Jul 21, 2017 on Hotels
This hotel was super nice. The room was well equipped, large, and very clean. Bed was comfortable as well. My only complaint was that the a/c turned off in the middle of the night leaving the room rather warm. I had to turn the temp down to 66 degrees in order for it to turn back on. The hotel staff were very friendly, the free breakfast was decent, and the overall atmosphere was great. Would definitely recommend this place.
5 out of 5
by Kong

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
5 out of 5
by Dezeree

This traveler left a rating score only Posted Jul 5, 2017 on Hotels
4 out of 5
by Scott

This traveler left a rating score only Posted Jun 29, 2017 on Hotels