Ratings based on 429 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Michigan
Screwed up my bank accountPosted Nov 19, 2017
$100 deposit that was not mentioned anywhere when I made my reservation. Two $185 holds placed on my account for a $85 room, they charged me twice. When I asked for their corporate office number I was told that they were independently owned and there’s nothing corporate can do about it. They had absolutely no consideration for me as a customer and offered no compensation for my inconvenience. I caught the error once I was in my room, immediately went back to the front desk and was told there was nothing they could do for me. Horrible inconvenience. I’m definitely not satisfied. I will NEVER go to a Hawthorn Suites or Wyndham hotel again!
for Everyoneby A verified traveler from Saugatuck
Posted Nov 2, 2017
Very spacious rooms. Easy check in. Spotless. Good location!
for Everyoneby A verified traveler from Alanson, Mi
Great room. Great service.Posted Oct 16, 2017
Had to go from main building to the building with our room in it. It was raining and we got a little wet. Then back to the main building for breakfast. A little inconvenient but we enjoyed our stay. We certainly would stay again.
for Everyoneby A verified traveler from detroit , mi
Good locationPosted Oct 13, 2017
Very specious, cozy , clean place to stay . Staff and facility very nice . Very good verity breakfast, we will definitely be back :)
by A verified traveler
Hotel and staff are ok but clientele is terriblePosted Sep 18, 2017
1st room smelled like someone just left and was smoking weed. 2nd room was clean and no smell. Next day guys were smoking weed in the hall outside the room. Changed rooms again.
for Everyoneby A verified traveler from pa
Stay every year for one night.Posted Sep 16, 2017
We drive to MI once a year to visit family and always stay here. Rooms are nice and bed is comfy. It is time for them to start touching up the rooms and hallways though. Great deal for the price! Staff is great.
for Everyoneby A verified traveler from Detroit
Posted Sep 15, 2017
Really nice place. Quiet. Friendly staff and complimentary breakfast was better than I expected.
by A verified traveler
Horrible the room had roachesPosted Sep 13, 2017
Pros: I did not like this hotel at all!!!!!!!!!!!!! Nasty, very unclean, and had roaches!!!!!!!!!!!!!
Cons: Remodel and Clean the hotel and get rid of the roaches!!!!!!!!!!!!!!!!
Roaches in the room. I did not stay there, I went to another hotel.
for Everyoneby A verified traveler from Canada
Awesome hotel/family orientedPosted Sep 1, 2017
Great time...the Children had a fabulous time. Close to the Shopping and eatery zones. Perfect family vacation spot. Will definitely return. Rooms were very spacious witj a fireplace and the kirchette was fully equipped. Stove, microwave, dishwasher etc
for Everyoneby A verified traveler from petoskey
Nice hotel comfy bedsPosted Aug 23, 2017
Nice place no hot tub as shown in pictures Good food for breakfast and dinner