Ratings based on 121 Verified Reviews

4.4 out of 5
85% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati

Very clean rooms, comfortable.

Posted Nov 26, 2017
Pros: Location, breakfast bar, cleanliness, new furnishings. Very well appointed kitchen if you are staying the week.
Cons: Rooms a bit too hot at night and unable to adjust the thermostat,
Location: Shop and visit family on the East side of Detroit
Mitchell was our check-in representative, very efficient and friendly. Excellent breakfast bar. Rooms very clean and well appointed.
Comment from Hotel Management
Nov 27, 2017 by Justin Morandini, General Manager, Hotel Management
Thank you for taking the time to share your experience, we appreciate the feedback. We hope to see you again soon. Best Regards, Justin Morandini
5 out of 5
Recommended
for Everyone
by A verified traveler

Room overall

Posted Oct 30, 2017
Very pleasing. The room was very nice and clean. The kitchen was also clean and pleasing
Comment from Hotel Management
Nov 27, 2017 by Justin Morandini, General Manager, Hotel Management
Thank you for sharing your feedback, we appreciate the feedback.
5 out of 5
by Gerald

Posted Oct 7, 2017 on Hotels
Everything was wonderful
Comment from Hotel Management
Nov 27, 2017
Thank you for your review. We appreciate your comments. Hope to see you again, soon.
2 out of 5
by A verified traveler from Warren, MI

Posted Oct 1, 2017
Very Nice Hotel - Ruined by the guests! A drunk man was vomiting in the entry way I had to cross to get to my room. All during the night it sounded like Barry White and Aretha Franklin were enjoying their honeymoon. And just as the honeymooners died down the NWBA began playing a game of she who screeches the loudest wins the game!
Comment from Hotel Management
Nov 27, 2017 by Justin Morandini, General Manager, Hotel Management
Thank you for your response. We are very sorry that you had a negative experience. We are going to do our very best to ensure that things like this do not happen again.
3 out of 5
by A verified traveler from Warren, MI

Nice hotel. Guests NOT so nice.

Posted Sep 30, 2017
Not staying here again. Only Wanted SLEEP after a five day drive! But found there was a drunk man vomiting all over the public hall area I had to cross to get to my room. Above my room was the Honeymoon Suite of Barry White and Aretha Franklin, (who did not sleep all night and weren't tnpightful enough to play some music or hush). Then just after dozing off for 20 minutes the Women's National Basketball Assoc. was outside my window to play a match of she who SCREECHES loudest wins. Hope for at least 1 hour of sleep before checkout at Noon was dashed when HOUSEKEEPING knocked twice on my door at 10:30.
Comment from Hotel Management
Oct 2, 2017 by GM, Hotel Management
Dear Guest, I am very sorry that you had a negative experience at our hotel. We will communicate your concerns with our staff and hope to ensure that these were isolated instances. Best Regards, Justin Morandini
4 out of 5
Recommended
for Everyone
by A verified traveler from michigan

Built like a motel but nice

Posted Sep 9, 2017
Pics about this hotel were a bit deceiving. Doors to rooms are actually outside like a motel. I have small children so I would have liked to know that ahead of time. Rooms are small but clean and efficient. Had a dirty refrigerator and the manager was great about helping me resolve that. Close to main street, decent hot breakfast. Kids enjoyed our stay overall.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Sep 7, 2017
Cons: It would have been nice to have had a king size bed instead of a queen.
I highly recommend staying at the Residence Inn Detroit Warren! Our room was spotless, kitchen had everything we needed and all furnishings were very comfortable!
Comment from Hotel Management
Oct 2, 2017 by GM, Hotel Management
Thank you for your feedback we appreciate it!
3 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
Maids need to do a better job cleaning; hair in tub, stains on carpet. Very stiff back after a night in their bed. Parking was very difficult, since they decided to repave part of the lot on a holiday weekend, when they were very busy. Unlikely to stay here again.
3 out of 5
by A verified traveler

Posted Aug 24, 2017 on Hotels
My only disappointments were a lack of communication and no room service. During booking we requested a separate bed because one of us had to sleep alone. When we arrived, we're told they could only give another room which would mean I'd be paying double for just one person!One of us had to sleep on the floor camping-style because of this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hudson

Very Nice Hotel!

Posted Aug 21, 2017
Great hotel, but a little overpriced at $145 with tax.
Comment from Hotel Management
Aug 25, 2017 by General Manager, Hotel Management
Thank you for your review. We are sorry that you feel as if the price is a little high, we will definitely take that into consideration. Best Regards, Justin Morandini