Ratings based on 134 Verified Reviews

3.3 out of 5
73% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Missouri

Very nice

Posted Jun 5, 2017
Hotel was nice. Only reason I didn't give it 5 stars is there were a few issues in the room. One of the lights was blown and the bathtub plug was broke. Everything else was great. Staff was super friendly and helpful. Room was clean and linens smelled amazing.
Comment from Hotel Management
Jul 14, 2017 by Dinal. , Hotel Management
Thanks a lot for taking your time out to write us a feedback. We welcome you again in near future.
2 out of 5
by Loren

Pricey Property

Posted Apr 15, 2017 on Hotels
Overpriced hotel; comparable to properties 30% less. Okay for a short stay. Room was clean and breakfast was acceptable.
Comment from Hotel Management
Apr 20, 2017 by Dinal, Hotel Management
Thank you for your feedback. We are sorry to hear you found our hotel pricey. We do offer discounts so hopefully you will give us another chance and come stay with us in near future.
4 out of 5
by Daniel

the staff outside of main office were very friendl

Posted Apr 10, 2017 on Hotels
bathroom small needs updating. breakfast needs a lot of attention. better get there early or they are out of selections like ANY fruit let alone choice. eggs are past poor.
Comment from Hotel Management
May 26, 2017 by Dinal, Hotel Management
We appreciate you taking your time out to write us a feedback. We are sorry to read that b-fast attendant didn't pay much attention. We already have talked to our employees about these issues and got it all straight out. We hope you will give us another chance and come stay with us in near future.
2 out of 5
by A verified traveler from Illinois

No elevator and ewwww

Posted Apr 4, 2017
The outside of the hotel was drab and uninviting. You had to walk through the little dining area to get to the front desk to check in. There is NO elevator. The lighting in the rooms are horrible...very dark and drab. No chance of putting on proper make up. Our bathtub had a used band aid in it. Our family that stayed in the room next to us had to kill a roach in their room. The guy at the front desk was very rude when we asked for more towels and toilet paper. Anyone can enter the door on the side of the building and get in. It is supposed to be a door that you can only get in with your room key and the door opens to anyone. I will not stay there again.
Comment from Hotel Management
May 26, 2017 by BOBBY, Hotel Management
Thank you for your feedback. We are sorry to read your stay wasn't pleasant. We already have fixed the problems that occurred upon your stay and will make sure this doesn't happen again. We hope you will give us another chance and stay with us.
3 out of 5
by Kristi

Posted Feb 26, 2017 on Hotels
It was much better when I was there in October. Morning guy behind desk is GREAT!!!! My daughter will be going to school there in Warrensburg and when we visited in October we thought that would be the place I would stay for visits. After this past weekend, I will be looking elsewhere.
Comment from Hotel Management
Mar 5, 2017 by General Manager, Hotel Management
Thank you for your feedback. We apologize for any in convenience that may have occurred upon your stay. We hope you will give us another chance and stay with us in near future. Please e-mail us the issues that occurred upon your stay so we can fix it right away and make sure that doesn't happen again.
3 out of 5
by David

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thanks for taking the survey. We hope to see you again soon.
4 out of 5
by A verified traveler

Nice place to stay

Posted Dec 4, 2016 on Hotels
Nice place for a quick stop where my daughter goes to college.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thanks for your feedback. We welcome you again in near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Small town hotel

Posted Nov 20, 2016
I've stayed here before and was very happy to see the remodeling. Very much improved. Bed was firm but comfortable and noise level tolerable for being placed in a room near the exit
Comment from Hotel Management
Jan 12, 2017 by Bobby, Hotel Management
Thank you so much for the back. We are happy to hear you liked our renovation. We hope you will come back and stay with us.
1 out of 5
by A verified traveler from US

Surprising

Posted Nov 14, 2016
Pros: The staff were extremely accommodating.
Cons: Housekeeping
Check in at the front desk was as to be expected. Suggested to move vehicle to closest entrance to the room. Garbage can was overflowing with garbage next to entrance door. Smoking rooms were occupied which left the entire level smelling of smoke. Room appeared to recently been updated. However, the bathroom was disgusting with pubic hair in the tub and old blood on the back of the bathroom door. The evening manager place us in an acceptable room, away from the smoking rooms and was very apologetic.
Comment from Hotel Management
Nov 28, 2016 by Bobby, Hotel Management
Thanks for your feedback Mrs. Kim. We apologize your stay wasn't pleasant. We have already brought this to our attention to our house keeping stay and Maintenance and have got the problems resolved. We hope you will give us another chance and come stay with us.
5 out of 5
by A verified traveler

Clean and well done for comfort

Posted Nov 14, 2016 on Hotels
The room and hotel were great.
Comment from Hotel Management
Nov 15, 2016 by General Manager, Hotel Management
Thank you for the 5 stars. We appreciate your feedback. We hope to see you again in near future.