Exterior

Reviews of Baymont by Wyndham Warrenton

2.5 out of 5
Baymont by Wyndham Warrenton
425 E Veterans Memorial Pkwy, Warrenton, MO

Reviews

7.0

Good

Rating 10 - Excellent. 205 out of 794 reviews" "
Rating 8 - Good. 236 out of 794 reviews" "
Rating 6 - Okay. 173 out of 794 reviews" "
Rating 4 - Poor. 110 out of 794 reviews" "
Rating 2 - Terrible. 70 out of 794 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no tv, phone, fridge, microwave, coffee. All these amenities were advertised to have. Didn't stay,left in 15 minutes. still having trouble getting a refund. Also, wet paint smell, enough to give you a headache, and unhealthy. Major remodel happening, that i rather not be walking through hanging tarps across the hallway, and the reason for several missing amenities. Would have not come there if we were informed. Or at least told at check in, so we could have left before paying. Funny how people want to keep your money in a case like this. And we weren't the only people at the desk complaining about the same issues. Not a way to do business. Don't be selling people what you don't have. Never book their ever again. And i'm going to keep on them until i get my money back, even if i have to file a court claim.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 28, 2024
Hi Rebecca! I'm truly sorry to hear about your negative experience during your recent stay. It's disappointing to learn that we did not meet your expectations and that you encountered several issues that impacted your comfort and satisfaction. Please accept our sincere apologies for the inconvenience caused by the missing amenities and the ongoing renovation work. We understand your frustration and concern regarding the refund process, and we assure you that we take these matters seriously. Our team is committed to resolving any issues promptly and ensuring that our guests receive the level of service and accommodation they deserve. Your feedback is valuable to us as it helps us identify areas for improvement, and we will use it to address the issues you mentioned and prevent similar occurrences in the future. If there's anything further that we can do to assist you with your refund or address any other concerns, please don't hesitate to contact us directly. We appreciate your understanding and patience in this matter.

2/10 Terrible

Rowland

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi didnt work, tv didnt have a cable box. Plastic hanging over hallway entrances. Dirty pretty sure someones load was on the hallway floor.
Stayed 1 night in Mar 2024
Response from Guest Relations Management on Mar 22, 2024
Hi Rowland! We are deeply sorry to hear about the disappointing experience you had during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we sincerely apologize for falling short of your expectations. The issues you described regarding the non-functional WiFi, lack of cable box for the TV, and cleanliness concerns in the hallway are completely unacceptable, and we understand the frustration and inconvenience they must have caused you. Please know that we take incidents like this very seriously, and we will address these matters promptly with our technical and housekeeping teams to ensure that necessary improvements are made. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. We will use your feedback to make necessary adjustments and improvements to ensure that our guests have a more enjoyable experience in the future. If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to our management team. We hope to have the opportunity to regain your trust and welcome you back for a more pleasant stay in the future!

2/10 Terrible

Katrina

Disliked: Cleanliness, property conditions & facilities
Response from Guest Relations Management on Mar 16, 2024
Hi Katrina! We're deeply sorry to learn that your experience fell short of expectations, as indicated by your rating of 1 out of 5. Please accept our sincere apologies for any shortcomings you encountered during your stay. Your feedback is invaluable in helping us improve, and we're dedicated to making the necessary changes to enhance the guest experience. We hope you'll consider giving us another chance to provide you with the exceptional service and comfort you deserve.

10/10 Excellent

Lynn

Stayed 1 night in Dec 2023
Response from Guest Relations Management on Jan 9, 2024
Hi Lynn! Thank you for choosing to stay with us, and for the outstanding 5 out of 5 rating! We're delighted to hear that your experience was exceptional. Your positive feedback is truly appreciated, and it motivates our team to continue delivering exceptional service. If there's anything specific you enjoyed about your stay or any suggestions for making future visits even better, we'd love to hear from you. We look forward to hosting you again for another fantastic stay.

10/10 Excellent

Bethany

Stayed 1 night in Dec 2023
Response from Guest Relations Management on Jan 16, 2024
Hi Bethany! A big thank you for sharing your positive experience and giving us a perfect 5 out of 5 rating! We are delighted to hear that your stay with us met or exceeded your expectations. Your feedback is truly appreciated, and it inspires our team to continue delivering top-notch service. We look forward to the opportunity to host you again for another great stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Overnight trip
Staff was very friendly. Room was a little worn. Bathroom curtain rod was loose, needing some new screws. The shower had large bottles for soap, shampoo, and conditioner, but the conditioner was empty. Just some minor things. Would stay there again.
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 22, 2023
Dear valued guest, thank you for choosing our hotel for your overnight trip and for taking the time to provide your feedback. We appreciate your positive comments about our friendly staff and your willingness to stay with us again. We apologize for the wear and tear you noticed in your room, and we appreciate you bringing it to our attention. Your feedback helps us identify areas for improvement, and we will promptly address the issues with the bathroom curtain rod and the empty conditioner bottle. We're glad to hear that these were minor concerns, and we look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, room comfort
Good stay.
It was basically a regular stay - friendly personnel, decent room and breakfast.
Stayed 1 night in Dec 2023
Response from Guest Relations Management on Dec 19, 2023
Hi Dwight! Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We appreciate your kind words and are pleased to hear that your experience was a positive one. We strive to provide a comfortable and friendly environment for our guests, and we're glad to know that our personnel, rooms, and breakfast met your expectations. Your satisfaction is our priority, and we're grateful for your acknowledgment. If your travels bring you back to the area, we would be honored to host you again and provide you with another enjoyable stay. Safe travels, and we hope to welcome you back in the future!

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Guest Relations Management on Feb 8, 2024
Hi Jose! Thank you for choosing Baymont by Wyndham Warrenton for your recent stay, and for awarding us a perfect 5 out of 5 rating! We are thrilled to hear that you had such a fantastic experience with us. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations. We truly appreciate your kind words and positive feedback. If there are any specific aspects of your stay that you particularly enjoyed or if there is anything we can do to make your next visit even better, please don't hesitate to let us know. We are always here to ensure your stay with us is nothing short of exceptional. Once again, thank you for your glowing review. We look forward to welcoming you back to Baymont by Wyndham Warrenton for another outstanding stay in the future.

10/10 Excellent

Larry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 28, 2023
Hi Larry! Thank you so much for choosing to stay with us and for taking the time to share your positive experience. We are delighted to hear that you found our staff friendly and that your room provided the comfort you were seeking. We take great pride in ensuring our guests feel welcome and enjoy a comfortable stay. Your feedback is truly appreciated and serves as motivation for our team to continue delivering exceptional service. If you ever have any additional comments or if there's anything specific you loved about your stay, please don't hesitate to share. We are here to make your future visits just as enjoyable. We look forward to the pleasure of hosting you again on your next trip.

6/10 Okay

THEODOOR

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The property is ok but a TV did not work, There was enough shampoo for only one person in the room and in the morning there was no regular coffee available . They said that they had been out of coffee for the machine for a long time. Not sure what kept them from brewing some regular coffee for all those who had to drive long distances
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 23, 2023
Hi Theodoor! We apologize for the inconveniences you encountered during your stay. Your feedback is essential in helping us identify areas for improvement, and we will address the issues you mentioned to enhance the guest experience. We regret the inconvenience you experienced with the non-functional TV and the limited supply of shampoo. Our maintenance and housekeeping teams will be informed to ensure all amenities are in proper working order and adequately stocked in each room. Additionally, we apologize for the lack of regular coffee availability in the morning. We understand the importance of a good cup of coffee to jump start your mornings, especially for guests traveling long distances. We will review our inventory and processes to ensure a more consistent and positive experience for our guests. We value your feedback and hope to have the opportunity to provide you with an improved stay in the future.

6/10 Okay

Jodi

Business traveler
Liked: Staff & service, amenities
I love the location! The staff is very friendly & kind. Beds are so comfy! I would like to have hotter water, it was on the chilly side of warm
Stayed 4 nights in Nov 2023
Response from Guest Relations Management on Nov 21, 2023
Hi Jodi! Thank you for taking the time to share your feedback. We're delighted to hear that you love our convenient location, our staff accommodating and kind, as well as enjoyed the comfortable beds. Your positive comments are truly appreciated. We take your feedback about the water temperature seriously and apologize for any inconvenience caused. We will try and adjust our water systems to ensure a more comfortable experience for our guests' preferences. We look forward to the opportunity to welcome you back for an even more enjoyable stay in the future.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Average hotel that had been remodeled but had all the sign of a redone Motel 6. Fair for the price.
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 16, 2023
Hi there! Thank you for choosing our hotel and for sharing your feedback. We appreciate your candid review, and we value your input. We're pleased to hear that you acknowledge the effort we've put into remodeling. However, we regret that you felt it had the signs of a redone Motel 6. We take all guest comments seriously, and we will assess your feedback to identify areas for improvement. Your feedback on the value for the price is noted, and we strive to provide fair and competitive pricing for our guests. We're always looking for ways to enhance the overall experience, and your comments contribute to that process. We appreciate your time and hope to have the opportunity to better meet your expectations in the future.

10/10 Excellent

Nevile

Stayed 1 night in Nov 2023
Response from Guest Relations Management on Dec 7, 2023
Hi Nevile! Thank you for taking the time to rate our hotel with a perfect 5 out of 5! We're thrilled to hear that you had a great experience during your stay. Your positive feedback means a lot to us. If there's anything specific you loved about your visit or any suggestions you have for improvement, we would love to hear more. We look forward to welcoming you back in the future for another wonderful stay.

10/10 Excellent

Sheila

Business traveler, Traveled with partner
Liked: Cleanliness
Very good breakfast and staff
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 14, 2023
Hi Sheila! We are thrilled to hear that you enjoyed your time at the hotel! It is rewarding to learn that our breakfast selection was to your liking as well as our staff's hospitality. We look forward to your next visit!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Will Stay Again
Very comfortable bed and friendly staff.
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 12, 2023
Hi there! Thank you so much for your wonderful review and for giving us a perfect 10 out of 10! We are thrilled to hear that you had a comfortable stay and found our staff to be friendly. We appreciate your kind words, and we're delighted to know that you enjoyed the comfort of our beds and the warm hospitality from our team. It's fantastic to hear that you're considering staying with us again – we can't wait to welcome you back!

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baymont is a must stay!
The room, the service, the breakfast, everything was great and I would stay there again and recommend it to anyone!
Stayed 2 nights in Nov 2023
Response from Guest Relations Management on Nov 12, 2023
Hi Ramon! Thank you so much for your fantastic review and for giving us a perfect 10 out of 10! We are thrilled to learn that you had such a positive experience during your stay at Baymont. It's wonderful to hear that you enjoyed every aspect of your visit, from the room to the service and breakfast. We appreciate your recommendation and are delighted that you would choose to stay with us again. Providing a great experience for our guests is our top priority, and your feedback is truly rewarding. We look forward to the pleasure of hosting you again and appreciate you spreading the word about Baymont.

8/10 Good

Barb

Traveled with partner
It was comfortable!!
Stayed 2 nights in Nov 2023
Response from Guest Relations Management on Nov 8, 2023
Hi Barb! We greatly appreciate that you've taken the time to share your rating of our hotel and to hear that your stay was comfortable. We hope that during your next stay, your expectations will be far surpassed!

10/10 Excellent

Dietrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Guest Relations Management on Nov 7, 2023
Hi Dietrich! Thank you for the outstanding rating! We look forward to your next visit, and we're committed to exceeding your expectations again.

4/10 Poor

Melissa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Did not get what we paid for.
I booked and paid for the trip five days earlier. When my family arrived, they were given the keys to the room and whenever they went to the room, there was already a man in the room. I had booked a two queen bed room, but there was someone already in it. At least he had his pants on. They moved my family across the hallway to a King Suite, but there was not an extra bed in there. They stated they were not able to move it into a double bed room. My question is why do we reserve a room and pay for it early and not receive it. do not stay here especially if you pay for the room in advance you may not get it. I have asked for a refund. I doubt if I get it. The language barrier is ruff between us and the staff.
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 5, 2023
Hi Melissa! We regret to hear that you experienced such unusual circumstances and inconveniences regarding your reservation during your most recent stay with us, especially that we were not able to address it right away. The fact that we've failed in this regard is very disheartening. Your comfort and convenience are our top priorities, and we are re-evaluating our guest service policies to ensure that a similar situation does not occur in the future. We hope to someday see you again and completely transform your view of our service and hospitality.

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
The room was not well cleaned. Pet hair in all the corners and along edges which obviously hadn’t been vacuumed in a very long time. Dusty. Ceiling in bathroom had seen leak from upstairs and looked like it would fall in. Terrible water pressure in shower and caulk around toilet was stained yellow. Would not recommend or stay again. If I hadn’t arrived so very late after a long day of travel, I would have asked for another room.
Stayed 1 night in Nov 2023
Response from Guest Relations Management on Nov 4, 2023
Hi Jennifer! We appreciate you giving your feedback about your recent experience in our hotel. We regret to hear that your room was not properly and thoroughly cleaned and maintained according to the high standards of our maintenance and housekeeping staff. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues, and we thank you again for taking the time to share this experience. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2023
Response from Guest Relations Management on Nov 3, 2023
Hi Lisa! Thank you for your assessment of our hotel. We hope our services and accommodations will exceed your expectations during your next visit!

10/10 Excellent

Terri

Stayed 2 nights in Oct 2023
Response from Guest Relations Management on Nov 1, 2023
Hi Terri! Thank you for leaving your 10 out of 10 rating of our hotel! We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 Good

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay priced fair.
Stacy was fine. Staff was nice.
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 30, 2023
Hi Ryan! Thank you for sharing your experience and for pointing out the efforts of our staff to treat you like family and make you feel at home. We have shared your compliments with our staff and thank you for giving me the opportunity to recognize them for a job well done! Thank you again for taking the time to share this experience and we hope to see you again soon!

4/10 Poor

Sara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom and carpet were filthy. The website advertises a coffee maker in room, which is important to us, but there wasn't one. I asked for one but they didn't have any. False advertising! The breakfast was good and the pool was lovely. Too bad the room was so terrible.
Stayed 2 nights in Oct 2023
Response from Guest Relations Management on Oct 30, 2023
Hi Sara! We apologize for the misunderstanding brought upon our advertisement regarding a coffee maker in your room and the inconvenience that you experienced due to the lack of it. Although we are delighted that our breakfast and pool were able to turn things around for you with great selection and fresh surroundings, we appreciate you taking the time to bring our attention the housekeeping issues in your room. We especially appreciate the tips for future guests who can benefit from such advice. We hope to see you again someday and to transform your opinion of our hotel and service.

4/10 Poor

Keri

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I would not recommend this hotel. This place needs a complete overhaul. The chair in our room had duct tape on the legs. We were scared to sit in it. We only had one washcloth in the room. Other people were complaining about the same thing. The hot continental breakfast was cold. We were there right at 7am when it opened. I had to turn on the waffle maker and the food was cold. The eggs were runny and sausage was unbeatable. We couldn’t believe it. What the heck! Everyone was complaining. Fair warning do not stay here.
Response from Guest Relations Management on Oct 26, 2023
Hi Keri! We appreciate that you've taken the time to leave advice for our future guests. It is our goal to provide the best lodging experience to our valued guests and we wish to let you know that your voice is of utmost importance to us. We do want you to know that we take guest comments very seriously and that all of the issues you've brought to our attention are being promptly addressed, including the lack of washcloths, the broken chair, and our breakfast selection. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope you will return to give us the opportunity to change your perception of our hotel, our breakfast and our services.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 26, 2023
Hi John! It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are especially happy to share this review with our staff who work hard to ensure that you receive a five-star experience in service and accommodations. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 24, 2023
Hi Brian! Thank you for leaving your 10 out of 10 rating of our hotel. It is so rewarding to hear that we were able to give you a 10 out of 10 experience and we look forward to your next visit!

6/10 Okay

Ann

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When I arrived to property to check in the gal at the desk tried to tell me my king bed room was not available asked if a queen was ok . I said no I paid for a king.i was only given 1 wash cloth for 2 people should have had 2. Drain in bath tub did not work . Ceiling had an obvious leak from sometime recently the paint was peeling off and was brown.plug in the sink did not work .
Stayed 2 nights in Oct 2023
Response from Guest Relations Management on Oct 24, 2023
Hi Ann! We are very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues and misunderstandings right away, especially with the wash cloth. We do appreciate that you've taken the time to bring the issues on the ceiling and bathroom fixtures to our attention. We want to let you know that our maintenance staff are working on it to avoid these types of guest experiences in the future. We do hope you'll return and let us show you a far better experience.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baymont is our go to stop when traveling from East coast to home in Colorado. It is always clean, comfortable and is far enough off the highway we don't get road noise keeping us awake. If we ever have any issues they address and resolve them immediately. It will remain our go to stop.
Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 22, 2023
Hi James! Thank you for your continuous patronage to our hotel. It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities over and over throughout the years. We appreciate all the kind words about our location and housekeeping efforts. We appreciate your loyalty, and we are looking forward to your next visit!

8/10 Good

Gary

Stayed 1 night in Oct 2023
Response from Guest Relations Management on Nov 7, 2023
Hi Gary! Thank you for your assessment of our hotel. We hope our services and accommodations will exceed your expectations during your next visit!

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a really great hotel. The service was great breakfast in the morning was really good. I love my bedroom to see over the swimming pool in the hot tub is the best the beds are so comfortable I didn’t even want to leave the best room toilet did get clogged and we had a pungent, but that’s not nothing compared to this hotel. I’ll definitely be visiting you again.
Stayed 2 nights in Oct 2023
Response from Guest Relations Specialist on Oct 17, 2023
Dear James, We are thrilled to hear about your fantastic experience during your stay at our hotel. Your kind words about the service, breakfast, room with a view of the swimming pool and hot tub, comfortable beds, and your overall satisfaction are greatly appreciated. We apologize for the minor issues you encountered, but it's wonderful to know that they didn't overshadow your stay. We look forward to welcoming you back on your next visit, and we'll be ready to provide you with another exceptional and memorable stay. Thank you for choosing our hotel, and we can't wait to host you again.

6/10 Okay

Michael

Traveled with family
Liked: Staff & service, amenities
Easy to get to. Smooth check-in. Property showing some wear and tear. Had broken latches on window which made it hard to close when we arrived. Noise from I-70. Had bathroom light that randomly flashes.
Stayed 2 nights in Oct 2023
Response from Guest Relations Specialist on Oct 17, 2023
Dear Michael, Thank you for your feedback about your recent stay at our hotel. We're glad to hear that check-in was smooth and that you found our location convenient. However, we apologize for the maintenance issues you encountered, such as the broken window latches and the flashing bathroom light. We understand that these issues can be inconvenient, and we'll work to address them promptly. The noise from I-70 is something beyond our control, but we do strive to provide a comfortable environment for our guests. Your comments will help us improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Thank you for sharing your thoughts.

10/10 Excellent

Marilyn

Stayed 1 night in Oct 2023
Response from Guest Relations Management on Nov 4, 2023
Hi Marilyn! Thank you for rating our hotel so highly! We are glad your stay was comfortable, and we look forward to your next visit!

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Oct 12, 2023
Dear Leslie, Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience at our hotel. We strive to provide the best possible service to our guests, and your feedback is greatly appreciated. We look forward to welcoming you back for another excellent stay in the future.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Guest Relations Specialist on Oct 13, 2023
Dear James, Thank you so much for your perfect rating! We're delighted to hear that you had an outstanding experience during your stay. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you have any further comments or if there's anything more we can do to make your stay even better, please feel free to let us know. We look forward to continuing to provide you with exceptional service and accommodations.

8/10 Good

BRUCE J

Stayed 1 night in Oct 2023
Response from Guest Relations Management on Oct 31, 2023
Hi Bruce! We greatly appreciate that you've taken the time to share your rating of our hotel. We hope that during your next stay, your expectations will be far surpassed!

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on Oct 9, 2023
Dear Alyssa, Thank you for your positive feedback about our property! We're glad to hear that you found it nice. If there's anything specific you enjoyed or if you have any suggestions for how we can make your next visit even better, please feel free to share. We value your input and hope to welcome you back for another pleasant stay in the future. Thank you for choosing Baymont by Wyndham Warrenton!

6/10 Okay

Brandon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soap, conditioner and body wash was all empty. Staff acted surprised by it but they didn't all just happen to run out at the same time. Wasn't enough water pressure to get a spray out of the shower head they used. First set of keys weren't programmed right so I had to take them back. Orange juice dispenser was out at the start of breakfast.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Oct 10, 2023
Dear Brandon, We're sincerely sorry to hear about the various issues you encountered during your stay. It's disappointing to hear about the empty soap, conditioner, and body wash dispensers, as well as the problems with the water pressure in the shower and key card programming. These are not the standards we aim to uphold, and we appreciate your patience in bringing them to our attention. We'll address these issues immediately to prevent such inconveniences for future guests. Regarding the orange juice dispenser during breakfast, we apologize for the inconvenience and will work to ensure that all breakfast amenities are adequately stocked and available. Your feedback is valuable to us, and we take it seriously. We hope you will consider giving us another chance to provide you with a more satisfactory experience in the future. Thank you for sharing your concerns, and we apologize for any inconvenience you experienced during your stay.

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool was nice
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Oct 8, 2023
Hello Kelsey, We're delighted to hear that you enjoyed our indoor pool during your stay at Baymont by Wyndham Warrenton! Providing a relaxing and enjoyable experience for our guests is a top priority, and it's great to know that you found our pool to be a positive aspect of your visit. We appreciate your feedback and look forward to welcoming you back for more enjoyable moments in the future. Thank you for choosing our hotel!

10/10 Excellent

Frederick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great price, nice hotel, and very clean and quiet.
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on Oct 5, 2023
Hello Frederick, We're delighted to hear that you found our hotel to be a great value for the price, and that you enjoyed your stay with us. It's fantastic to know that you appreciated the cleanliness and the peaceful atmosphere of our property. Providing a comfortable and enjoyable experience for our guests is always our goal, and your positive feedback means a lot to us. Thank you for choosing Baymont by Wyndham Warrenton, and we look forward to welcoming you back in the future!

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely welcoming and helpful. We had a nice stay.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on Oct 1, 2023
Hi David, we are delighted to hear that you had a nice stay with us, and we sincerely appreciate your positive feedback about our welcoming and helpful staff. Providing excellent service and making our guests feel at home are our top priorities, and it's heartening to know that we met your expectations in this regard. If there are any specific aspects of your stay that stood out to you as particularly enjoyable or if you have any suggestions for us to make your future visits even more memorable, please don't hesitate to share. Your feedback is invaluable to us, and we look forward to welcoming you back to Baymont by Wyndham Warrenton for another exceptional stay in the future. Thank you for choosing us.

10/10 Excellent

Robert A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Quick checkin. Good value
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on Sep 29, 2023
Hello Robert, Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience during your stay. Our staff takes pride in providing excellent service, and we're pleased that you found the check-in process quick and that you consider our hotel to be a good value. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another great stay in the future. Thank you for choosing Baymont by Wyndham Warrenton!

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Guest Relations Management on Oct 30, 2023
Hi Karen! We are so glad to hear from you and to learn that we were able to give you a pleasant experience. We hope you will find your expectations to be far surpassed during your next visit!

10/10 Excellent

Michael

Stayed 2 nights in Sep 2023
Response from Guest Relations Specialist on Sep 27, 2023
Dear Michael, We're thrilled to hear that you had a perfect experience during your stay with us! Providing our guests with exceptional service and a memorable stay is our top priority, and we're delighted that we met your expectations. Thank you for your positive rating, and we hope to have the pleasure of welcoming you back in the future. If you have any specific comments or suggestions on how we can continue to provide outstanding service, please feel free to share them. Your feedback is invaluable to us. Thank you for staying at Baymont by Wyndham Warrenton.

8/10 Good

Maria

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom was a little bit dirty and corners of the room was brown of dust but the bed was so comfy
Stayed 3 nights in Sep 2023
Response from Guest Relations Specialist on Sep 19, 2023
Dear Maria, Thank you for sharing your feedback with us. We apologize for the cleanliness issues you encountered in the bathroom and the dust in the corners of the room. Your comments will be shared with our housekeeping team to ensure that these issues are addressed promptly and do not recur. On a positive note, we're glad to hear that you found the bed to be comfortable. We appreciate your feedback as it helps us improve our services and maintain a high standard for our guests. If you decide to stay with us again, we'll strive to make sure your entire experience meets your expectations. Thank you for choosing us for your stay.

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on Sep 19, 2023
Hi Susan, Thank you so much for your perfect rating! We greatly appreciate your feedback, and we're thrilled to hear that you had a flawless experience during your stay. If there's anything else you'd like to share or if you ever plan to visit again, please don't hesitate to reach out. We look forward to serving you again in the future and making your stay just as excellent. Your satisfaction is our top priority!

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff.
The staff was so friendly, and great. The breakfast was delicious. Great location. Pool was very clean and warm. We will try to make this an annual birthday celebration trip.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on Sep 19, 2023
Dear Colleen, We're thrilled to hear about your fantastic experience during your stay! It's wonderful to know that you found our staff friendly and accommodating, enjoyed the delicious breakfast, appreciated the great location, and had a pleasant time at the clean and warm pool. We would be honored to have you make this an annual tradition for your birthday celebration. If there's anything special we can do to make your future visits even more memorable, please don't hesitate to let us know. We look forward to welcoming you back next year and making each trip as enjoyable as the last!

10/10 Excellent

Shantell

Stayed 2 nights in Sep 2023
Response from Guest Relations Specialist on Sep 17, 2023
Hi Shantell, Thank you so much for your perfect rating! We're thrilled to hear that you're completely satisfied with your experience. If there's anything else you need or any way we can make your stay even more enjoyable, please feel free to reach out. We aim to provide top-notch service, and your feedback is greatly appreciated.

4/10 Poor

Staci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not worth the price! The rooms are gross, the bed was super old had a worn hold in the middle. Everything in the room was damp and it smelled. There aren’t even sheets on the bed, just the comforter that was dirty. The shower looked scary. My room keys didn’t work and I had to go back to the front and they were like oh yeah I need to fix that. Just a very bad property for as much as they charge. Don’t be fooled by the pics online, like I was.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on Sep 13, 2023
Dear Staci, We're sorry about the room and bed condition, those are not our standard, and will investigate what happened. We appreciate your honesty, and we hope you might consider giving us another chance in the future to provide you with a more enjoyable stay.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
What I liked was the cleanliness of the room. What I didn't like was the smell of bleach in the water (not fit to drink). It was so strong that I couldn't stand to wash my hands in it much less to shower in it. The location of the property needs to have new signage. We drove past it three times because the only signage was small and barely visible from the highway.
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on Sep 12, 2023
Dear Lisa, Thank you for taking the time to share your feedback about your recent stay. We appreciate your comments as they help us improve our services. We're pleased to hear that you found the room clean. However, we apologize for the issue with the smell of bleach in the water and the inconvenience it caused. Your feedback is valuable, and we will investigate and address this issue promptly. We also appreciate your feedback regarding the signage and will work on improving its visibility to make it easier for guests to locate our property. Thank you for choosing our hotel, and we hope you will consider staying with us again in the future.