Ratings based on 280 Verified Reviews

3.9 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 4, 2018
Comment from Hotel Management
Jun 6, 2018 by Linda, Hotel Management
Thanks for the 4****review. We're glad you enjoyed your stay at City Central, Warrnambool.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Posted May 24, 2018
Apartment is exactly was was required. It was comfortable and had all the facilities we required and was spacious. Self check was easy process.
Comment from Hotel Management
May 29, 2018 by Linda, Hotel Management
Thanks for the fantastic feedback. Can't wait to welcome you back.
5 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 15, 2018 by Linda, Hotel Management
Thank you. 5 out of 5 always brings a smile 😊
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Convenient, spacious and quiet apartment

Posted Apr 23, 2018
Good location, just outside centre of town but easy walk or drive to shops, etc. plenty of space, comfortable beds. Only surprise was no kettle! For fun Australian experience, dinner at the RSL club was good value.
Comment from Hotel Management
Apr 24, 2018 by Linda, Hotel Management
Thanks Sara, glad everything was great for you. Not sure where the kettle was hiding that day but rest assured, all the rooms and apartments do have them. See you next time!
3 out of 5
by A verified traveler from victoria

Clean and tidy

Posted Mar 24, 2018
Pros: Helpfulness of manager/owner
Cons: Overpriced for quality. Needs full renovation and if advertising laundry facilities you need a dryer as well as a washer.
Manager very helpful and dried clothes in dryer. Property very well marketed. Overpriced and quite dated.
Comment from Hotel Management
Apr 3, 2018 by Linda, Hotel Management
Hi Kim, I am glad you found the staff helpful and that is really good to hear that they went the extra mile and dried your laundry for you . The studio apartment you booked isn't advertised as having laundry facilities and the washing machine in the unit you stayed in is something of a bonus. We also have 3 outdoor clothes lines available exclusively for guests' use . These older style brick built units are somewhat of their time but are considered spacious and comfortable. As you can see on the photos, they are a little dated but the beds and pillows are brand new and top of the range. We are continually upgrading the facilities and I hope you will give us another try in the future. Thanks again.
4 out of 5
Recommended
for Everyone
by A verified traveler from victoria

Was very central

Posted Feb 25, 2018 on Wotif
Was a great central position. Bathrooms & toilet could do with an upgrade.
Comment from Hotel Management
Feb 27, 2018 by Linda, Hotel Management
Hi Carly, Thanks for the review and feedback. Really glad you enjoyed our central location. Regards, Linda
4 out of 5
by A verified traveler

It is central and easy to find

Posted Dec 27, 2017 on Wotif
Pros: Walking distance to shops and bistro. Good size room.
Cons: Strange bench arrangement instead of a table was awkward
Automatic checkin device didn't seem to work. There was human help on hand tho
Comment from Hotel Management
Dec 27, 2017 by Linda, Hotel Management
Hi There, thanks for taking the time to post a review and for the feedback. Glad you found the location convenient for you. I'm sorry the self check in didn't work - just taking a guess here at diagnosing the problem - overseas phone numbers can throw the system out so not sure if that would apply to you (?). As you have posted anonymously it's a bit tricky for me to be sure. It usually works though. Thanks for staying with us and hope to see you again. Regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Friendly host & a great motel.

Posted Dec 11, 2017 on Wotif
Friendly host & a great motel. Excellent location in a quiet street. Kitchette was equiped witg everything we needed for our one night stay.
Comment from Hotel Management
Dec 12, 2017 by Linda, Hotel Management
Hi there, thanks for taking the time to post a review. Really glad you liked the location and facilities. See you back again soon I hope!
4 out of 5
Recommended
for Everyone
by A verified traveler from nz

Posted Nov 26, 2017 on Wotif
Tidy and clean with separate bedroom. Facilities are a bit dated.
Comment from Hotel Management
Nov 29, 2017 by Linda, Hotel Management
Thanks for taking the trouble to post a review Phil. We took over the property on Friday but have only just got access to Expedia so excuse the delay in replying. We have plans to update the decor etc so I hope that you will notice the difference when you pay us a return visit. Thanks again and regards, Linda
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Quiet

Posted Nov 12, 2017 on Wotif
Pros: It was quiet and had all the amenities which we required.
The hotel was in a quiet street. It was a very short drive to local shops and restaurants. As we only stayed one night It was more than adequate for us.
Comment from Hotel Management
Nov 29, 2017 by Linda, Hotel Management
Hi Kathleen, Thanks for taking the trouble to post a review. We took over the property on Friday but have only just got access to Expedia so excuse the delay in replying. You have summarised our quiet but central location perfectly! We hope to welcome you back very soon. Regards, Linda