Ratings based on 802 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Appleton, WE

Safe,easy walk to Airport Terminal.

Posted Feb 18, 2017
Great palace with easy airport access. Very clean, well staffed and reasonable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Great Hotel at Warsaw Airport

Posted Feb 16, 2017
Pros: Everything
Cons: Nothing
Location: It is at the Airport, a two Minute walk to check-in, and only a 10 Minute taxi ride to the City centre.
Fantastic Hotel at Warsaw Airport and only a shot taxi ride to the City centre. The Hotel has a superb Restaurant with an excellent selection of fine wine. The Polish Riesling is fantastic!
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Great Hotel at Warsaw airport

Posted Feb 2, 2017
Pros: Everything
Location: The Hotel is at the Airport, which is really the Point.
Everything was as it should be, plus a superb Restaurant!!
3 out of 5
by A verified traveler

Never get room 200 is to noisy

Posted Jan 24, 2017
I have to change Room ni use room 200 is very noisy. They give me other room that smells not very good
Comment from Hotel Management
Feb 22, 2017 by Aneta S, Hotel Management
Dear Valued Guest, Thank you for choosing our hotel for your stay in Warsaw, Poland. I'm writing to you regarding your comment regarding the inconvenient location of # 200 (close to the noisy elevators). We are truly sorry for the inconvenience. We are glad to hear that you were accommodated to a different room and got a good night rest. We hope your next stay in our hotel will be more pleasant than the last one. It will be a great pleasure for us to welcome you in our hotel again and show you that making our guests feel like at home is our priority. Warm regards, Aneta Stepkowska General manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

top possition

Posted Jan 24, 2017
Pros: central location
Cons: rooms look old-need updating.
excellent location if you must fly out early morning.
Comment from Hotel Management
Feb 22, 2017 by Aneta S, Hotel Management
Dear Andrew, Thank you for taking your time to share your latest experience at the Courtyard by Marriott Warsaw Airport hotel. We truly appreciate your feedback which is extremely valuable to us. We are glad to hear that you enjoyed our location in the proximity of the Chopin Airport - just few steps away from it. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Kind regards, Aneta Stepkowska General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Some small problems

Posted Jan 6, 2017
The receptionist Olga was abrupt and unfriendly. The kettle electrical socet was not working. At night somebody tried to open my door for 30 mins. I woke up and had to talk to him. He thought it was his room and kept sticking his card into my lock.
Comment from Hotel Management
Jan 12, 2017 by Aneta , Hotel Management
Dear Valued Guest, Thank you very much for expressing your comment. We are truly sorry that you have not fully enjoyed the stay in our hotel due to the unpleasant behavior or our receptionist. The attitude of the female employee was unacceptable. She was given a formal reproof. We will also use this situation as an example during our training sessions. We are also truly sorry for the incident of another guest trying to enter your room by mistake and for the problem with the kettle’s socket. We have passed your comments to our Front desk and Housekeeping managers. We hope your next stay in our hotel will be more pleasant than the last one. It will be great pleasure for us to welcome you in our hotel again and show you that making our guests feel like at home is our priority. Warmest regards, Aneta Stępkowska General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great Hotel

Posted Dec 8, 2016
Pros: Everything
Location: The Hotel is at the Airport, but also Close to the City Centre
Fantastic Service, great Restaurant and superb rooms.
Comment from Hotel Management
Dec 14, 2016 by Aneta, Hotel Management
Dear Duncan, Thank you very much for taking your time to write this review. It is pleasure to read your feedback and we are so glad to learn that we have lived up to your expectations; positive comments like yours are encouraging us to do more and make us very proud of our hotel and team. Your review is very valuable to us and we have shared it with the entire team. Again thank you very much and we look forward to welcoming you back shortly. kind regards, Aneta Stepkowska General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Early morning flight

Posted Nov 20, 2016
Pros: Location, service, quality, simply everything was great.
Cons: Nothing
Location: At the airport, only 15 minutes from city centre.
Stayed in the Courtyard Marriott for the third time due to early flights. As usual it was great.
Comment from Hotel Management
Nov 25, 2016 by Aneta, Hotel Management
Dear Duncan, Thank you for sharing your experience at the Courtyard Warsaw Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued Marriott guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We hope you choose to stay with us again whenever your travel needs bring you back to Warsaw. warm regards, Aneta Stepkowska General Manager
5 out of 5
by A verified traveler

Posted Nov 12, 2016 on Hotels
I chose to stay at the hotel because I had a flight early in the morning. It worked perfectly for that purpose. At 4am I was able to get a breakfast package which I could eat in my room.
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
Dear Valued Guest, Thank you for taking your time to share your latest experience at the Courtyard by Marriott Warsaw Airport hotel. We truly appreciate your feedback which is extremely valuable to us. We are delighted to hear that you enjoyed our location in the proximity of the Chopin Airport - just few steps away from it. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Kind regards, Aneta Stepkowska General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

convenient location

Posted Nov 6, 2016
Location: located at the airport, 2 min walk to the terminal
This was my second stay at this hotel and I love this hotel . I have been to many cities and I never came a cross a hotel to be so close to the airport ! Check in was quick and easy, Room was clean, specious, comfortable . Good quality linens, nice decor. Bathroom was well equipped as well.
Comment from Hotel Management
Nov 10, 2016 by Aneta S, Hotel Management
Dear Valued Guest, Thank you for taking your time to share your latest experience at the Courtyard by Marriott Warsaw Airport hotel. We truly appreciate your feedback which is extremely valuable to us. We are also delighted to hear that you enjoyed our location in the close proximity of the Chopin Airport - just few steps away from it. Your review is integral to our ability to continue to improve our service. We sincerely appreciate your choice of our hotel and hope to welcome you again at Courtyard by Marriott Hotel in the future. Kind regards, Aneta Stępkowska General Manager