Ratings based on 1,396 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Great central location

Posted Mar 18, 2017
Booked this hotel as part of incredible deal found on Expedia and was really please went we checked in to the hotel, great location and close to lots of bars and restaurants which were only a 5/10 min walk away.
5 out of 5
Recommended
for Everyone
by A verified traveler from i

Great hotel, great location, lovely staff

Posted Mar 14, 2017
Really good hotel, lovely polite staff. Very good location.
5 out of 5
Recommended
for Everyone
by A verified traveler from York, England

Lovely, modern hotel

Posted Mar 7, 2017
Pros: Clean, comfortable and modern, this hotel was perfect for our four-night stay in the Polish capital. Would recommend it to family and friends.
Cons: We were there in March, but the room got quite hot. The temperature dial wouldn't go below 18, so it was hard to cool down.
Location: The Palace of Culture is at the end of the street. The Zlote Tarasy shopping mall is across the road. The main train station is next door to that.
This is a great, modern hotel, close by the central train station, the Palace of Culture and the Zlote Tarasy shopping centre. It's well situated for trams to other parts of Warsaw, but it's also close enough to the main attractions like the Warsaw Uprising Museum and the Old Town to walk. The room was spotlessly clean and tidy. The beds were comfortable and the walk-in shower was perfect. We didn't have breakfast, but you can pick something up at the nearby shopping centre very easily.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

located at the heart of city,

Posted Feb 23, 2017
Pros: every thing was gorgeous
Cons: add a swimming pool
Location: the best part of the city, shopping centers business centers tourist attractions transportation
nice, clean, friendly, value for money, generous in spaces, fantastic breakfast everything number one.
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Lovely hotel close to everything

Posted Feb 18, 2017
Great value, rooms lovely and comfortable, fresh and clean. Walking into the hotel greeted with a friendly smile and helpful staff. They also organised our transport from the airport. Can't fault this hotel.
Comment from Hotel Management
Feb 20, 2017 by Karolina, Hotel Management
Dear Guest, Thank You for all your kind words about Mercure Warszawa Centrum Hotel. I am happy that both - our great location, service and staff met your expectations. That's true, that we are located - as you write - "close to everything". Just few minutes walk from Palace of Culture and Science, shopping Centre or Central Train Station. I hope we could have a possibility for organise you again transport from Chopin Airport and could welcome you back. Best regards, Karolina
4 out of 5
Recommended
for Everyone
by A verified traveler from Norwich, UK

Good hotel, great location, room too hot!

Posted Feb 18, 2017
Pros: Everything except room temperature
Cons: Turn the heating down!
Location: Perfect. Right next to Place of Art & Culture, withing a mile or two of all major museums, plus right next to main station and all public transport.
The hotel is in a fantastic location allowing you to walk to all major tourist attractions and museums. Its right next to main train station making transfer from the airport very easy. The shopping center opposite provides many places to eat and a supermarket to buy supplies. The food from the restaurant (via room service) was excellent! The room was spacious, clean and well equipped. The only downside was that the hotel room was so hot! With the heating on minimum we still had both windows open despite it being sub-zero outside.
Comment from Hotel Management
Feb 20, 2017 by Karolina, Hotel Management
Dear Guest, Thank you for your visit at Mercure Warszawa Centrum. Guests’ satisfaction is our priority, we are very happy to read that our service and food quality met your expectations. Visit us soon to taste other dishes in our room service or restaurant Winestone! Best regards, Karolina
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2017
The hotel staff were very helpful with telling us places to visit and the best way of getting there
Comment from Hotel Management
Feb 16, 2017 by Karolina, Hotel Management
Dear Guest, Thank you for choosing Mercure Warszawa Centrum Hotel during your stay in Warsaw and sharing your experience. I will share your fantastic comments, especially regarding the staff with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to having you stay with us again. Best regards, Karolina
5 out of 5
Recommended
for Everyone
by A verified traveler from Rome

Great central location

Posted Feb 8, 2017
Very comfortable hotel. It could not have bee in a better location in Warsaw !
Comment from Hotel Management
Feb 15, 2017 by Karolina, Hotel Management
Dear Guest, Thank you for choosing the Mercure Warszawa Centrum Hotel for your stay in Warsaw. We are very happy to read that you enjoyed your stay at our hotel and sincerely thank you for your recommendation. This is true we are located in heart of Warsaw. So convenient location helps a lot for our guest during stay in Warsaw. The shopping mall is away from the hotel literally one minute walk. Guests can find there everything - a pharmacy, supermarket, florist, money exchange, shops with the best brands from around the world, a cinema and a restaurant. We look forward to welcoming you back again! Best regards, Karolina
5 out of 5
Recommended
for Everyone
by A verified traveler from Royston UK

Convenient

Posted Jan 27, 2017
Pros: Modern, efficient and convenient.
Location: Shopping
It is an efficient hotel. Fast check in, lots of staff and service at breakfast and fast check out. Ideal for a business traveller who is in a hurry. Also a great location for transport and shopping.
Comment from Hotel Management
Feb 14, 2017 by Karolina, Hotel Management
Dear Guest, Thank you very much for taking the time to write review about Mercure Warszawa Centrum Hotel. We are delighted to read your comments and glad that you have enjoyed your stay with us. We are very grateful for such a high rate of us. I am happy that both - Check In and Check Out was fast. Especially we are very happy to learn that you highly rated hotel excellent location. The location of our hotel is truly exceptional. Only several minutes walk to the Old Town, the Palace of Culture and Science, Central Station - in sight. Everything is so close and convenient to reach. It will be a pleasure to host You again soon, Best regards, Karolina
5 out of 5
by David

Posted Dec 29, 2016 on Hotels
Family Xmas visit and ideal hotel for our purpose.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Guest, Thank You so much for sharing your opinion with us and for choosing Mercure Warszawa Centrum for your stay. I am happy that we were able to host You during special Christmas Time. I hope to host You very soon, Best regards, Karolina