Ratings based on 2,443 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Göteborg

Centralt

Posted Aug 14, 2016
Väldigt bra i allmänhet, perfekt läge, bra rum dock dyr frukost.
Comment from Hotel Management
Aug 18, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest, I am delighted to see that you enjoyed your stay at the Novotel Warszawa Centrum. I would like to thank you for sharing your experience with us and we look forward to welcoming you back for a next trip in Warsaw. Respectfully, Bartosz Brzeziński Guest Relations Desk
4 out of 5
by A verified traveler from Madrid

Posted Aug 12, 2016
Pros: Las habitaciones son amplias y confortables, a excepción del baño que es un poco arcaico.
Cons: Servicio de comedor sin ninguna duda que no está a la altura del resto de los servicios ni de la categoría del hotel.
Location: Excelente ubicación, en todo el centro a un paso de metro, tranvía, estación central etc.
El estado general del hotel aceptable lo más destacable desde luego la ubicación.
Comment from Hotel Management
Aug 18, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest, I'm glad to see that you passed a pleasant stay at the Novotel Warszawa Centrum. I will share your comment with my team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bartosz Brzeziński Guest Relations Desk
4 out of 5
by A verified traveler

Good hotel, excellent location and great room.

Posted Aug 11, 2016
Location: Great central location, walkable to train station, 20 min from airport, shopping and restaurants all around.
I would have liked that breakfast be included in general and that a pool would have been present other than that it was good.
Comment from Hotel Management
Aug 18, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest, I am thrilled to see that you had a great stay at the Novotel Warszawa Centrum. My advice is to ask during making a reservation about the offer that includes a breakfast in the price of the room. Thank you very much for sharing your experience and it will be with great pleasure to welcome you back in our hotel. Sincerely, Bartosz Brzeziński Guest Relations Desk
4 out of 5
by A verified traveler from Saint Omer

Très bel emplacement nouvelle ville!

Posted Aug 10, 2016
Pros: La chambre familiale, l'espace jeu enfants, proximité métros , tram , bus le déjeuner, la proximité nouvelle ville;la vue sur le palace culturel
Cons: accueil pas très chaleureux du personnel de réception.
Location: nouvelle ville, palace culturel, boutiques, resto, bars, 20 min a pied de la vielle ville.
Malgré son aspect de tour, c'est un hôtel très convivial avec un très bel emplacement face au Palace culturel, proximité bus , métro. Chambre avec enfants de dimension correcte et confortable.(eau, produits de bain...).Le plus c'est l'espace jeu enfant (qui plait aussi aux adultes) Un déjeuner très copieux qui satisfait les appétits sucrés ou salés , ou les deux. La lunch box du matin du départ très bien fournie aussi. Un bon séjour que nous ne manquerons pas de recommander aux amis et à la famille et certainement que nous renouvellerons.(petit bémol , certains membres du personnel un peu froid).
Comment from Hotel Management
Aug 10, 2016 by Bartosz Brzeziński, Hotel Management
Dear Fabienne, Thank you for taking your time to post your positive comment. We really appreciate it. Your opinion is important for us so we can work even harder to please our guests. We are really glad that you enjoyed your stay and we can't wait to see you again. We are glad that you enjoyed the location of the hotel and breakfast. It's so nice to hear that you had a good time with us. We hope that your next stay in Novotel Warszawa Centrum will be even better. Bartosz Brzeziński Guest Relations Desk
5 out of 5
by A verified traveler from Roma

Ottimo hotel in centro

Posted Aug 10, 2016
L'hotel, molto bello, si trova a dieci minuti dal centro. La nostra camera al 31 piano ci ha regalato dei panorami bellissimi. La stazione e il capolinea degli autobus per l'aeroporto sono davanti l'hotel. Varsavia è una piccola delizia da vivere.
Comment from Hotel Management
by Bartosz Brzeziński, Hotel Management
Gentile Cliente, La ringrazio molto per aver scelto Novotel Warsaw Centro per il Vostro soggiorno a Varsavia. Vorremmo ringraziarvi anche per il vostro tempo a scrivere questa recensione meraviglioso. Siamo felici che vi sia piaciuto il vostro soggiorno e non vediamo l'ora di accogliervi presto indietro. Bartosz Brzeziński Guest Relations Desk
4 out of 5
by A verified traveler from Vantaa

Hotellin sijainti oli loistava.

Posted Aug 8, 2016
Pros: Ks edellinen
Liikenneyhteydet olivat erittäin hyvät. Hotellissa oli hyvä palvelu ja ruoka. Ainoastaan vastaanotto oli niin kiireinen lähes koko ajan, ettei neuvoja päässyt kysymään tarvittaessa. Infotiskillä ei aina ollut henkilöä paikalla.
Comment from Hotel Management
Aug 10, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest Thank you very much for having taken the time to post your comments. It was indeed a pleasure to read that you were satisfied with your stay. My sincere apologies for the lines in reception. We all look forward to welcoming you back again, Sincerely, Bartosz Brzeziński Guest Relations Desk
4 out of 5
by A verified traveler from Stuttgart

Das Hotel sehr zentral für die Erkundigungen.

Posted Aug 8, 2016
Ein Wochenende um Warschau zu erkunden. Viele Sehenswürdigkeiten zu Fuss vom Hotel leicht zu erreichen.
Comment from Hotel Management
Aug 10, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest, It is with great pleasure that we’ve read your comments about our hotel, performing services and excellent location in the heart of Warsaw. Thank you! Please do not hesitate to contact us for a future trip to our city or to recommend us to your friends and colleagues. Respectfully, Bartosz Brzeziński Guest Relations Desk
4 out of 5
by A verified traveler

Sehr Empfehlenswerte!

Posted Aug 7, 2016
Wir waren für drei Nächte im Juli 2016 mit zwei kleinen Kindern hier und würden das Hotel sehr empfehlen. Zentral gelegen, Hauptbahnhof, Bus, Straßenbahn und Metro direkt in der Nähe. Hotel im top Zustand, Hotelpersonal freundlich und hilfsbereit. Immer wieder gerne!
Comment from Hotel Management
Aug 10, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest, Thank you for taking your time to post your positive comment. We really appreciate it. Your opinion is important for us so we can work even harder to please our guests. We are really glad that you enjoyed your stay and we can't wait to see you again. We hope that your next stay in Novotel Warszawa Centrum will be even better. Kind regards, Bartosz Brzeziński Guest Relations Desk
2 out of 5
by A verified traveler

Nulla di particolarmente bello

Posted Aug 4, 2016
Struttura vecchia, personale svampito! Palestra ridicola e piccola bella vista
Comment from Hotel Management
Aug 10, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Warszawa Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bartosz Brzeziński Guest Relations Desk
4 out of 5
by A verified traveler

Posted Aug 2, 2016
This hotel is in a great location and the rooms are very comfortable
Comment from Hotel Management
Aug 10, 2016 by Bartosz Brzeziński, Hotel Management
Dear Guest, Thank you for appreciating the location of our hotel as well as the rooms. We are really glad to hear it. Comments like this motivate us to work even harder to improve our hotel standards. Thank you for that. Respectfully, Bartosz Brzeziński Guest Relations Desk