Great hotel - terrible reception desk
Posted Oct 12, 2014 on Hotels
Our stay was fantastic. The room was very nice and comfortable. The kitchen had everything you would need. We were on the 14th floor - the view was great. We never had to use a taxi as the location is great - city center, old town, etc. all within walking distance. The only thing that kept me from giving 5 stars was the guys at the reception desk... they are so rude and had zero interest in helping me get checked in. In fact, they made me walk with all my luggage to the Hilton across the way so I could get to the internet and print out my reservation papers, when in fact, I learnt later that they had the information all along. Terrible service.