Good Hotel, Great Location
Posted Jul 14, 2016 on Hotels
Overall this hotel is great. A few things that could probably be sorted by training eh staff a little more. We were told breakfast was at 10:30 on Saturday, when it was actually until 10am. So we just missed out which was annoying. the guy looking after breakfast did get us some boxed cereals to apologise which was nice of him. The bar down stairs was rowdy. It didn't affect the rooms at all, but just walking into the hotel with lots and lots of people was quite loud and there were a few smashing of glasses. We walked in for a drink and straight back out.
The TV remote control didn't work - batteries probably just needed changing.
Phoned reception a few times for towels etc. No one ever answered. I mentioned it whilst checking out and they said not to bother pressing 0 on the room phone, but instead to phone the hotels usual number as that goes to various different phones throughout the hotel whereas pressing 0 only goes to reception which isn't manned 247. . Would have been nice to have been told before hand.
Good things - the room we had on the top floor, with a sky light was LOVELY!! so spacious. Had so much room there could have been another bed in there easily. Great shower. Everything was so clean and modern. Check out was fairly chilled out. No cleaners banging on your door at 9am.. 10am or 11am (Check out time) which was nice.
Location is so good. 5 minute walk to the Parade.
Would stay here again.