Beautiful rooms but uncomfortable beds
Posted Jul 28, 2016
The family room was very clean and spacious, but the beds were as hard as nails. The TV also lost connection a lot (simply fixed by an electrician, but nevertheless it didn't work), and the water was cold in the morning (possibly a problem for that particular morning). Also my sister burnt her finger on the outside of the toaster at breakfast, it warns you that it's a manual toaster but there is no sign to let you know the casing on the toaster gets scolding hot too! Breakfast was nice, with a small but good selection, and there are also tea & coffee facilities in the room, but unfortunately they only put a set of 2 in for us despite the fact there were 3 of us staying in the room! The reception staff were understanding but offered only an apology saying it was our fault for not complaining sooner, and stating the beds were new and of minimum size for fire safety!?