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Reviews of Pinemark Inn & Suites

2 out of 5
Pinemark Inn & Suites
866 South Outer Road, St. Clair, MO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1000 reviews" "
Rating 8 - Good. 199 out of 1000 reviews" "
Rating 6 - Okay. 38 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

benjeman

Liked: Staff & service, property conditions & facilities
Was super clean and nice staff was also very nice
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Lovely staff. A bit noisy from interstate on front side. I slept ok, but my husband struggled (light sleeper). But love the fact this a family business. Would recommend it!
Stayed 1 night in Apr 2024

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet little hotel right off the interstate. We typically stay in chain hotels, but this famoly owned hotel did not disappoint. Very clean and modern rooms. Better than expected breakfast and friendly staff. The rooms weren't huge but had everything that we needed for our stay. This is also more of a motel than a hotel, but it was still very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Judy and Jerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is relatively close to Meramec Caverns. We did the tour, cheesy but enjoyable all the same. Room was nice, uncarpeted floors (pet friendly). Nice breakfast, they were even able to make eggs without Salt and Pepper as husband is allergic. Used the laundry room and it was fine. Staff was very accommodating!
Stayed 1 night in Apr 2024

10/10 Excellent

Jerome

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped for the night on our way to St Louis. The room was exceptionally well taken care of, the staff was friendly, and they had a wonderful continental breakfast. Absolutely no complaints!
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

zackrey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a room for a night while traveling to branson missouri. This was right off highway 44. Easy to find. Very impressed for a 2 star hotel. They were very clean, every staff member was joyful and very helpful, rooms were clean. This place showed great attention to detail. The breakfast was good too, included sausage, eggs, breakfast sandwiches, potatoes, waffles and more. They had cereal and other grains, oatmeal too. Overall, I can't say anything bad, great hotel, great staff, and one happy family! Thank you for the fantastic service pinemark, if I am ever in missouri along highway 44 again, I will definitely be back! A

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay in this inn whenever we are in the area.
Stayed 1 night in Mar 2024

6/10 Okay

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was fine, but it is labeled a hotel when it's clearly an upscale motel. Also, was not aware that they charge "locals" (I live 50 miles away) a $250 deposit until I checked in. This left me with very little money to enjoy my weekend away with my partner. It would be better if they had that disclosed on their website at least. TVs only have cable, so no streaming services could be cast onto them for viewing pleasure. At $120 per night, I would not recommend this place.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay overnight. Staff was very kind, room clean and we even had a robe in our room. 😁
Stayed 1 night in Mar 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Top class customer service
Stayed 1 night in Mar 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

John

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique, family owned hotel. Great staff, room and breakfast. Lovely reception with sitting area next to fire, leather lounge seats and coffee. This is our second time staying.
Stayed 1 night in Mar 2024

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Desk staff was great, might be the quickest and easiest check in’s I’ve had
Stayed 1 night in Mar 2024

10/10 Excellent

Geraldine, Union

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friedly desk clerk quickly checked us in. Property is provately owned, attractive and well cared for. The bed is comfortable and the room clean and spacious.
Stayed 1 night in Feb 2024

10/10 Excellent

Darrius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how cozy Pinemark is!!! Rooms are nice and homey. I love it! I wish that they had carpet flooring. With all the snow, we tracked snow inside and the floors are freezing. But, the good outweighs my preferences. Amazing stay!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice family owned hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quiet family owned and well maintained hotel
Stayed 1 night in Jan 2024

4/10 Poor

Olivia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The initial check in went smoothly, but shortly after we got to our room we were called twice by reception. We were told that because we live locally, everyone staying in the room would need their ID copied, and the license plate of the vehicle. We also had to put an additional $250 deposit down for the room because we were local. I’ve never had an issue renting a room locally before at another hotel. We chose this place for an afternoon dinner and date. This wasn’t even an overnight stay, as we had to hire a babysitter to get some time to ourselves. So you can imagine the disappointment when a good portion of the time was spent being recalled for a check in with all the additional hoops just for living locally. This experience did put quite the damper on our experience here and will impact our decision of staying here again in the future.
Stayed 1 night in Jan 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with our stay. The breakfast was a huge plus.
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald Jr, Chardon

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access for vehicles close to rooms and pet friendly. Price is reasonable too.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family feel. Loved it!
Very nice hotel! I loved the family owned business. The hotel is adorable. Beds were very comfortable and breakfast was excellent. It was nice to support local people instead of big chain hotels.
Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean great breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

matthias

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i'd stay here over a chain any day. clean, comfortable, friendly and good breakfast. same price as a mid level chain, but better overall. best of all, not a huge corporation.
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our recent stay at the Pinemark. The hotel is very clean, the employees were super friendly, our bed was super comfy and our room was quiet. Even though we didn't bring our dogs, I love that they allow pets and have a fenced dog area. The Continental breakfast was actually better than what I got at the local cafe in town. Would definitely stay again and 10/10 would recommend to a friend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place a family fell to it. Seems like a great place to have a large family gathering. Plan on staying every time I'm here for work.
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place!
Very clean place. Room was immaculate. Our only complaint was the pillows arent that great. But the cleanliness and room overall was fantastic. Would definitely stay again i would just bring my own pillows.
Stayed 1 night in Dec 2023

10/10 Excellent

Michele, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the fireplace and hot cocoa when you arrive. Breakfast was excellent!
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Liked: Staff & service, property conditions & facilities
Very Nice, privately owned and operated and they take the extra steps to make you feel welcome. The rooms were clean and updated…Will definitely stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

Shahin

Stayed 1 night in Dec 2023

10/10 Excellent

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay. Reception was very pleasant and efficient. Pointed out the free coffee, popcorn and facilities. My wife enjoyed the vibe and loved the room. The breakfast was top notch. 5 star hotel level. Pet friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Shannon

Stayed 1 night in Dec 2023

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a nice stay here. There was a bit of road noise & bright light in parking lot snuck in a little under the blind but I slept well I would recommend bring your own pillow
Stayed 2 nights in Dec 2023

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for the value
Very clean, comfortable and roomy, with many extra details added to the room to make the stay pleasant. My only wish would be less noise from I-44.
Stayed 2 nights in Dec 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the cleanliness and updated feel of this property. Right off the expressway is very convenient for our travel needs. We love the feel of the outdoor areas - makes it feel like a bit of a get away rather than just a hotel. Breakfast was great. Service is fantastic
Stayed 1 night in Dec 2023

10/10 Excellent

Penny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean hotel, very friendly and helpful. The free breakfast was great and the dining area was immaculate as well as the room
Stayed 1 night in Dec 2023

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Quoc

Liked: Cleanliness, staff & service, property conditions & facilities
Best place I have stayed that is pet friendly!
Stayed 1 night in Nov 2023

10/10 Excellent

LINDA

Stayed 1 night in Nov 2023

10/10 Excellent

Cherie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice and the rooms are very clean. We’ve stayed here several times and the experience has been great
Stayed 1 night in Nov 2023

10/10 Excellent

Yuliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and room was pretty clean
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Bible open to Psalm 116 when you walked into the room. Just nice clean motel.
Stayed 1 night in Nov 2023