Ratings based on 278 Verified Reviews

4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, IL

Good location and great staff

Posted Jan 12, 2017
Pros: Staff, location and price.
Cons: Quieter elevator bell when door opens for rooms nearby.
Location: Convention Center, American Portrait Gallery, downtown DC
Location convenient (with some walking) to downtown DC tourist sites and especially convention center. Two different metro line stops within 6 block walk. Breakfast was good - not gourmet, but fine for the star rating. Fitness center a bit Spartan but OK for light workout. Business center computers a bit difficult at times, but staff helped get a few pages printed. Not sure about handicap access - did not see a ramp to lobby of lower level for elevator access. Our room was small - adequate for two, but might be difficult for handicapped person. Quieter on back (east side) of building away from street and elevator
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

convenient location

Posted Jan 4, 2017
Pros: location, staff and breakfast
Cons: rooms
Location: great downtown location, six minutes in car from most of attractions and restaurants.
excellent experience, nice staff, quick check in, delicious cookies and good coffee
3 out of 5
Recommended
for Everyone
by A verified traveler from St Inigoes

Christmas Get Together Accommodations

Posted Jan 4, 2017
Pros: Nothing special; basic services.
Cons: Maintenance: the ice machine on the floor was out of service necessitating going to another floor; a small inconvenience.
Location: Not a lot to do in the immediate area; a taxi is required to get around.
Made the reservation at the last minute due to uncertainty of plans. The hotel is adequate although ordinary.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
It was a wonderful night in this hotel,but the valet fee is a little bit expensive.
Comment from Hotel Management
Jan 1, 2017 by David, Hotel Management
Thank you for staying with us - we assure our guests receive the best parking charge of all downtown hotels. Hope to see you again soon
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice hotel near White House and Convention Center.

Posted Nov 23, 2016
Pros: Location, comfortable, walking distance of many of the sightseeing places.
Location: The Whitehouse, Ford Theater, Trump International Hotel, Navy Memorial, and many others.
The bed was very comfortable. They provided 2 firm pillows and 2 soft pillows. Breakfast was very good. The staff was helpful.
Comment from Hotel Management
Nov 30, 2016 by David Brooks, Hotel Management
Rufus Thank you for staying with us - hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

the hotel was in a great area

Posted Nov 13, 2016
Pros: that it was not far from were i needed to be.
Cons: parking
Location: great locations to down town area.
it was very nice hotel the staff was very kind.the room was a little small but clean and.and the .
Comment from Hotel Management
Nov 30, 2016 by David Brooks, Hotel Management
Thank you for staying with us and sharing your feedback. Best Regards
4 out of 5
by A verified traveler from san francisco

Average room and poor staff

Posted Nov 7, 2016
Pros: The breakfast was great
Cons: Staff response was poor. And rooms were very old.
The first rooms was given had a shower dripping. I was told that some one would take care of it. They came and looked at it and said yes it is leaking. They said it would be repaired after I check out. Not acceptable. They finally gave me another room. After I demanded it.
Comment from Hotel Management
Nov 9, 2016 by David, Hotel Management
Manolo I apologize that we failed to meet your service expectations, our team takes great pride in providing superior service to all of our guests. I will be sharing your comments with our team so we are able to make improvements. Best Regards David Brooks - GM
3 out of 5
by A verified traveler from Minnesota

Posted Sep 10, 2016
Pros: Cleanliness, great breakfast!
Cons: Need someone to carry bags up stairs on the way into the hotel.
One of the beds was right beside the air conditioner unit and my husband had very interrupted sleep. Otherwise, everything was always clean and in good working order.
Comment from Hotel Management
Sep 30, 2016 by David, Hotel Management
Thank you for staying with us and sharing your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Kaiserslautern Germany

Conveniently Located

Posted Aug 6, 2016
Pros: Staff and location. Breakfast was early enough to get out early and was better than average hotel breakfast.
Cons: There were some minor maintenance things, but cosmetic only.
Location: Conference center, restaurant options. Fairly close to Metro.
very near the conference center and restaurant options up and down the pricing scale. Staff extremely pleasant and helpful.
Comment from Hotel Management
Dec 7, 2016 by David - GM, Hotel Management
Thank you Ted
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Location

Posted Jul 6, 2016
DC was within a walking distance. Water, tea, and coffee offered at the entrance, popcorn at 1pm, cookies at 4pm. Free Breakfast and wifi is offered. Room cleaned daily. Also located near a 24hr CVS.