Ratings based on 901 Verified Reviews

4.0 out of 5
90% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly

Posted Feb 25, 2017
I love welcoming environment of staff. The quality of toiletaries, breakfast, even complimentary cookies is great!!
Comment from Hotel Management
Feb 28, 2017 by David Brooks, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient

Posted Feb 2, 2017
Pros: Location
Good choice for a stay on short notice. Reasonable walk to most of downtown.
Comment from Hotel Management
Feb 3, 2017 by David Brooks, Hotel Management
Thank you for staying with us and sharing your comments here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Perfect for travelers to DC

Posted Jan 26, 2017
Clean and comfortable. Staff was great. Full breakfast included. Great location near restaurants. Safe area to walk at night. Walkable to Metro and other attractions. Would definitely stay here again.
Comment from Hotel Management
Jan 31, 2017 by David Brooks, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cary, NC

Nice hotel, good location.

Posted Jan 24, 2017
Pros: The hotel seemed to be clean. Nice to have some hot options for breakfast. Staff was helpful.
Location: NW 13th. There are several good restaurants on 14trh (easy walking distance) including Thaitanic which had outstanding food.
We had a good stay. The place is smallish (narrow halls, bathroom, etc.) but was nice. No parking so plan to use their valet service which is not really an option if you drive there. Breakfast was good. All rooms are no smoking but I could tell there had been smoking going on in the room although the odor was faint. We used Lyft to get a ride where we wanted to go if we didn't walk.
Comment from Hotel Management
Jan 31, 2017 by David Brooks, Hotel Management
Charles Thank you for staying with us and sharing your detailed comments. We hope to see you again soon. Best Regards, David Brooks - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, IL

Good location and great staff

Posted Jan 12, 2017
Pros: Staff, location and price.
Cons: Quieter elevator bell when door opens for rooms nearby.
Location: Convention Center, American Portrait Gallery, downtown DC
Location convenient (with some walking) to downtown DC tourist sites and especially convention center. Two different metro line stops within 6 block walk. Breakfast was good - not gourmet, but fine for the star rating. Fitness center a bit Spartan but OK for light workout. Business center computers a bit difficult at times, but staff helped get a few pages printed. Not sure about handicap access - did not see a ramp to lobby of lower level for elevator access. Our room was small - adequate for two, but might be difficult for handicapped person. Quieter on back (east side) of building away from street and elevator
Comment from Hotel Management
Jan 31, 2017 by David Brooks, Hotel Management
Jon Thank you for staying with us and sharing your detailed comments. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

convenient location

Posted Jan 4, 2017
Pros: location, staff and breakfast
Cons: rooms
Location: great downtown location, six minutes in car from most of attractions and restaurants.
excellent experience, nice staff, quick check in, delicious cookies and good coffee
Comment from Hotel Management
Jan 31, 2017 by David Brooks, Hotel Management
Thank you Jorge
3 out of 5
Recommended
for Everyone
by A verified traveler from St Inigoes

Christmas Get Together Accommodations

Posted Jan 4, 2017
Pros: Nothing special; basic services.
Cons: Maintenance: the ice machine on the floor was out of service necessitating going to another floor; a small inconvenience.
Location: Not a lot to do in the immediate area; a taxi is required to get around.
Made the reservation at the last minute due to uncertainty of plans. The hotel is adequate although ordinary.
Comment from Hotel Management
Jan 31, 2017 by David Brooks, Hotel Management
Thank you for staying with us Terry
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
It was a wonderful night in this hotel,but the valet fee is a little bit expensive.
Comment from Hotel Management
Jan 1, 2017 by David, Hotel Management
Thank you for staying with us - we assure our guests receive the best parking charge of all downtown hotels. Hope to see you again soon
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 19, 2016 on Hotels
5 out of 5
by A verified traveler

Convenient Hotel and Helpful staff

Posted Dec 17, 2016 on Hotels
We, family of 3 went for a days visit to DC, mainly visiting the downtown area. The hotel has a great location, very convenient specially considering the temp outside was 22F. The hotel staff, specailly Raj was really helpful and made our stay comfortable. Highly recommending!