Ratings based on 804 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

nice place to stay

Posted Aug 8, 2015
Only a few metro stops away from DC. Clean hotel. Best of all the staff was great. Some of the best I've had the pleasure of meeting. All of them were genuinely friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Nice convenient hotel close to DC

Posted Jul 21, 2015
Very nice and convenient hotel close to Washington DC with many shops and restaurants very close by. Very safe.
4 out of 5
Recommended
for Families
by A verified traveler

Nice Hotel with minimal checkin issues

Posted Jul 21, 2015
Pros: Location and convenience
Cons: Better communication with reservations.
Location: We were down for a wedding so didn't spend a lot of time around this specific location.
I booked two double bed rooms for three nights and requested adjoining for the comfort of family and small kids. Unlike the majority of hotels, they were able to confirm and acknowledge this request. So that was a huge reason why we went with this hotel. Location was great and very convenient to the surrounding hotels/shops/restaurants etc. The only issue is when we checked in late (1145ish pm) we learned that they checked in my brother into the wrong adjoining room. They were able to fix it but I had to wake my brother and father to move rooms at midnight. A little inconvenient but not a huge issue. Would definitely call ahead of time and confirm reservations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Marriott Crystal City

Posted Jul 16, 2015
Pros: The room was comfortable, and the staff was very friendly.
Cons: The quality of the buffet breakfast needs a major overhaul.
Location: This hotel was close to Reagan Airport, the nightly charge was reasonable, and the free shuttle service to the airport was a welcomed treat.
Aside from the less-than-decent buffet served in the restaurant, my family and I enjoyed our stay at the hotel. The shuttle bus to the airport was a welcomed treat, and our driver was friendly and courteous. I would not recommend the restaurant, but the omelet I had was delicious! For $18, about the only benefit to purchasing the buffet was the unlimited access to juices and coffee. Every item on the menu seemed overpriced to me, but I come from a city where buffets are about $8 for breakfast, and the overall selection is terrific.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Jul 14, 2015
Quiet, convenient to the Metro and top end restaurants in Crystal City. Also within walking distance of numerous ethnic restaurants on 23rd St.
3 out of 5
Recommended
for Everyone
by A verified traveler

Disappointed

Posted Jul 13, 2015
Stayed here before and this stay was upsetting. They charged me twice for the room and breakfast. Breakfast was included in our stay and they still charged me. I had to go to the front desk 3 times during my stay to have them fix mistakes and extra charges placed on my bill. Staff must have been in training because they messed up alot. Usually like my stay here but this time was disappointed. Don't like that u have to sign a receipt at breakfast that shows a charge although u have complimentary breakfast.
2 out of 5
by A verified traveler

OK hotel but bad service

Posted Jul 6, 2015
Pros: Location is OK, near Metro so easy access to DC area.
Cons: If your staff can not complete the request being asked, be honest. Don't promise as if you will do it.
Location: Crystal city shops, Metro to DC.
We stayed two nights there. I paid two days for parking in their garage ($26) and I asked twice whether I can still park there after checking out, they said "yeah yeah yeah yeah, of course". But of course no one told me I'll be charged for extra if I park there literally more than 48 hrs. You can blame me "not experienced with big-city parking system", but I would recommend you not to use theirs if you can find a better public parking in Crystal city. Also, we have two toddlers, so in order to make sure we'll have two cribs in the room for the kids, we called before arriving (fire code safety already checked by their staff), and asked twice during the stay and they just can't bring a second one.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Great Hotel to Visit Washington DC

Posted Jul 6, 2015
Pros: Location, staff, facilities, bar, etc...
Location: Great location. Metro, restaurants, shops, Airport really close by....
Great Hotel Location to visit Washington DC area. Location is great because all shops and restaurants are very close by... Hotel has access to Metro station within same building. I stayed with my two kids (7 & 5) and wife...very family oriented.
2 out of 5
by A verified traveler from AR

Can you believe they charge you $26/day parking???

Posted Jul 3, 2015
Pros: Only the bed and it was close to the airport.
Cons: Don't charge for parking when rooms are so expensive.
After the high room rate they charge so very much for parking. I was shocked. Staff uninformed where restaurants and gas stations were for rental cars.
5 out of 5
Recommended
for Everyone
by A verified traveler from Augusta, Ga.

Very nice place close to downtown

Posted Jun 30, 2015
We were in town four days to do some sightseeing. For the deal we got, the place was great. Bed was comfortable, bathroom was clean and spacious. Staff was always friendly and helpful. Only downside was the extra charges. Cost $100 total to park there for four nights. Also, they don't offer free Wifi in the rooms. But we weren't in the room long enough to be bothered by that. Overall, very pleased with our stay.