poor quality motel
Posted Aug 29, 2016
we arrived late after driving 6 hours to move my daughter into school. The check in desk said they only had one room, it was smoke filled and not clean. we went back to desk he suddenly found another in basement, it was musty mildew smelling and no working phone, went back to desk suddenly found a 3rd room, again problems asked for refund said not capable as through expedia, asked for manager, none on duty. Had to leave drive around looking for place to put our heads down. Ended up at a holiday inn and had to pay again. I would like a refund, I will let american express know of this experience and Days Inn. It was disappointing and a shame as I will be returning often over the next 4 years to College Park Maryland. On top of this the hotel did not feel safe, ppl hanging out in lot women walking up an down the parking lot in front of rooms outside the main building we did not feel comfortable leaving vehicle with items in it. I am in the service business and was not happy at all.