Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Fengqin from 上海

华盛顿住宿

Posted Apr 22, 2016 on Hotels
这个酒店离市区有点远,但交通还比较方便,乘地铁转T18可到。酒店有免费班车到地铁站,但去的时候不知道在哪里乘,离开的时候乘到了。周边吃饭的地方很多,可以加分,总体来说,除了有点远,都还不错
Comment from Hotel Management
Jul 2, 2016 by tom, Hotel Management
Thank you for taking the time to review our hotel regarding your most recent stay. We are pleased to read that you had an enjoyable stay and our amenities fit your travel needs. We hope that you chose to stay with us during your next trip to the DC area!
3 out of 5
by Mandolin

Posted Apr 21, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by tom, Hotel Management
Thank you for your rating. We hope that you stay with us the next time you are in the DC area.
5 out of 5
by Kevin from RI

Posted Apr 21, 2016 on Hotels
The chicken place was pretty good and was within walking distance. As was a few other restaurants. Walmart is across the street.
Comment from Hotel Management
Jul 2, 2016 by tom, Hotel Management
Thank you for your rating and review of our hotel during your most recent stay. We are pleased to read that your stay was convenient for all your needs. We hope that stay with us the next time you are in the DC area!
3 out of 5
by Michael

Vacation trip!

Posted Apr 17, 2016 on Hotels
We stayed for 5 nights here and we toured DC. The staff was great and the shuttle to metro was great for us. The rooms are a bit small. We had several bags with us and it was a little smaller than I really like with all we had. Rooms were clean and the beds slept okay. Breakfast is good. The usual ham, eggs, sausage, cereal and you know the rest. Oh yeah, the luggage cart had all four flat tires. We informed them of this when we arrived and they were still flat when we left.
Comment from Hotel Management
Jun 25, 2016 by tom, Hotel Management
Thank you being our guest and for taking the time to share your experience. We are glad to hear that your overall stay was to your satisfaction. However, we’re sorry we fell below your expectations with regard to luggage cart. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. Thank you again,
4 out of 5
by Ibbet from New York

Posted Apr 13, 2016 on Hotels
The room was comfortable and clean. There was an issue with the shower door not closing properly at the bottom causing excessive water to leak onto the floor causing a slipping danger. Used most of the towels to soak up the water on the bathroom floor.
Comment from Hotel Management
Jul 2, 2016 by tom, Hotel Management
Thank you for your feedback. We would like to apologize for the inconvenience you incurred during your stay. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great importance to us and allows us to monitor and improve our service continually. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you would give us a chance in the future to make your stay as best as it can be
4 out of 5
by A verified traveler from Williamsport Pa

DC trip

Posted Apr 9, 2016
Pros: Comfortable bed Shuttle service
Location: Short train ride to all of DC
We were on a trip to DC for the cherry blossoms. They peaked before we arrived. My granddaughter was going to be purposed to this weekend. The hotel offered a shuttle to the train station that took us right into DC. This was a wonderful amenity. We were pretty tired by the end of the day and the bed was very comfortable. Great nights sleep.
Comment from Hotel Management
Apr 28, 2016 by Holiday Inn Express, Hotel Management
Thank you for taking a moment to tell us about your experience at our property. Our hotel is committed to providing our guests with the highest quality services and facilities and it is good to know that you find our property to your liking. Thank you for commending our hotel staff and amenities. It is reviews like yours that helps us to succeed in our endeavor to continuously provide you a great overall experience. However, it is truly regrettable to know that our location was inconvenient for you. Please be rest assured that the safety and security of our guests has been and will always be our highest priority. Once more, we thank you for your comments and for choosing us for your lodging needs.
4 out of 5
by A verified traveler from australia

Hotel was fine but too far from the city

Posted Apr 8, 2016 on Wotif
The hotel was good butt too far from the sights of Washington so we only stayed one night
Comment from Hotel Management
Apr 27, 2016 by Holiday Inn Express, Hotel Management
Thank you for taking the time out to share your experience regarding your most recent stay with us. We are happy to read that you were pleased with the hotel. We hope that you stay with us on your next trip to the DC area.
4 out of 5
by A verified traveler

Could be better

Posted Apr 8, 2016
I have funky smell in my room like it used to be pet friendly hotel. After booking in third party company i realized that hotels are giving worst quality rooms. Lik handicap or used to smoked room or pet friendly.
3 out of 5
by Jenni from Raleigh, NC

wish I'd stayed closer to DC

Posted Mar 19, 2016 on Hotels
Whole breakfast area was sticky. Website said it was closer to DC than it was. Its 7 miles out of town. They had a nice shuttle driver who was at the train station very quickly.
Comment from Hotel Management
May 28, 2016 by tom, Hotel Management
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about hotel shuttle driver. However, we’re sorry we fell below your expectation regarding about cleanness of breakfast area. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.
4 out of 5
by Yue

Posted Mar 17, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by tom, Hotel Management
Thank you for your rating! We hope to see you on your next trip to the DC area.