Ratings based on 2,003 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Fayetteville, NC

Best location for the price

Posted Nov 30, 2016
Pros: Everything
Everyone on the staff was smiling friendly and helpful. The food was excellent the room was clean and comfortable. Located in downtown near the White House, this is perfect for seeing everything.
Comment from Hotel Management
Dec 1, 2016 by Hotel Staff, Hotel Management
Thank you for your review of our hotel and for your nice comments about our staff. We are pleased to hear that you enjoyed your stay with us and your overall visit to Washington, DC. We hope that you will visit us again.
3 out of 5
by A verified traveler

Parking

Posted Nov 26, 2016
$38 per night to park. I would not have stayed there if that would have been disclosed The check in staff was very rude
Comment from Hotel Management
Nov 28, 2016 by Hotel Staff, Hotel Management
Thank you for your candid review. We apologize that your recent stay and our service did not meet your expectations. We do list our parking fees on the travel websites that offer our hotel - we will look into the possibility of placing it in a more prominent area. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 out of 5
by A verified traveler from Somerville, United States of America

Near location of where I want to be.

Posted Nov 26, 2016
The plan is central to the White House and near most restaurants and bars. The hotel itself had a bar and restaurant which made it convenient.
Comment from Hotel Management
Nov 28, 2016 by Hotel Staff, Hotel Management
Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. We hope that you will visit us again.
4 out of 5
by A verified traveler from US

Nice hotel, close to Convention Center.

Posted Nov 21, 2016
Pros: Location
Cons: Remodel
Location: Convention Center
Good hotel, close to Convention Center, White House and Washington D.C. - could use an update, but hotel room was clean. 4 points out of 5 seems appropriate.
Comment from Hotel Management
Nov 22, 2016 by Hotel Management, Hotel Management
Thank you for your review of our hotel. We are pleased to hear that you enjoyed your stay with us. We hope that you will visit us again.
5 out of 5
by A verified traveler from US

Great hotel!

Posted Nov 5, 2016
Pros: Newly refurbished room.
Cons: Nothing I can think of.
Location: The White House is about 10 to 15 minutes walk away. There are plenty of restaurants and cafes on 14th Street and P Street.
My family stayed at the Holiday Inn Washington-Central/White House for several nights. The hotel is located in a nice part of the city and its close to cafes, restaurants and landmarks such as the White House. Our room was newly refurbished and it was tastefully decorated, clean and very comfortable. The staff were polite and friendly and always went out of their way to make sure we had an enjoyable stay.
Comment from Hotel Management
Nov 7, 2016 by Hotel Staff, Hotel Management
Thank you for your review of our hotel and your nice comments about our staff and our newly remodeled guest rooms. We are pleased to hear that you enjoyed your stay with us and your visit to Washington,DC. We hope that you will visit us again.
3 out of 5
by A verified traveler from US

Beds comfortable friendly staff

Posted Oct 23, 2016
Staff was great beds comfortable we saw bugs in the room a little further away from things than we wanted
Comment from Hotel Management
Oct 25, 2016 by Hotel Staff, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the problem that you encountered during your stay. Please be assured that we will inspect the room you were assigned prior to its use by another guest. We value your comments and welcome the opportunity to serve you again.
5 out of 5
by A verified traveler from Tucson, AZ

Posted Oct 17, 2016
Location: See above. All DC highlights.
Clean, comfortable, and close enough to walk to DC amenities. Good restaurant for breakfast.
Comment from Hotel Management
Oct 18, 2016 by Hotel Staff, Hotel Management
Thank you for your review of our hotel and your nice comments about our breakfast. We are pleased to hear that you enjoyed your stay with us. We hope that you will visit us again.
3 out of 5
by A verified traveler

Not Horrible

Posted Oct 16, 2016
The room had a facelift and was clean but was small and basic. The elevators were cramped and slow and could not handle the volume of service. All in all though, it was a good location and had freindly staff.
Comment from Hotel Management
Oct 18, 2016 by Hotel Staff, Hotel Management
Thank you for your review of our hotel and your nice comments about our staff. We are pleased to hear that you enjoyed your stay with us. We have just undertaken a rehabilitation project of our elevators, the new ones will be faster and a little larger. We hope that you will visit us again.
3 out of 5
by A verified traveler

Arrijval

Posted Oct 14, 2016
No one to help us with luggage, although they could see us struggling and me with a cane
Comment from Hotel Management
Oct 18, 2016 by Hotel Staff, Hotel Management
Thank you for your candid review. We apologize for the bed experience that you encountered during your recent stay. We will share your concerns with our bell staff and our front desk managers. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
4 out of 5
by A verified traveler from Rimouski

Très beau séjour à Washington!

Posted Oct 11, 2016
Location: Tout simplement près de tout. Nous recommandons de visiter la ville à pied.
Très propre, personnel courtois. Hôtel bien situé et le buffet déjeuner est très bon.
Comment from Hotel Management
Oct 13, 2016 by Hotel Staff, Hotel Management
Je vous remercie pour votre commentaire sur notre hôtel et vos gentils commentaires sur notre personnel. Nous sommes heureux d’entendre que vous avez apprécié votre séjour avec nous. Nous espérons que vous nous visiterez encore une fois.