Ratings based on 1,416 Verified Reviews

4.0 out of 5
82% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

A Family Affair

Posted Jun 8, 2017
Pros: I was able to access the highways easily . I enjoyed the friendly environment provided by the staff .
Cons: The room was a little colder than I would have preferred.
Location: Great location I was able to most of my destinations
The location of the hotel is ideal .Took only 20 minutes from the rental car pick-up to the hotel . The staff was on their " A Game ".
Comment from Hotel Management
Jun 9, 2017 by ASapper, Hotel Management
Thank you for your wonderful comments about the Holiday Inn Greenbelt. We are so glad that you enjoyed your stay and that our location fit your needs. Thank you for being our guest and letting us know about your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Great place to stay.

Posted Jun 7, 2017
From the time we walked in, to the time we checked out, we were always welcomed into the lobby with a smile and friendly greeting. The bed was comfortable. The room was clean. The furniture was comfortable although it could use a little touch up and the rooms are showing their age, but then again, so am I, so I won't be too picky. If we needed anything, all we had to do was ask. We will definitely stay there for our next visit to the area.
Comment from Hotel Management
Jun 7, 2017 by ASapper, Hotel Management
Thank you for your wonderful comments about the Holiday Inn Greenbelt. We are so happy that you enjoyed your stay and we cannot wait to welcome you back again.
2 out of 5
by A verified traveler

Good location but needs an overhaul

Posted May 25, 2017
The staff was very nice. But the hotel smelled bad and needs renovation.
Comment from Hotel Management
Jun 5, 2017 by ASapper, Hotel Management
Thank you for your comments. We are very sorry that we let you down in any way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and frie

Posted May 16, 2017
Staff made us feel at home very nice and clean hotel
Comment from Hotel Management
May 18, 2017 by ASapper, Hotel Management
Thank you for your wonderful comments about the Holiday Inn Greenbelt. We are so glad that you enjoyed your stay with us. Thank you for being our guest and we hope that we can welcome you back again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philly

Great hotel! Offers a lot!

Posted May 11, 2017
Pros: It offers everything.
Cons: Walk from parking lot area to lobby is a bit long.
Location: Close to highways, didn't do much but work while there so I stayed in hotel, mostly, since it offers a lot.
Friendly, courteous staff from front desk, to housekeeping to bartender and servers in restaurant. Very clean and well kept establishment. Restaurant is really good, compared to other restaurants in hotels I've stayed at. Good food and service.
Comment from Hotel Management
May 11, 2017 by ASapper, Hotel Management
Thank you for your review of the Holiday Inn Greenbelt. We are so glad that you enjoyed your stay with us.
1 out of 5
by A verified traveler

staff was Useless

Posted May 9, 2017
Pros: Nothing
Made a reservation for a two night stay. ( Monday and Tuesday) When I check in the front desk tells me they only have a reservation for one night. I reply ok please add a night for us. I was told that he hotel was booked solid on a Tuesday and there was nothing they could do. I grew up in Greenbelt MD and this hotel is in the back of an office park and not one car was in the parking lot. There is no way this hotel was fully booked on a tuesday in May. Their lack of service lost them my business. I went down the street and stayed at a much nicer hotel.
Comment from Hotel Management
May 11, 2017 by ASapper, Hotel Management
Thank you for your comments. We are very sorry that we disappointed you. T.hank you for giving us a try
1 out of 5
by A verified traveler

Don't Stay

Posted Apr 21, 2017
Pros: Nothing
Cons: Everything
Worst check in experience I ever had. Disgusting room. The room cleaners were all chatting in a room instead of doing their job.
Comment from Hotel Management
Apr 24, 2017 by ASapper, Hotel Management
Thank you for your review. We are so sorry that you were disappointed and that there were employees chatting outside your room. We have addressed this with our Housekeeping team. Thank you for being our guest and for bringing this to our attention.
3 out of 5
Recommended
for Everyone
by A verified traveler from cincy

Ok

Posted Apr 20, 2017
Ok hotel. Comfortable beds. Most competitors include breakfast this hotel does not.
Comment from Hotel Management
Apr 22, 2017 by ASapper, Hotel Management
Thank you for your comments. We are sorry that breakfast was not included with your stay. Thank you for being our guest and for letting us know about your concerns.
4 out of 5
Recommended
for Families
by A verified traveler

Good hotel for family of 4 visiting Washington DC

Posted Apr 7, 2017
Pros: Within driving distance to Metro station.
Cons: The shower stall was old and stained, although the water pressure was fantastic.
Great hotel for the price. The Greenbelt Metro station is approximately 5 minutes away via car with plenty of parking spaces. Hotel offers a shuttle as well, which we used once without any issue. Gas station, CVS, grocery store, and fast food chains are very close. Hotel was perfect for what we needed.
Comment from Hotel Management
Apr 9, 2017 by ASapper, Hotel Management
Thank you for your comments. We are so glad that our location was ideal for your travels. We hope that if you are back in the area that you we can welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Everett, WA

First trip to the DC area

Posted Mar 19, 2017
Pros: Location, clean room
Cons: Faster service after a the toilet clogged.
Location: The hotel was minutes away from the end of the green and orange subway lines which was a good location for us. They had a shuttle service to the orang
The hotel was minutes away from the end of the green and orange subway lines which was a good location for us. They had a shuttle service to the orange subway terminal but we opted to drive. The room was nice and the staff was helpful.
Comment from Hotel Management
Mar 23, 2017 by ASapper, Hotel Management
Dear Roy64 We are so glad that you enjoyed being our guest at the Holiday Inn Greenbelt. We hope that we can welcome you back again very soon.