Ratings based on 789 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from philadelphia pa

Clean hotel

Posted Aug 26, 2016
Pros: Location
Location: Lots of restaurants and shopping areas.
I am very pleased with the location. Shops everywhere and close to major highway. Traveled in May 2016. I just booked another trip to the same hotel .
5 out of 5
by A verified traveler

Posted Aug 2, 2016
Spacious hotel that is well taken care of - friendly staff, great little neighborhood with cool stores and foods!
Comment from Hotel Management
Aug 25, 2016 by Pam Domingo, Hotel Management
We appreciate your feedback. Thank you for choosing us!
5 out of 5
by A verified traveler

Great spot away from the busy city.

Posted Jul 17, 2016
Great hotel close to shops and restaurants The breakfast surpassed my expectations. It had hot food and quite a few different choices. It's our new place to stay in DC.
Comment from Hotel Management
Jul 26, 2016 by Pam Domingo, Hotel Management
Thank you for your positive feedback! I am glad to hear that we surpassed your breakfast expectations. We hope to see you again when travel brings you back to DC.
5 out of 5
by Patricia from Trumbull, CT

We just love this place!

Posted May 18, 2016 on Hotels
This was our second stay and the accomodations were as wonderful as the first time. I love everything about this hotel. The employees are so friendly and warm. The free breakfast cannot be beat. Free parking and wi-fi is wonderful. We will be back!!
Comment from Hotel Management
Jun 6, 2016 by Pam Domingo, Hotel Management
Thank you for your positive review! We are glad to hear that you 'loved' your stay and our hotel. We are all looking forward to warmly welcoming you back!
5 out of 5
by Lisa from Washington, DC

Comfortable, clean, good location.

Posted May 12, 2016 on Hotels
Second stay. Very comfortable hotel. Good location. Bathroom was a little small and the shower door was installed incorrectly so it leaked a lot.
Comment from Hotel Management
May 18, 2016 by Pam Domingo, Hotel Management
Thank you for staying with us again! We are so delighted that you enjoyed your stay. I have passed on your comment regarding the shower door and it will be addressed. Hope to see you again soon!
1 out of 5
by Leah from Ft. Bragg, NC

Unimpressed

Posted May 10, 2016 on Hotels
The order of events occurred as follows: Night 1- we settled into our room around 5 pm and shortly after I realized that I could easily hear our next door neighbors and make out every word of their conversation. Later on that night as we tried to sleep we heard yelling across the hall. It was only annoying at first but as the clock neared 11 pm and we tried to sleep it wasn't as tolerable. Even after my wife and I both wore earplugs, we could both hear drunken shouts from across the hall. We called the front desk and shortly after heard someone asking what seemed to be a bunch of teenagers to quiet down. They did for awhile, but by 1 am we ended up needed to call again. This time they brought security with them and had the group of what seemed to be about 15 people escorted out. Kudos to the establishment for that and the customer service however... On the morning of day two I noticed some stains on the sheets and asked for them to be changed. Housekeeping didn't reach our room until 24 hours after this, and even after asking them to change the sheets multiple time prior to their arrival, they didn't. Unfortunately I don't have many positive things to say about my experience here. The beds were uncomfortable and although the free breakfast looks great, it tastes as if I'd rather just take a loss and buy some elsewhere. We won't be returning.
Comment from Hotel Management
Jun 13, 2016 by Pam Domingo, Hotel Management
Thank you for your feedback! I apologize that your stay was less than satisfying and was unimpressed with our facility. It is always our goal to provide an exceptional stay for all our guests. We will use your comments as a training tool and your issues will be addressed. We hope that you give us another chance and see you again in the future. Once again, thank you for your feedback.
5 out of 5
by Falak from Virginia

This is a very good hotel to stay.

Posted May 9, 2016 on Hotels
target is right i front of you.
Comment from Hotel Management
May 17, 2016 by Pam Domingo, Hotel Management
Thanks for the high rating. We're glad that you enjoyed your stay.
5 out of 5
by A verified traveler

Great place and value

Posted May 7, 2016 on Hotels
Quiet comfortable and good food
Comment from Hotel Management
May 17, 2016 by Pam Domingo, Hotel Management
We appreciate your business! thank you for the positive feedback.
5 out of 5
by Victor Gomez

muy bueno

Posted May 5, 2016 on Hotels
increible el hotel es de lo mejor me gusta todo de los Hyatt House
Comment from Hotel Management
May 12, 2016 by Pam Domingo, Hotel Management
Gracias por hospedarse con nosostros y esperamos verlo muy pronto
5 out of 5
by A verified traveler

Good value

Posted May 3, 2016 on Hotels
Great location. Comfortable, spacious room. Friendly staff.
Comment from Hotel Management
May 11, 2016 by Pam Domingo, Hotel Management
Thank you for choosing us!