Be ready for extra charges at every turn!
Posted Feb 3, 2017
The hotel is in a great location and certainly offers everything you need. However, EVERYTHING comes at an additional price, and no price is as it seems! For example, when I arrived at the hotel, the parking was advertised as $44 a night. I was later charged $56 a night. Expedia charges you a lower price but then the hotel charged me a $21 per day "destination fee" in addition to the price I had already paid on Expedia. Moreover, I checked out a day early, and the hotel charged me an extra night of hotel parking and their "destination fee". I was on the phone with them for an hour, explaining how there was an extra $80 charge to my credit card (I knew the charge was wrong because they charged my card a day later). They did not believe me at first, and I had to call several times for them to resolve the issue. I found the lack of respect for transparency in pricing absolutely unethical.
Comment from Hotel Management
Feb 10, 2017 by Dragan Andrejic, Hotel Management
I see from your review that your experience was far the best one. Please reach out to me so I can do my best and try to change your impressions of our hotel.