Delivers the style you expect from a Hotel Monaco - very chic and cool. Nice happy hour reception in the lobby, nice staff, But also just some odd things that I chalk up to design and property owner decisions and policies: we paid for a suite and really only got a slightly larger than normal room… and were told we’d need to contact Expedia about it. (On a day when 700 flights are canceled, I don’t need to gum up Expedia’s customer service with another call - and the room was fine enough - no need to create a lot of drama - so I didn’t bother - but I don’t recommend paying for the suite,) Old building, so there are very few easy to access wall outlets; the only place to charge a phone was in a table outlet that didn’t seem to work well. Bar in the restaurant isn’t very big, happy hour was only served at the bar so if you couldn’t squeeze in you were out of luck (while there were lots of empty tables around - why not let those be ok for happy hour at least until 6 or so, when dinner starts?) And when we tried the bar later, it was awkward again - one closed early (we finally got a seat only to he told, “we’re closed…. ) pushing everyone to the other - where there was no space. All of that said: the staff are incredibly nice and they do their best to make you feel welcome - the hotel just has some weird design features and policies that keep it off-balance. Rooms are quiet, which is impressive given the location by the arena, location is convenient.