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Mandarin Oriental, Washington D.C.

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Indoor pool
Indoor pool
Indoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Overview of Mandarin Oriental, Washington D.C.

Mandarin Oriental, Washington D.C.

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationNational Mall6 min walk
  • Popular LocationWashington Monument14 min walk
  • Popular LocationSmithsonian National Air and Space Museum15 min walk
  • AirportWashington, DC (DCA-Ronald Reagan Washington National)10 min drive

Choose dates to view prices

About this area

Washington

Mandarin Oriental, Washington D.C. is located on the waterfront and in a walkable area with good shopping. Smithsonian National Air and Space Museum and National Museum of African American History and Culture are cultural highlights, and some of the area's notable landmarks include Washington Monument and Jefferson Memorial. Traveling with kids? Don't miss National Museum of Natural History and Smithsonian Institution. Spend some time exploring the area's activities, including segway rentals/tours and golfing. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • National Mall - 6 min walk
  • International Spy Museum - 7 min walk
  • United States Holocaust Memorial Museum - 9 min walk
  • Washington Monument - 14 min walk
  • Smithsonian National Air and Space Museum - 15 min walk

Getting around

  • Smithsonian Station - 7 min walk
  • Washington Union Station - 9 min drive
  • Ronald Reagan National Airport (DCA) - 10 min drive

Restaurants

  • Pearl Street Warehouse — 12 min walk
  • Vie De France — 13 min walk
  • Atrium Cafe — 14 min walk
  • Sweet Home Cafe — 16 min walk
  • Pavilion Café — 16 min walk

About this property

Mandarin Oriental, Washington D.C.

Family-friendly Washington hotel in Southwest, walk to National Mall
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 373 soundproofed rooms feature free wired Internet and pillowtop beds. Smart TVs with digital channels and DVD players provide a bit of entertainment, and guests will also find comforts like Egyptian cotton sheets and pillow menus.
Mandarin Oriental, Washington D.C. offers 373 accommodations with DVD players and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Washington hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2017.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at Mandarin Oriental, Washington DC has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 59.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 28 for adults and USD 42 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Private picnics

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • Japanese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (36000 square feet)
  • Meeting rooms - 16

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Renovated guestrooms - January 2017
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Refrigerator (on request)

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 24 2020 to June 15 2021 (dates subject to change):
  • Meeting facilities
  • Sauna
  • Spa tub
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa
  • Restaurant

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
Dogs welcome
1 per room (up to 25 lbs)
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 28 for adults and USD 42 for children (approximately)
  • Airport shuttle fee: USD 150 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: USD 59.00 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 50 per pet, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

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Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 713 out of 988 reviews
5 - Excellent 72%
Rating 4 - Good. 160 out of 988 reviews
4 - Good 16%
Rating 3 - Okay. 68 out of 988 reviews
3 - Okay 7%
Rating 2 - Poor. 30 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 988 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Very clean . Great staff
Stayed 6 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's pretty convenient to all the sights. Walking distance to the Smithsonian Metro station and to the new District Wharf area. At the moment, and probably temporarily, there was no coffee in the lobby and strictly reduced pool hours. In room coffee was not a great experience. But there's a Starbucks directly across the street. The staff were all very friendly and professional. Building is gorgeous. Rooms were lovely, especially the marble bathroom.
Stayed 2 nights in May 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, the location was Clean and proper I will plan on staying at The facility When available as I travel It was a most enjoyable stay
Stayed 3 nights in May 2021

2/5 Poor

Traveled with family and small children
Liked: Cleanliness, staff & service
Wifi was not free, restaurant was by appointment only but yet the entire city was open for business along with hundreds of people out dinning 5 minutes away in the Wharf District
Stayed 2 nights in May 2021