Ratings based on 509 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Puebla, Mexico.
Excelente calidad y ubicaciónPosted Sep 26, 2015
Pros: La ubicación
Cons: El servicio de concierge: pueden ser un poco más amables.
Location: Washington es una ciudad museo: increibles y totalmente gratis.
Como siempre, el Mandarin ofrece un alto estándar de calidad: habitaciones cómodas, bien mantenidas, camas con sábanas suaves. Limpieza impecable de todo el cuarto y baño. La ubicación del hotel es excelente si vas a visitar los museos del The Mall. Llegas caminando y la estación del metro está a escasos 5 minutos. La comida del desayuno muy buena. El piso ejecutivo muy bien, con comida en cortesía, y sala amplia para ver tv, y una estupenda vista del obelisco. Definitivamente si vas con familia es una excelente opción. Además tiene alberca techada que es un oasis después de un día de recorrer museos.
for Everyoneby A verified traveler
Great hotel in great locationPosted Sep 14, 2015
We had a great experience here with the exception of they shut down the lobby elevators so they could get the Miami Dolphins to their rooms. There were four elevators was it really necessary to use all of them???
for Everyoneby A verified traveler from Albuquerque, NM
Impressive DC HotelPosted Sep 9, 2015
Pros: Beautiful and great location.
Cons: Great as is!
Location: All you want to do is a short walk or quick taxi ride away.
Stay here and you won't have any disappointments. Lynn Jason the concierge was so helpful. We followed her recommendations and were very happy with everything she suggested. Everyone polite and helpful. Great place to stay!
for Everyoneby A verified traveler from St. louis
Lovely hotel, variable hospitalityPosted Sep 7, 2015
Pros: The rooms were comfortable and the spa was amazing. Great food.
Cons: Friendlier staff at high levels, quit nickel and dimeing, don't make me feel like a second class citizen.
Location: Walking distance to Washinton Mall and museums, area filled with offices and few restaurants or other entertainment options nearby. Taxis were cheap.
Some of the staff were less than helpful, while others were quite friendly. When a concierge is not helpful--we asked about wifi and were told it depended on how we booked our visit and to check at the front desk--it does color your view of the stay. Charged $12/day for wifi and $2 to print out a document. I don't think that is consistent with a five star hotel. Paid for an upgrade to a water view that did have a nice view of the river and a very large green highway sign. We did have very good service from the spa staff and dining staff and enjoyed that aspect of our stay.
for Everyoneby A verified traveler from J
Nice hotel, close to the muesums.Posted Sep 5, 2015
I had a great experience. The staff very friendly, helped plan a day in the city. The room was good.
for Everyoneby A verified traveler
Nice hotel. close to the Metro and tourist sights.Posted Aug 29, 2015
Pros: the accommodations were very nice. Service was excellent. The restaurant was lacking in my opinion.
Cons: The restaurant. Either lower the prices or make the food better.
Location: location was good.
The restaurant was lacking. My daughter has true gluten allergies and asked to be accommodated. first meal they brought her was a salad with croutons. BIG MISTAKE! Asked to have a salad without the croutons. Our server brought another salad without the croutons but as my daughter ate down in the salad she found more croutons. My guess is the server just removed the croutons and brought back the same salad. Any amount of gluten is too much. My daughter had a reaction later that day. We gave them a second chance for breakfast and were very specific about the allergy. The food probably had no gluten contamination and no reaction but was not very good. I do not have allergies and both of my meals were OK but not wonderful. Very pricey. $8 for a cup of coffee. WOW.
for Everyoneby A verified traveler from new jersey
Nice hotel close to the national mallPosted Aug 23, 2015
This hotel was very nice. The staff was friendly and very helpful. Only two blocks from the Washington monument. They have taxi service right outside the door if you need it . The rooms was very clean. You do have to valet park your car. The only thing is the pool is small. Had a great time and would stay they again.
for Everyoneby A verified traveler from Hampshire
Close to major attractions, smithsonian etc.Posted Aug 19, 2015
All excellent, top quality hotel as you would expect. Location is walkable to most major museums and arguably a walk to White House and Capitol Hill. Facilities at hotel top notch.
by A verified traveler from Philadelphia
3 star hotel for the price of a 5 star.Posted Aug 15, 2015
Beware of the extra charges. Parking $44 per night. WiFi $15 per day. Room is ok but not comfortable. Nice view of train tracks. No complimentary breakfast. TV was old and didn't work. Just overpriced for what it is. Next time I'll stay in Alexandria and take the metro to DC.
for Everyoneby A verified traveler from Boston/Fort Lauderdale
Near Perfect (nobody is Perfect).Posted Aug 10, 2015
Pros: See summary comments.
Cons: It's all good.
Location: We loved the location (some don't) for proximity to Metro, DCA and walk to top sights as well as the cul de sac street with CVS and Starbucks also inc
World travelers stayed 3 nights in this hotel and came away with thinking it deserves the highest rating in all regards. Most notable breakfast (Muze), staff and Spa (awesome facility with steam, sauna, cooling pool, showers swim pool, and exercise equipment).