Front of property

Reviews of Salamander Washington DC

5 out of 5
Salamander Washington DC
1330 Maryland Ave, SW, Washington, DC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 756 out of 1003 reviews" "
Rating 8 - Good. 133 out of 1003 reviews" "
Rating 6 - Okay. 67 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 16 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tamika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, the staff super amazing felt like i was back in The Bahamas.....rooms was clean, property is beautiful. Because of the renovations pool amd spa was closed. But we still enjoyed our stay.
Stayed 3 nights in Apr 2024
Response from SDC on Apr 18, 2024
Dear Tamika,Your glowing review means the world to us, and we’re thrilled to have provided you with a memorable DC adventure. From our friendly and dedicated service professionals to our world-class accommodations, you can always expect a truly exceptional experience when you make us your home away from home. It would be a joy to welcome you for another unforgettable stay upon the completion of our enhancement project, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Yeilys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decorations and cleanness.
Stayed 3 nights in Apr 2024
Response from SDC on Apr 16, 2024
Dear Yeilys,Thank you for sharing such a glowing review! It was a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled to have shared a world-class stay with you. From our spotless accommodations to our welcoming atmosphere, you can always expect a memorable stay when you join us for a DC adventure. We eagerly await another opportunity to fully exceed your expectations and hope you’ll join us again in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Tejesh Srinivasa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, walking distance to the National mall and the wharf. They even have regular shuttle service to those areas.
Stayed 6 nights in Apr 2024
Response from SDC on Apr 16, 2024
Dear Tejesh,Your perfect review has us smiling from ear to ear, and we can’t thank you enough for sharing. Our location is certainly one of our many highlights, and we’re delighted you were able to experience the best of DC just a short distance from our front doors. The Mall and Wharf are just the beginning! We’re thrilled you were able to take advantage of our complimentary Gem car, and with all there is to see and do nearby, we encourage you to join us for another unforgettable adventure in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from SDC on Apr 16, 2024
Dear David,Thank you for sharing such a high rating! It was a pleasure to be your DC home, and we’re thrilled you were able to experience all we have to offer. From our stunning location to our friendly service professionals, you can always expect a memorable stay whenever you make us your home away from home. We eagerly await another opportunity to fully exceed your expectations and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

ARTEM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great service
Stayed 3 nights in Apr 2024
Response from SDC on Apr 15, 2024
Dear Artem,Greetings from the heart of DC! We’re thrilled to have shared an exceptional stay with you, and we can’t thank you enough for sharing your review. You can always expect a warm and luxurious atmosphere from the moment you walk through our front doors, and we look forward to being your home away from home for years to come. We eagerly await another opportunity to exceed your expectations once again and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

2/10 Terrible

Arthur

Business traveler
Disliked: Cleanliness, property conditions & facilities
I booked a one bedroom balcony suite. The room stank of smoke and was filthy. I didn’t even bother complaining or checking out — booked a room at the Intercontinental at the Wharf and jumped in an Uber. This place has gone very far downhill since Salamander took over the old Mandarin Oriental property. Stay far away.
Stayed 1 night in Apr 2024
Response from SDC on Apr 16, 2024
Dear Arthur,We appreciate your feedback and thank you for sharing. We take great pride in going above and beyond for our guests, and we’re disappointed to have fallen short of your expectations in this instance. We encourage you to reach out directly for any assistance we can offer in helping you return for a more typical experience in the months ahead. It would be a joy to share our full range of world-class lodging offerings and enhancements, and we eagerly await another opportunity to regain your trust in the Salamander brand. We wish you all the best and hope to hear from you in the days ahead.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Gabriel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024
Response from SDC on Apr 15, 2024
Dear Gabriel,Your perfect review has us smiling from ear to ear, and we’re delighted to learn of your memorable Salamander stay. From our friendly service professionals to our world-class accommodations, we take immense pleasure in exceeding the expectations of our guests. We look forward to being your DC home once again in the months ahead, and we eagerly await another opportunity to impress. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Robert

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay, while under construction- they made every effort to make our stay extremely comfortable.
Stayed 2 nights in Apr 2024
Response from SDC on Apr 15, 2024
Greetings Robert,Thank you for sharing such a glowing review! It was a joy to share all we have to offer with you, and we’ll be sure to pass your kind words along to our dedicated service professionals. It would be a joy to welcome you to the heart of DC once again upon the completion of our enhancement project, and we invite you to return for another memorable adventure. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

4/10 Poor

Christine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I thought Salamander Washington DC is a high standard hotel, and I am shocked there is no in-room coffee or tea service. Although there is coffee and tea service in the lobby from 7am-9am, often the coffee and cream ran out. I am very disappointed with my visit. the room wasn't ready when we arrived at 3:30pm thus we was told someone will call me when the room is ready. We went to lounge for quick lunch and till 4:15pm since we done with food, and no one had called us thus I went to front desk to enquire about our room. The reception then said, " oh it is ready didn't anyone call you or email you?" I said no, then she said, " maybe it went to voice mail or junk mail" and I checked, there is nothing. I am disappointed on how inefficient the check in and lack of logistic arrangement the front desk has given us. However the hotel location and corner room is the best for Cherry Blossom viewing.
Stayed 3 nights in Mar 2024
Response from SDC on Apr 12, 2024
Dear Christine,We appreciate your feedback and thank you for sharing. While we’re thrilled to learn that our location at the heart of DC was perfect for viewing the cherry blossom bloom, we’re disappointed to learn that we fell short of our usual standards in other ways. We are always delighted to offer coffee and tea in our lobby from 6:30-10:00 am, but your comments on our in-room coffee and tea will be addressed in the months ahead (coffee machines will be installed shortly!). We can’t apologize enough for the miscommunication you experienced regarding your accommodations, and we encourage you to reach out directly for any assistance we can provide in helping you return for a true Salamander stay more in line with your expectations. We eagerly await another opportunity to impress and wish you all the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time during our stay. The hotel is beautiful, the staff were helpful. Perfect location. Room was nice and bed comfortable. However, there’s no coffee or tea in the room. I needed one late at night, woke up with a stomachache and needed some tea. Couldn’t make tea…room service is too much at 3 in the morning! Wasn’t able to use the tub/ jacuzzi, looks clean but there was some hair so wasn’t sure. Overall we had a lovely stay. Hotel was beautiful, perfect view and location!
Stayed 1 night in Mar 2024
Response from SDC on Apr 10, 2024
Greetings Carmela,Your glowing review means the world to us, and we’re delighted to have shared a memorable stay with you. Our location at the heart of DC is certainly one of our many highlights, and our world-class accommodations are designed with the discerning guest in mind. Your added feedback on in-room coffee is welcomed, and we look forward to addressing your concerns in the months ahead. We invite you to return for a visit that truly checks all the boxes in the months ahead, and we eagerly await another opportunity to welcome you to all DC has to offer. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. If I could give it more than excellence for the staff, I would they were great.
Stayed 2 nights in Mar 2024
Response from SDC on Apr 10, 2024
Dear Catherine,Your kind words and high rating have us smiling from ear to ear, and we’re delighted to learn of your exceptional stay. Our dedicated service professionals take great pride in going above and beyond for our guests, and we’re thrilled to have shared all we have to offer with you. From our perfect location at the heart of DC to our welcoming atmosphere, there is never a shortage of memories to be made when you make us your home away from home. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Aiyanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities. Will always stay there when in DC!
Stayed 3 nights in Mar 2024
Response from SDC on Apr 8, 2024
Dear Aiyanna,Your perfect rating and glowing review mean the world to us, and we can’t thank you enough for sharing. We couldn’t agree more with your assessment of our convenient location at the heart of DC, and we’re thrilled you were able to take advantage of the world-class amenities we provide. You can always expect an unforgettable stay when you make us your home away from home, and we encourage you to hurry back for another exceptional experience soon. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant onsite very priced and slow services
Stayed 1 night in Mar 2024
Response from SDC on Apr 8, 2024
Dear Camila,Thank you for sharing such a high rating. It was a joy to be your DC home, and we’re delighted you were able to take advantage of the approachable for of luxury we provide. Your added comments on our culinary pricing and hospitality are welcomed, and we hope to welcome you for a more typical Salamander experience in the months ahead. It would be a joy to truly exceed your expectations, and we eagerly await another opportunity to impress. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from SDC on Apr 8, 2024
Greetings Stephanie,Your perfect rating has us smiling from ear to ear, and we’re delighted to have been your home away from home. You can always expect a memorable stay when you join us at the heart of DC, and we look forward to sharing our friendly atmosphere and world-class accommodations with you once again in the months ahead. We eagerly await another opportunity to exceed your expectations and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Brittney

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from SDC on Apr 11, 2024
Dear Brittney,Thank you for sharing your review. We aim to share an exceptional experience with our guests, and it seems as if we fell short of our usually world-class standards in this instance. We invite you to reach out directly for any assistance we can provide in helping you return for a more typical Salamander stay in the months ahead. It would be a joy to demonstrate our commitment to the guest experience, and we hope to share an improved visit with you soon. Until then.Warm regards,Manuel Martinez, Managing Director

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service
I expect the hotel to return to its former glory after its renovations are completed. Until then, it is rough. The temporary fitness room was especially disappointing.
Stayed 6 nights in Mar 2024
Response from SDC on Apr 5, 2024
Dear James,Thank you for sharing such valuable insight. While we appreciate your continued patronage, we’re disappointed to have fallen short of your expectations in this instance. We take great pride in creating a memorable experience at the heart of DC for our guests, and we invite you to make us your DC home once again soon upon the completion of our enhancement project. We eagerly await an opportunity to share a more typical Salamander experience with you, and we hope to go above and beyond for you soon. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Steven

Traveled with family
Everything was clean and up to date. Staff was super friendly and helpful
Stayed 3 nights in Apr 2024
Response from SDC on Apr 5, 2024
Dear Steven,Your kind words have us smiling from ear to ear, and we’re thrilled to learn of your exceptional stay. From our friendly service professionals to our world-class accommodations, you can always expect a memorable stay when you make us your DC home. We look forward to being your home away from home for years to come and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under going renovations so there were areas we couldn’t go but the stay was still nice. I would love an opportunity to go back once the work is finished.
Stayed 2 nights in Apr 2024
Response from SDC on Apr 4, 2024
Dear Paula,Greetings from DC! It was a pleasure to welcome you to the Salamander’s approachable form of luxury, and we thank you for taking the time to share. We appreciate your patience with our ongoing enhancement project, and it would be a joy to share a true Salamander stay with you upon its completion in the coming months. Your promise of a return means the world to us, and we look forward to sharing our full range of world-class amenities with you. We wish you all the best and eagerly await an opportunity to exceed your every expectation. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and the accommodations excellent. We will come back once the renovations are done
Stayed 4 nights in Mar 2024
Response from SDC on Apr 4, 2024
Greetings Robert,Your glowing review and perfect rating have us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. We take great pride in going above and beyond for our guests, and our dedicated service professionals will be delighted by your kind words. Our world-class accommodations are designed with the guest’s every need in mind, and we can’t wait to share another unforgettable DC experience with you upon the completion of our enhancement project. We wish you all the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SDC on Apr 4, 2024
Dear Bruce,Thank you for sharing your perfect review! From our friendly atmosphere to our world-class accommodations, you can always expect a memorable stay whenever you join us at the heart of DC. It would be a joy to be your home away from home for years to come, and we hope to share another exceptional stay with you in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Julie Charlotte

Liked: Cleanliness, staff & service
Disliked: Amenities
Construction noise within the hotel was the downside in the morning.
Stayed 3 nights in Mar 2024
Response from SDC on Apr 2, 2024
Dear Julie,We welcome your feedback and thank you for sharing. It was a joy to welcome you to all we have to offer at the heart of DC, and it was a pleasure to share a successful stay with you. We appreciate your patience with our ongoing enhancement project, and we apologize for the outside noise that seeped in and disrupted your stay. We invite you to join us for a true Salamander stay upon the completion of our enhancements, and we look forward to truly exceeding your expectations when you return. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Yiran

Great location!
Stayed 4 nights in Mar 2024
Response from SDC on Apr 8, 2024
Dear Yiran,Greetings from the heart of DC! We couldn’t agree more with your assessment of our perfect location, and we thank you for taking the time to share. With all DC has to offer just a short distance away, we encourage you to join us once again for an adventure in the coming months. We look forward to your return and eagerly await an opportunity to share another exceptional Salamander stay with you. Until next time!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Pooja

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from SDC on Apr 2, 2024
Dear Pooja,Thank you for sharing your review. We take great pride in going above and beyond for our guests, and we apologize for falling short of our typical standards in this instance. It would be a joy to share a more typical Salamander experience with you, and we encourage you to reach out directly for any assistance we can provide in helping you return for a memorable adventure at the heart of DC. We eagerly await another opportunity to truly impress, and we wish you all the best until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Rosalie M

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay here again
Stayed 3 nights in Mar 2024
Response from SDC on Apr 1, 2024
Greetings Rosalie,Your kind words and perfect rating have us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. You can always expect an unforgettable experience whenever you make us your home away from home, and your promise of a return means the world to us. We look forward to exceeding your expectations at the heart of DC soon, and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from SDC on Apr 1, 2024
Dear Sanjeev,Greetings from DC! It was a joy to welcome you to all we have to offer, and we can’t thank you enough for sharing your high rating. We take great pride in going above and beyond for our guests, and we encourage you to join us for a truly exceptional stay in the months ahead. From our world-class accommodations to our convenient DC location, there are always more memories to be made. Until next time!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Melba

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to the Monuments and historic places!
Stayed 2 nights in Mar 2024
Response from SDC on Mar 29, 2024
Dear Melba,Thank you for sharing such a glowing review! Our location is certainly one of our many highlights, and we’re thrilled you were able to experience the best of DC. With many landmarks and museums just a short distance away, it would be a joy to be your DC home for years to come. We eagerly await your return and look forward to truly exceeding your expectations once again soon. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Lisha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. My only complaint was no snack, medication or toiletries available for purchase at hotel.
Stayed 3 nights in Mar 2024
Response from SDC on Mar 27, 2024
Dear Lisha,Greetings from the heart of DC! We’re thrilled to learn of your exceptional experience, and we can’t thank you enough for taking the time to share. We strive to create a warm and welcoming environment that keeps our guests coming back again and again, and we’re delighted you were able to experience our approachable form of luxury. Your added comment on providing items for purchase is welcomed, and we encourage you to reach out to our team for anything you may need during your next Salamander stay. We wish you nothing but the best and eagerly await your return!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My room was overpriced for what it was in my opinion. It was very average. The hotel is undergoing significant renovations so there is a lot of public space that isn’t open yet. The best aspects of the hotel were the views of the Wharf as well as the proximity to the Wharf. The staff was generally quite good also. Hopefully this hotel will eventually be upgraded physically to match its prices. Right now it isn’t at the level of their Salamander Hotel in Middleburg.
Stayed 1 night in Mar 2024
Response from SDC on Mar 27, 2024
Greetings Jeff,We welcome your valuable insights and thank you for taking the time to share. We take great pride in going above and beyond our guests, and while our team will be delighted by your kind words, we’re disappointed that your time with us fell short of your expectations. We appreciate your patience with our ongoing enhancement project, and we encourage you to join us once again upon its completion. It would be a joy to share a true Salamander stay with you, and with all DC has to offer just steps away, we eagerly await another opportunity to impress. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There for cherry blossom. Like the pathway at back of hotel that goes down rail track down to tidal basin walk path. Need to pay attention where you get off, so you can get back up, especially at night. It is just a little turn entrance. Wished there are coffee makers in the room. Hotel is too high-end to have those things?
Stayed 3 nights in Mar 2024
Response from Nadya on Mar 25, 2024
Good evening Mr. Frank,Thank you for staying with us for the cherry blossom season!Our apologized for the inconvenience caused to you. Allow us to inform you that our hotel is still under enhancement project, therefore the coffee machine is not placed in the room. We always have coffee and tea complimentary at the lobby by 5AM to 10AM, besides that we offered room service is available 24/7. Hopefully we will welcome you back to Salamander DC.

10/10 Excellent

Chenyin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay. But the valet parking is expensive out of our expectations
Stayed 1 night in Mar 2024
Response from SDC on Mar 25, 2024
Dear Chenyin,Thank you for sharing your perfect rating! It was a joy to welcome you to all we have to offer at the heart of DC, and we’re thrilled you were able to take advantage of the approachable luxury we provide. Your added comment on our published parking rates is welcomed, and we invite you to make us your home away from home once again in the months ahead. We eagerly await another opportunity to impress and wish you nothing but the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Chong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to tidal basin so we just walked there just like 9 minutes walk. It was pretty awesome. Safe since there were a lot of people walked there too.
Stayed 3 nights in Mar 2024
Response from Nadya on Mar 25, 2024
Dear Mr/Mrs. Chong, Thank you very much for choosing our hotel for your little get away in the cherry blossoms season!It is indeed a pretty safe to walk around the Southwest DC, you can also walk to the District Wharf area for about 10 minutes and can find 20 restaurants with different cuisine with the exquisite marina view.We are glad that you enjoy the experience and share with us.

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from SDC on Mar 25, 2024
Dear Andrew,Thank you for taking the time to share your review. We deeply regret your disappointed stay, and we can’t apologize enough for falling short of our typical expectations. We strive to create an experience that keeps our guests coming back again and again, and we encourage you to reach out for any assistance we can provide in alleviating your concerns. We hope to hear from you in the days ahead, and we promise a visit more in line with your expectations should you make us your DC home once again soon. Until then.Warm regards,Manuel Martinez, Managing Director

8/10 Good

Sarah

Stayed 1 night in Mar 2024
Response from SDC on Apr 10, 2024
Dear Sarah,Thank you for sharing such a high rating! It was a joy to welcome you to the heart of DC, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly team to our luxurious accommodations, you can always expect a memorable stay whenever you make us your home away from home. We encourage you to join us for another memorable adventure in the coming months, and we look forward to truly exceeding your expectations soon. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to the National Mall. It was a spur of the moment decision to experience the Peak Bloom of the Cherry Trees. Choosing this Hotel was a good decision. The hotel was close to the Tidal Basin, staff were very friendly and the accommodation was excellent. Highly recommended.
Stayed 1 night in Mar 2024
Response from SDC on Mar 19, 2024
Dear Rolando,Your kind words and perfect rating have truly brightened our day, and we can’t thank you enough for sharing. Our dedicated service professionals will appreciate your glowing feedback, and we’re thrilled you were able to experience all we offer at the heart of DC. We couldn’t agree more with your assessment of our convenient location, and peak bloom is the perfect time to explore the best of the surrounding area. Your recommendation means the world to us, and we hope to welcome you for another exceptional stay in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and the two beds very comfortable. The bathroom had an excellent shower and a separate large bath.
Stayed 2 nights in Mar 2024
Response from SDC on Mar 18, 2024
Greetings Timothy,Thank you for sharing such a glowing review. Our luxurious accommodations are designed with the guest in mind, and we’re thrilled you were able to take advantage of our world-class amenities. You can always expect comfortable stay whenever you join us at the hear of DC, and we encourage you to join us for another adventure in the months ahead. We look forward to your return and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities
None
Stayed 3 nights in Mar 2024
Response from SDC on Mar 18, 2024
Dear Beth,Greetings from the heart of DC! It was a joy to welcome you to all we have to offer, and we’re thrilled you were able to experience the world-class experience we provide. From our friendly service professionals to our well-appointed accommodations, we strive to provide the kind of experience that keeps our guests coming back again and again. We eagerly await another opportunity to exceed your expectations and look forward to your next adventure!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff!
Stayed 3 nights in Mar 2024
Response from SDC on Mar 15, 2024
Dear Jerry,Your perfect rating and kind words mean the world to us, and we’re thrilled to learn of your exceptional stay. We take great pride in going above and beyond for our guests, and our service professionals will be delighted by your appreciation. You can always expect a memorable visit whenever you join us at the heart of DC, and we encourage you to join us for another unforgettable adventure in the months ahead. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from SDC on Mar 12, 2024
Dear Michael,Your perfect rating means the world to us, and we’re delighted to learn of your exceptional stay. We take great pride in going above and beyond for our guests, and we invite you to make us your home at the heart of DC for years to come. We invite you to join us for another luxurious stay in the months ahead, and we look forward to impressing you once again soon. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, my room was clean, spaciois with a beautiful view of the marina and skyline. It was truly a luxurious experience and I cannot wait to return.
Stayed 2 nights in Feb 2024
Response from SDC on Mar 4, 2024
Dear Darlene,Greetings from the heart of DC! It was a joy to welcome you for a luxurious and comfortable stay, and we can’t thank you enough for sharing such glowing feedback. Our perfect location lends itself well to exploring all DC has to offer just steps away, and our dedicated service professionals will be thrilled by your appreciation for their efforts. It would be a pleasure to be your DC home for years to come, and we look forward to exceeding your expectations once again soon. Until next time!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and customer service was exceptional! Be aware of the parking, only valet is available at $60/day.
Stayed 3 nights in Feb 2024
Response from SDC on Feb 28, 2024
Greetings Damon,Thank you for sharing such a glowing review! It is always a pleasure to welcome guests to the heart of DC, but it is even more satisfying to exceed their expectations. You can always expect a visit filled with genuine hospitality and luxury, and our dedicated service professionals will be delighted by your appreciation. It would be a joy to be your DC home for years to come, and we eagerly await another opportunity to impress you once again. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SDC on Feb 28, 2024
Dear Stephen,Your perfect rating has us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. We take great pride in going above and beyond for our guests, and we’re delighted you were able to take advantage of all we have to offer. It would be a joy to be your home at the heart of DC for years to come, and we eagerly await another opportunity to share an exceptional experience with you. We wish you all the best and hope to see you again soon!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Giselle

Business traveler
Liked: Cleanliness
Spa and restaurants and lobby all under construction. Front desk and spa staff need better customer service training. Would not stay here again.
Stayed 5 nights in Feb 2024
Response from SDC on Feb 27, 2024
Dear Giselle,Thank you for taking the time to share such valuable insights. We appreciate your patience with our ongoing enhancement project, and we can’t apologize enough for falling short of your expectations. We take great pride in going above and beyond for our guests, and we encourage you to reach out directly for any assistance we can provide in helping you return for a visit more in line with your expectations. It would be a joy to demonstrate our commitment to the guest experience, and we look forward to hearing from you in the days ahead. Until then.Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Richard K

Stayed 3 nights in Feb 2024
Response from SDC on Mar 21, 2024
Dear Richard,Your perfect rating means the world to us, and we’re thrilled to learn of your memorable stay. We take great pride in welcoming our guests for a truly exceptional experience at the heart of DC, and we look forward to being your home away from home for years to come. We eagerly await another opportunity to impress and invite you to join us once again in the months ahead!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from SDC on Feb 22, 2024
Dear Ron,Greetings from the heart of DC! Your high rating means the world to us, and we thank you for taking the time to share. From our welcoming environment to our well-appointed accommodations, we take great pride in going above and beyond for our guests. It would be a joy to welcome you for a visit that truly exceeds your expectations in the months ahead, and we eagerly await another opportunity to impress. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Gareth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just returned from a 5 day trip to DC staying at the Salamander. The hotel was wonderful and the staff were excellent, really looking after us and making sure we have everything we needed. There were three of us staying (2 adults 1 child) and the room we had (915) was wonderful, with great views over the Potomac and Regan airport etc. The in room facilities were great, large bathroom with Bath and separate shower and the AC worked a treat. Sadly no kettle in the room, but i think this is normal for USA? There were renovations going on during our stay, which meant the swimming pool was closed, however we didn't experience any noise at all, probably because we were on the top floor. The hotel kindly compensated us for the loss of the pool with extra food and drink credit which was appreciated. Overall I'd recommend this hotel to anyone wanting to visit DC. Especially if you have children. I'd be more than happy to visit again, especially when renovations are complete.
Stayed 5 nights in Feb 2024
Response from SDC on Feb 20, 2024
Dear Gareth,Thank you for sharing such a glowing review! We strive to create a luxurious and welcoming atmosphere, and we’re thrilled you were able to take advantage of our well-appointed accommodations and stunning views. Our dedicated service professionals will appreciate your kind words, and your recommendation means the world to us. It would be a joy to welcome you for another world-class DC adventure upon the completion of our enhancement project, and we look forward to exceeding your expectations once again in the months ahead. Until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Harriett

Stayed 4 nights in Feb 2024
Response from SDC on Mar 21, 2024
Greetings Harriet,Thank you for sharing your exceptional review! It was a joy to welcome you to the heart of DC, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly and dedicated service professionals to our world-class accommodations, you can always expect an unforgettable experience whenever you make us your DC home. It would be a pleasure to welcome you once again in the months ahead, and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SDC on Feb 14, 2024
Dear Mark,Thank you for sharing such an exceptional rating! It was a joy to welcome you to the heart of DC, and we’re delighted to have provided you with a memorable stay. We strive to provide our guests with a luxurious environment in which to enjoy world-class comfort and hospitality, and we invite you make us your DC home for years to come. We look forward to truly exceeding your expectations on another visit soon, and we wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

10/10 Excellent

Ilana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the very friendly staff.
Stayed 3 nights in Feb 2024
Response from SDC on Feb 12, 2024
Dear Ilana,Greetings from DC! Your glowing review means the world to us, and we’re thrilled to have provided you with an exceptional experience. Our team takes great pride in helping our guests feel at home, and we’ll be sure to pass along your appreciation for their efforts. You can always expect a memorable stay from the moment you walk through our front doors, and it would be a joy to be your home away from home for years to come. We look forward to impressing you once again soon and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Well located to National Mall and the Wharf. Very quiet and the beds were comfortable. One of the bed lights was broken.
Stayed 3 nights in Jan 2024
Response from SDC on Feb 1, 2024
Dear Sharon,We appreciate your feedback and thank you for sharing. We couldn’t agree more with your assessment of our perfect location at the heart of DC, and we’re delighted you were able to take advantage of all the surrounding area has to offer. We trust that our team was quickly responsive to any of your needs regarding your accommodations, and we encourage you to join us for a visit that truly exceeds your expectations in the months ahead. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,Manuel Martinez, Managing Director

6/10 Okay

Vicki, Kennett Square

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is under construction, systems down, can’t give keys, sent to a lounge to eat lunch that looked like a conference room, ordered a Niçoise salad that had 4 pieces of tuna, there was No lobby, No experience. Once in room there was no menu for room service or a phone that had labels for ANY kind of service you may need. When I dialed zero, I was told to go to the website for menu! No bathroom supplies but one tube of lotion. Shower bath soap dispenser was empty. Had to get out of shower and grab hand soap. So dissatisfied and unhappy. Oh, let’s not forget that I asked for a water view and half of my view was obstructed by the building. My window was inset. The next room was protruding out and obstructed the view. Room #955. I paid over $600 for one night and expected more from the Salamander. The middleburg, Va property puts this D.C. property to shame.
Stayed 1 night in Jan 2024
Response from SDC on Jan 26, 2024
Dear Vicki,We appreciate your feedback and thank you for sharing. We’re disappointed to learn of your frustrating stay, and we apologize for falling short of your expectations. We take great pride in sharing a world-class experience with our guests, and we deeply regret the miscommunication and lack of quality you encountered during your visit. Your comments on our culinary offerings and the state of your accommodations are noted, and we look forward to addressing your comments in the days ahead to ensure a more satisfying stay for all our guests.We invite you to reach out directly for any assistance we can provide in helping you return for a true Salamander stay. It would be a joy to welcome you upon the completion of our enhancement project, and we hope for another opportunity to exceed your expectations. We thank you once again for sharing your review, and we wish you the best on all your future travels. Warm regards,Manuel Martinez, Managing Director