Ratings based on 631 Verified Reviews

4.4 out of 5
81% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from syracuse

Excellent

Posted Feb 8, 2017
Pros: Staff and spacious rooms.
Cons: Nothing
Location: Nice to take a walk and see the historic sights in DC
From the time you arrive until you check out, treated like royalty. Staff is amazing and hotel accommodations are excellent? Room is spacious and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Great hotel near the National Mall

Posted Feb 7, 2017
Pros: Restaurants, the fitness center, location near the National Mall, superior customer service, the rooms!
Cons: Seats at the lobby bar are always reserved.
Location: Not far from the airport, a couple of blocks from the National Mall and 10 minutes from the Kennedy Center. Right in the middle of DC
The Mandarin Oriental experience in Washington, DC is consistent with their other hotels, from my experience. Excellent location, efficient service, great menus and the rooms are always perfectly ready. Enjoyed it thoroughly. Mandarin Oriental in Miami, Florida was also fantastic.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and very well run. Great staff

Posted Jan 31, 2017
Pros: very nice
Cons: fitness facilities and equipment could use an upgrade
Location: museums, nice view of water
Close enough to walk to the museums but out of the way enough to be away from the city congestion
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Cons: Food could be better
Lovely stay. Very comfortable room and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Room too hot upon arrival and air condition took all day to achieve proper temperature.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic Hotel.

Posted Dec 20, 2016
I love my stay. Really looking forward to the next one.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from New York

convenient luxury

Posted Dec 12, 2016
Pros: comfortable pampering
What you wish first class always was, lovely spaces, amazing food, such pleasant people. Have stayed in DC many times none beat the luxury of the Mandarin. Be certain to say hello to Ahman during happy hour on the concierge floor. Best Vodka martini ever.
4 out of 5
Recommended
for Everyone
by A verified traveler from wynnewood pa

Beautiful hotel surprisingly well located

Posted Nov 27, 2016
Pros: Well located, breakfast in the restaurant was pricey, but since they were overbooked and service was slow, they ended up picking up the tab for brunch
Cons: a bit of quality control in the heating/airconditioning.
Location: Location was surprisingly good. Two blocks to the mall and the smithsonian museums. Very lovely walk.
We thought we were in a strange location until we got out and walked....two blocks to the Mall! It was great. Hotel was lovely and staff accommodating, The room was nice but the thermostat was hard to adjust and became very hot. We had to call maintenance in the middle of the night to come and fix it-no windows could be opened. they did come and fix but the room tended to be hot and uncomfortable.
5 out of 5
by A verified traveler

Posted Nov 15, 2016 on Hotels
The room was beautiful the staff was super friendly and the boys had such an amazing time.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2016 on Hotels