Ratings based on 1,916 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Couples
by A verified traveler

Washington, D.C. Weekend

Posted Feb 21, 2017
Pros: Love the location
Cons: Beds Bathroom amenities could use some help was told there were ear plugs they were missing. I hate when a hotel needs to charge 4.00 for water.
Location: Close to places we wanted to visit
Great check in fun restaurant bar scarey elevator tiny room for three people very uncomfortable bed would of liked a better view wonderful location would probably stay in a different hotel the next time we visit Washington, D.C.
Comment from Hotel Management
Feb 22, 2017 by GM, Hotel Management
I am sorry you weren't fully pleased with your visit. Our guests usually rave about our beds and we realize comfort selection is very personal. We hope you found a hotel more to your liking on your next visit and sorry we were not able to please you. David Hill General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Poland

very well located

Posted Feb 7, 2017
Pros: staff and location
Cons: mattress is too soft
Location: perfect location for tourists walking distance
very friendly staff, walking distance to all tourist atrractions
Comment from Hotel Management
Feb 8, 2017 by GM, Hotel Management
We are pleased you enjoyed your visit. I am sorry you were not completely pleased with our bedding selection. Many guests comment on our beds as among the best they have experienced and we realize that bedding preferences are very personal. Thank you again for your business. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2017
Wonderful experience. The perfect location steps from the train and walking distance to all the sights
Comment from Hotel Management
Feb 1, 2017 by GM, Hotel Management
So glad you found our location ideal. Thank you for your visit. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel

Posted Jan 23, 2017
Wonderful stay at the Phoenix hotel when we went to the Trump Inauguration
Comment from Hotel Management
Feb 1, 2017 by GM, Hotel Management
Thank you for your visit. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Union Station

Posted Jan 23, 2017
Very close to Union Station and Capital. Very comfortable.
Comment from Hotel Management
Feb 1, 2017 by GM, Hotel Management
Thank you for your visit. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2017
Great overnight stay. Beds extremely comfortable! Walking distance to the capital and Supreme Court.
Comment from Hotel Management
Jan 23, 2017 by GM, Hotel Management
Thank you for your visit. We agree we do have the best beds in town. David Hill General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from OH

Nice hotel with great location!

Posted Jan 10, 2017
Great room, Dubliner restaurant attached... nice bar and great food with live music. No internet after talking with support for 35 min... never able to use :(
Comment from Hotel Management
Jan 12, 2017 by GM, Hotel Management
Thank you for your visit and we are sorry you were impacted by the failure of our Internet system on the evening you stayed with us. We hope to welcome you back in future.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Nice hotel close to all the main attractions!

Posted Jan 7, 2017
Great hotel close to Union Station, The Capitol Building, and much more.
Comment from Hotel Management
Jan 8, 2017 by GM, Hotel Management
Thank you your visit. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from ann arbor michigan

Close to everything

Posted Dec 25, 2016
No complaints. Gorgeous hotel. VIP+ thing was a small container of chocolate covered berries. Nothing to write home about. Walking distance from union station. Cheap uber to everything
Comment from Hotel Management
Dec 29, 2016 by GM, Hotel Management
So glad that you enjoyed your visit and appreciated our welcome gift. Thank you for your business. David Hill General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great comfy hotel near Washington's Union Station.

Posted Dec 21, 2016
Always great, good food. Great location. I highly tecommend the Phoenix!
Comment from Hotel Management
Dec 29, 2016 by GM, Hotel Management
Thank you for your stay with us and for visiting The Dubliner. David Hill General Manager