Posted May 17, 2016
After several hours in the car we were so happy to arrive and drop the bags then head into town until they wouldn't let my daughter use a bathroom as our room was not yet ready! Nor is there a bathroom for the exercise facilities, the breakfast/dining area?? really don't understand, they told me to wait I am a registered guest and go in our room that they offer no other bathroom other than the one in your personal room??? still baffled by that? And the staff response was equally as baffling. The looked at me and responded to me like I was ridiculous to think there would be a bathroom? Breakfast sucked! they offer cinnamon raisin bagels only??? the breakfast staff was super nice! the day we left the woman ran out with a couple yogurts as we were leaving because she knew there was nothing to eat that day, no fruit, yogurt and only cinnamon bagels??? glad to leave and never going back!
Comment from Hotel Management
May 20, 2016 by Alicia Williams , Hotel Management
Your review is very valuable to us, and it allows us to not only meet the needs of each and every guest we serve; but to go beyond expectations. I apologize that your experience was anything less than satisfying.
Your comments and suggestions have been transferred to the management team; please know that your comments and issues will be addressed.