Motel has seen better years
Posted Mar 15, 2017
The Red Roof Inn in College Park was a little more beat up than other reviews indicated. The room was clean and staff were nice, though apparently ineffective. The biggest problem was the other renters, who were extremely loud, mindless, and inconsiderate of any other lodgers. I was woken up at least twice each night at 2, 3 or 4 in the morning by loud revelry, yelling, door slamming, and, in one instance, a car revving its engines for ten minutes outside my window before taking off with squealing tired and roaring engine. Where the hell was the staff to deal with any of this?
Comment from Hotel Management
Mar 17, 2017 by Alicia Williams, Hotel Management
Thank you for taking the time out of your schedule to write a review; regarding your recent stay at our hotel. At the Red Roof Inn, College Park; we value our guests and apologized for diminishing the trust you have given us to provide you with a pleasant and comfortable stay.
We will utilize the information you provided about the condition of the property, and the noise from other guests.
In addition, please know that your comments and issues will be addressed. Hopefully, this will be a small step in regaining your expectation in our hotel. We hope to see you in the future.