Ratings based on 1,632 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, no-hassle stay.

Posted Jul 11, 2017
Pros: Location.
Both check-in and check-out were quick and easy. The room is what you would expect, with no major issues. There is a fridge in the room. There is a parking garage under the building with an elevator that leads directly to the lobby. However, you have to find that elevator to park close to, and this parking garage is kind of a maze for people new to the hotel. I've stayed here before so I just drove straight to a parking space near that elevator. You will not go hungry staying here. In addition to the typical hotel bar area, there is a small snack shop near the hotel elevators with sandwiches and other small snacks. Outside the hotel, the location is right near Chinatown, so it's a short walk to many restaurants. There is also a convenience store nearby in case you need small items. The arena, convention center, and subway stations are short walking distance. There is a movie theater right next to the arena in case you want to catch a new movie. At night, the hotel locks all the doors except the main entrance. So if you left out a back door earlier in the day and come back at night, you have to walk all the way around to the main entrance to get back in.
Comment from Hotel Management
Jul 17, 2017 by D smith, Hotel Management
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel close to the Chinatown

Posted Jul 9, 2017
I didnt like the staff. They have 2 types. Welcome and front desk very gentle; same as valet parking. Any other person really nasty. Not a good place for disable people or any medical urgency.
Comment from Hotel Management
Jul 17, 2017 by D smith, Hotel Management
We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Mateo

No free WiFi

Posted Jul 6, 2017
Giving a 4 star beca0use of lack of free WiFi in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton FL

Great location!

Posted May 31, 2017
Perfect... beautiful hotel. Huge lobby with lots of sitting areas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Great staff and amenities. Made the experience easy and stress free
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

First time in DC

Posted May 3, 2017
Very impressed. Most outstanding service and hospitality by the staff!
Comment from Hotel Management
May 6, 2017 by D Smith, Hotel Management
As a valued member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!
5 out of 5
by Lori

Great overnight stay

Posted Apr 18, 2017 on Hotels
The hotel was welcoming and the staff was extremely helpful and friendly. The room was fresh and bright.
4 out of 5
by BETH

Posted Apr 18, 2017 on Hotels
the Staff in the Sport's Lounge was excellent. Sam was his name and super friendly!
4 out of 5
by Gina

Short stay in DC

Posted Apr 18, 2017 on Hotels
Loved that there were plenty of towels in the restroom but not enough hot water for shower - water drained slowly. I would also recommend providing more cream and sugar for the in room coffee/tea. It should be a comfortable hotel stay not like a minimal serving one would expect on an airplane.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 18, 2017
Great hotel- friendly staff and easy to get to all the places one would want to visit.
Comment from Hotel Management
Apr 18, 2017 by D Smith, Hotel Management
On behalf of Hotel management and staff, thank you for providing feedback about your recent stay. We strive to ensure our guests experience the best visits possible during their travel. Look forward to meeting you during your next stay with us!