Posted Oct 6, 2015 on Hotels
This is one of the worst hotels we have ever stayed, mainly for their service (or, more accurately, lack thereof). The check-in staff were unfriendly, unhelpful and at times, down right rude. We were downgraded to a room because we requested a single bed room instead of two separate beds. We were never given any choice or even an apology for being downgraded. We were made to carry our own belongings from our original room to the new one. The check-in staff even told me to bring over the complementary biscuits. The toilet roll holder was falling off the wall, and the ceiling paint job in the shower looked amateur at best. This was meant to be a special occasion (anniversary), but thanks to the staff, we will not have a very special memory of our night in Georgetown.