Ratings based on 257 Verified Reviews

4.3 out of 5
89% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 13, 2017
Pros: The staff
Cons: Morning breakfast had a good selection however some dishes were not heated throughout. (some cold areas) My grandson was hoping for waffles to make.
The staff was very nice and friendly. Some dried blood on the comforter, clogged bathroom sink and frig frosted up. Pool was very nice and hot tub as well.
Comment from Hotel Management
Jul 26, 2017 by Matt Giehll, Hotel Management
Thank you very much for your feedback. I will share your comments with my team. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel.

Posted Jul 12, 2017
Pros: The staff was friendly. The room was pleasant, the bed was comfortable.
Cons: Cleaning of the kitchenette and the counter tops well.
Location: We only stopped en-route to rest.
I would give 5 stars except for a few things that caught my attention. There was some water on the kitchen table under the coffee maker. I saw it only because I moved the coffee maker to make some space. I expected to see a clean and dry counter space.
Comment from Hotel Management
Jul 26, 2017 by Matt Giehll, Hotel Management
Thank you very much for your feedback. I am glad that your enjoyed your stay at the hotel and that you found that staff friendly. I will share your comments with my team during our next staff meeting. Thank you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from bloomington

Good value

Posted Jul 6, 2017
Everything is expected at the hotel. Easy quick check in and room was great. A good value for the money.
Comment from Hotel Management
Jul 7, 2017 by Matt, Hotel Management
JB, Thank you for your comments. I was happy to read that the check-in process and room was great. I will share your comments with the staff during our next meeting. Thank you again for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2017
Very nice hotel. Nice staff would stay here again
Comment from Hotel Management
Jul 7, 2017 by Matt, Hotel Management
Thank you very much for your feedback. I am happy that you enjoyed the staff while a guest at our hotel. Thank you again for your comments.
5 out of 5
by Kaitlyn

Posted Jun 17, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017
Kaitlyn, Thank you very much for the 5 star rating. We appreciate your feedback. Matt
4 out of 5
by A verified traveler

Pleasant stop

Posted Jun 11, 2017 on Hotels
Pleasant clean quiet. Overall, nice.
Comment from Hotel Management
Jun 14, 2017
Thank you for the great feedback. I will share your comments with my team during our next staff meeting. Thank you again.
4 out of 5
by Edward

Posted Jun 8, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Edward, Thank you very much for the 4 out of 5 review score. We appreciate your feedback. Matt
3 out of 5
by Robin

Road noise

Posted Jun 3, 2017 on Hotels
Hotel is situated right at two major highways and road noise is very bad. When asked for a room away from the road, they could not accommodate because they were full.
Comment from Hotel Management
Jun 14, 2017
Robin, Thank you very much for your feedback. I am sorry that we were not able to relocate your room away of the noise that was disturbing you. I will share your comments with my front desk team to discuss what options they would have in the future if a request like yours was presented to them in a sold out situation. Thank you again
5 out of 5
by Stanley

Posted Jun 1, 2017 on Hotels
Comment from Hotel Management
Jul 7, 2017
Thank you for the five star rating. We appreciate the feedback. Thank you again.
5 out of 5
by A verified traveler

Posted May 12, 2017 on Hotels
Very friendly and helpful staff. Nice breakfast. Clean, comfortable room.
Comment from Hotel Management
May 22, 2017
Thank you very much for your feedback. I am happy that you enjoyed the breakfast at the Hotel. I will pass your comments on to the entire team. Thank you again!