Ratings based on 283 Verified Reviews

3.2 out of 5
64% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from wi

What a joke

Posted Nov 7, 2017
Paid for a double food ended up with a single and no refund. Front desk was rude and almost caused us to go somewhere else. If they wouldn't have charged our card earlier then they were supposed to we would've left for sure. Overall bad experience
Comment from Hotel Management
Nov 17, 2017 by patel, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
1 out of 5
by A verified traveler

Posted Nov 3, 2017
rooms where not clean and noise and night got woke up in the middle of the night three times from noise from the room next to mine
Comment from Hotel Management
Nov 17, 2017 by patel, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
by A verified traveler from New York

Dirty Rooms

Posted Oct 26, 2017
Cons: Learn how to clean the rooms
Was in 2 rooms and both were never cleaned. Chocolate left in microwave and was full of mold and same with the coffee pot.
2 out of 5
by A verified traveler from Los Angeles

Posted Sep 14, 2017
Cons: Plumbing!
Terrible plumbing and bathtub drain clogged. This motel has poor plumbing.
Comment from Hotel Management
Sep 17, 2017 by snehal patel, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future; whenever you have the chance. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good overnight stay

Posted Sep 8, 2017
Clean room and comfy bed. We checked in late coming from out of town and left early. We just needed a place to sleep really. Simple breakfast available in the morning. Would stay again.
Comment from Hotel Management
Sep 10, 2017 by snehal patel, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from decatur, il

Nice and quiet area for a good rest

Posted Aug 25, 2017
Pros: Location is very convenient
Cons: Lobby is very plain and simple
Location: Shopping, boating, restaurants
It was very convenient because it was close to main entertainments
Comment from Hotel Management
Aug 27, 2017 by sme, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
by Sherry

Posted Aug 21, 2017 on Hotels
Comment from Hotel Management
Aug 25, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
by A verified traveler from TX

Poor Excuse for a Hotel

Posted Aug 19, 2017
Pros: Only the hot water.
Cons: Everything needed to be improve. See above.
This is the worse hotel I have stayed in. There are not a lot of options in Washington, but I think the Wyndam hotel chain should remove their name from this hotel. There were pubic hairs in the tub and on the floor. The tub had a large dirt ring around it. The faucets dripped constantly. The AC was noisy and was held together with tape. I don't know if the vacuum was ever run while we stayed or it just did not work. We had to ask for cups and coffee pods several times. We were questioned each time we did. This property needs a major overhaul or a complete redo. I have not stayed in a hotel that only provided 2 small pillows on the bed either. The only saving grace was it did have plenty of hot water.
Comment from Hotel Management
Aug 25, 2017 by sme, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
4 out of 5
by jeff

Posted Aug 7, 2017 on Hotels
Typical $60 a night hotel, don't plan on the continental being decent, your only paying $60 a night. room was clean and didnt smell.
Comment from Hotel Management
Aug 12, 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
by Mark

Posted Jul 9, 2017 on Hotels
Our room was suppose to be non smoking but it had a smiley smell to it. As if someone smoked in the bathroom or next to our room.
Comment from Hotel Management
Jul 14, 2017
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.