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Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 716 out of 993 reviews
5 - Excellent 72%
Rating 4 - Good. 169 out of 993 reviews
4 - Good 17%
Rating 3 - Okay. 55 out of 993 reviews
3 - Okay 6%
Rating 2 - Poor. 33 out of 993 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 993 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and stay!
Stayed 1 night in May 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I WASNT A HUGE FAN OF THE SENSORS THRY PUT ON THE SNACK BAR AND REGFRIGERATOR THAT BILLS YOU IF YOU MOVE AN ITEM. I HAD TO REQUEST A REFRIGERATOR TO BE BROUGHT UP FOR MY MEDICATIONS WHICH WAS DONE PROMPTLY. OTHERWISE IT IS A NICE HOTEL AND CUSTOMER SERVICE WAS GREAT
Stayed 2 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
It’s getting old, but still a good place to check in. We spent 9 nights and not one single problem.
Stayed 9 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a high end Ritz Carlton hotel but a high end hotel nonetheless. Very clean, modern and well appointed. Excellent service. Parking is annoying because you have to walk through the mall every time.
Stayed 3 nights in Apr 2022