Ratings based on 408 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 8, 2016
The staff is always courteous and kind, let us check in early without making a fuss about it. They also let us change rooms when our original one had too much out door noise - not the hotel's fault. This is why we always stay at the Ritz when we visit Washington.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton, Fl

Excellent service, room decoration kind of old.

Posted Jan 26, 2016
Pros: SERVICE
Cons: Room decoration
Location: Excellent location
Excellent service from all the staff. particularly at the club on the 9th floor. Delicious breakfast!!! Petra, at the front desk was extremely nice. I lost my cashemere scarf and didn't notice until she asked me if it was mine, as she had seen me wearing it and somewhere between the lobby and elevators someone found it and turned it to them.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2016
Good hotel, but looks like a little bit old in the room. Rooms are big. Staff is excellent. No sleepers in the room. Good location. Poor amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2016
The staff was helpful and the room was perfect!! We had a great time and it is in the middle of Washington DC so you have a lot of things to do.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, small beds

Posted Jan 2, 2016
Four girls in room. Two double beds. Rooms easily large enough for two queen beds.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service, we were well taken care of.

Posted Dec 29, 2015
We received candy, cookies, a clean room and overall excellent service. This is a top notch hotel.
5 out of 5
Recommended
for Families
by Richard

This traveler left a rating score only Posted Nov 14, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by Meredith

Great hotel and service!

Posted Nov 11, 2015 on Hotels
The club lounge is one of the better lounges I have experienced.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

A Happy Customer in town for a concert and dinner

Posted Nov 9, 2015 on Hotels
Wonderful Night! Thanks! Top notch service and staff. Bed was luxurious.