not using third party to book hotel
Posted Oct 10, 2016
1) I paid an extra $30.00 for continental breakfast, but once we arrived at hotel it wasn't on the reservation. So we didn't get the breakfast. But were charged the $30.00 through expedia..
2) bathroom wasn't cleaned prior to our arrival. Hair in the shower and toilet wouldn't flush.
3) parking fee was never mentioned to us or on the website, once we arrived another $43.00 was charged to my bill.
parking garage stated 6'4" for high on vehicle however we now have painted removed off the top of our vehicle from the low ceiling that weren't 6'4" actually due to piping the ceiling heights were between 5'8" and 5'9" in some areas.