Ratings based on 2,632 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

overpriced and in disrepair

Posted May 23, 2017
Pros: nothing
Cons: the building is in disrepair. old and dirty
given wrong type of room and then told "sorry we do not have any other"
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management, Hotel Management
Greetings Traveler, Apologies that your recent stay did not live up to your or our expectation. We would like to ensure that your next visit is a success if given the opportunity. We hope that you had a safe trip to your next destination and that you consider our property in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
It is an old facility which is not even accessible for a decent coffee.
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management , Hotel Management
Hello Traveler, Your feedback about our on properties outlets is greatly appreciated. We apologize that our facility did not meet your initial needs. With this being said, we are excited to announce that we have just opened our renovated Coffee Bean & Tea Leaf. Please stop by to see our reimagined lobby, which complements this new addition handsomely.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Very nice area. Mix of business and leisure and nice area restaurants
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management , Hotel Management
Greetings Traveler, We are glad you enjoyed your stay with us. We cannot wait to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Enjoyed my stay at Washington Hilton. The staff at checkin were very nice; however, other staff were short. almost to the point of being rude, when asked directions or for information. It was disappointing that there was not a sundry/gift shop on site and the vending machine on my floor was out of order. I had to call room service to get a soda which was outrageously expensive.
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management , Hotel Management
Dear Esteemed Guest, We appreciate the time that was put in to writing about your recent stay. These reviews not only help fellow travelers, but also help the hotel stay in tuned with our guests needs. We apologies that not all the staff members encountered provided the same excellent service as our Receptionist. We are happy to announce that the hotel will be opening a newly built gift shop in the coming months. We realize that this in no ways makes up for the troubles encountered. But, we hope to see you in the near future so that we can deliver a remarkable stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

This location is convenient for exploring the city

Posted May 1, 2017
Pros: Very helpful staff.
Cons: can't think of anything.
Location: Ethiopian restaurants nearby!
Enjoyed exploring the neighborhood with diverse restaurants and shops. It is easy to get to other locations via the Metro.
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management , Hotel Management
Hello Peter, Thank you for leaving such a stellar review. We agree that our location in the city and our eclectic neighborhood rocks! Our team looks forward to your return the next time you mount an expedition in DC.
3 out of 5
Recommended
for Everyone
by A verified traveler

Wrong bed size announcement

Posted Apr 17, 2017
I booked a king size bed, but the hotel has no such size of bed in any of its rooms. They gave us a queen size bed. They shouldn't announce king size!!!
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management , Hotel Management
Dear Valued Guest, We greatly appreciate the feedback about the accommodations received. Due to your concern, we will be reviewing our features ensuring alignment with Hiltons brand standards. We hope that this annoyance will not prevent your future return. We cannot wait for your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Convenient Location to the Major DC Attractions

Posted Apr 14, 2017
Pros: Close to Metro (DuPont Circle) Buffet breakfast Staff pleasant
Cons: The walls are so thin.
Location: All D.C. Major attractions.
The walls are so thin in this property that it made it hard to sleep. We also heard the people above because their noise came through the bathroom vent. Other then that, the hotel pipes in some sort of fragrance/air freshener in the lobby which is cheap smelling and nauseating. This Hilton is a huge "factory" location and meets the needs of those willing to trade ambience, for a decent priced place to stay.
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management , Hotel Management
Hello Babs, Thank you for leaving valuable insight about your recent stay. The comments about our seasonal signature scent in the lobby, and the inconvenience experienced with noise, will be a topic for review. We are delighted that our proximity to Dupont Circle, and the caliber of our staff, had a positive impact on your stay. We hope to be your hotel of choice the next time you are in DC.
3 out of 5
by A verified traveler from miami

Good location Bad pressure of shower

Posted Apr 13, 2017
The beds were too soft! The pressure of the shower was very bad! The furniture was a little old!
Comment from Hotel Management
May 31, 2017 by - Washington Hilton Management , Hotel Management
Greetings Traveler, Thank you for sharing your experience on your recent stay. The reflections from our guest about room amenities helps shape the future of our property. We hope you had a safe trip home and wish to have you as a guest again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Amherst, MA

Very nice business-oriented hotel

Posted Mar 30, 2017
10-minute walk from Dupont Circle Metro Station. Convenient to a number of nice restaurants. Lovely lobby and meeting area.
Comment from Hotel Management
May 25, 2017 by - Washington Hilton Management , Hotel Management
Dear Pete, It is wonderful to know that you enjoyed not only the our public spaces but also some of the fantastic local attractions. We hope to lodge you in the future so that you can take advantage of our pool. Maybe even catch the open-top sightseeing tour bus that picks up from our hotel. We eagerly await you return!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

good hotel close to downtown

Posted Mar 30, 2017
Pros: Location
Cons: parking cost is a bit expensive when compared with other hotels in Washington
Location: Location is close to Dupont Circle subway, zoo and lots of restaurants
We had an excellent time at Washington Hilton, staff was friendly and room was very clean. The hotel is one subway stop from downtown/White House and close to an area with lots of interesting restaurants.
Comment from Hotel Management
May 25, 2017 by - Washington Hilton Management , Hotel Management
Dear D., Thank you for taking the time to share your experience. We continually strive to provide excellent solutions for our guests. Your assessment of our parking rates will be taken into consideration. The kind words about our team members are always greatly welcomed. We look forward to having you as a repeat guest in the near future.