Good Hotel for Weekend stay
Posted Jan 31, 2017
Good re-vamp of this hotel's previous life as a Howard Johnson. Re-styled lobby, cafe and rooms. Staff was pleasant and responsive to complaints; attention needs to be paid to some minor details such as these listed below:
1. Ensure that deadbolt locks work on all rooms (as lone female traveler this is important). 2. In-room safes work properly. 3. Keurig coffee maker actually brews coffee not just heat the water in the coffee maker. 4. Check or get new microwaves and mini refrigerators; mine have a melted rotator ring and a cracked interior fridge door. 5. Clearly post breakfast cost/policy for customer' edification. On the plus side staff was responsive promptly to concerns brought to their attention during stay (#'s 1 & 2, 3 through 5 were presented in a note at departure). Not a bad stay just some attention needed to details after renovation and new management.
Comment from Hotel Management
Feb 2, 2017 by Sarah, Hotel Management
Thank you for your candid review, we truly appreciate the time you took to share what you did and did not enjoy about your stay. Your valued feedback as been shared with the property operations manager to ensure that we address these directly. I am really glad you brought these to our attention so we can (and ensure you we will) correct all that we can right away.