Ratings based on 277 Verified Reviews

3.6 out of 5
75% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from fairbanks, ak

Quiet

Posted Dec 11, 2017
Loved the view and nice and quiet. I added enough.
Comment from Hotel Management
Dec 11, 2017 by Front Desk, Hotel Management
Thank you, Betty, for taking the time to leave this review of our hotel. We appreciate you and your business. We'll see you next time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2017
The room was clean. The heater worked great. It can kid use a floor lamp.
Comment from Hotel Management
Dec 4, 2017 by Front Desk , Hotel Management
Hello! Thank you for your review. We love to hear our guests comments. We're glad that you enjoyed your stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from trapper creek

Quick stay

Posted Nov 29, 2017
I got moved from another hotel and the grand view was very accommodating. There was a few maintenance issues i told the front desk about besides that room is very comfortable and you can’t beat the views!
Comment from Hotel Management
Dec 1, 2017 by Front Desk , Hotel Management
Thank you for letting our Front Desk Staff know about the issues you encountered. Now we can get started working on those you it doesn't happen again! We thank you for staying with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wasilla AK

Accommodating staff

Posted Nov 19, 2017
Had a great stay. Was confused when my room was so much more that I had thought. Was upgraded because if lack of rooms. Rather than loose my business because of this was upgraded beyond normal!! Thank you kind staff. Only down point to stay was minimal hot water because of large numbers of guests.
Comment from Hotel Management
Nov 24, 2017 by Front Desk, Hotel Management
Thank you for stating your comments about the hot water. We are aware of the issue and are working on making sure this doesn't happen any longer. Also, we're very happy to hear that you liked your room upgrade! We try hard to make sure everyone enjoys their stay with us!
4 out of 5
Recommended
for Everyone
by A verified traveler from Wasilla, Ak

Best Staff!

Posted Nov 4, 2017
Was on road for 5 weeks, 3 here, Best Staff! Everyone from beginning to end made our extended stay wuite comfortable! Thank you all! Jeff, Carole, and Zoey too!
Comment from Hotel Management
Nov 7, 2017 by Front Desk, Hotel Management
Thank you for taking the time to review our hotel! It's always heartening to hear that our hard work pays off. We so enjoyed having you with us!
3 out of 5
Recommended
for Everyone
by A verified traveler from Allentown, PA

probably the best hotel in small town.

Posted Sep 15, 2017
Pros: clean and comfortable. large rooms.
Location: good location near a restaurant.
Only problem we had was they did not clean our room. This was unusual. We did received clean towels.
Comment from Hotel Management
Oct 15, 2017 by Front Desk, Hotel Management
Thank you for your comment and rating. Now that we know of this, we can work on it in the future. We hope you enjoyed your stay!
4 out of 5
by A verified traveler

Posted Sep 5, 2017 on Hotels
The walls between the rooms seemed a little thin. General speech could be heard through the walls. Overall, the stay was good and staff was obs
Comment from Hotel Management
Sep 11, 2017
Thank you for staying with us and for your comments. The only way we can correct issues is if we know about them! Looking forward to your next visit.
2 out of 5
by A verified traveler

Disappointed

Posted Sep 3, 2017 on Hotels
We got our room. When got to room it hadn't been cleaned yet! Had to go down and get another room. It was very noisy all night with other people letting their kids run the halls all night! Also no hot water for shower in the morning
Comment from Hotel Management
Sep 11, 2017
Thank you for staying with us and for your comments. The only way we can correct issues is if we know about them! This is on our radar, we are correcting this and we'll make sure it doesn't happen again! Looking forward to your next visit.
1 out of 5
by A verified traveler from alaska

Charged me extra

Posted Sep 2, 2017
I was quoted, and reserved the hotel, through Expedia for $180 a night. When I checked in, they charged me $245. I dis not check in or out late, there was no damage, no extra people, and no pets. Hotel couldn't explain why they charged me more
Comment from Hotel Management
Sep 11, 2017 by GV, Hotel Management
Thank you for staying with us and for your comments. The only way we can correct issues is if we know about them! This is on our radar, we are correcting this and we'll make sure it doesn't happen again! Looking forward to your next visit.
5 out of 5
by Darlene H.

Posted Aug 29, 2017 on Hotels
Every thing was great.
Comment from Hotel Management
Sep 11, 2017
Thank you for your ratings! We look forward to your next visit!