Water Island Vacations & Trips from $788

Water always dirty! Front desk to slow

The rooms were newer and the grounds throughout the resort were very well kept, clean, and beautiful. My family and I went during the algae season and the staff ensured everything was still clean. The team inside the lobby and in charge of activities were amazing and took total care of us. Johnny and the concierge team were the best! The reason for the 4-star review is due to the actual Margaritaville restaurant. The serving staff were very unapproachable, and seemed to be upset every day while doing their jobs. The food sometimes took close to an hour to come out even for something simple as fries or wings. We ended up just eating somewhere else after a few days because we did not feel welcomed by the serving staff.

Nice clean property, good location. Good parking. Didn’t like the restaurant adds an automatic 20% gratuity, and 4% credit card charge

Great location. Beautiful rooms. Great dinner spot and bar. Above and beyond staff !!

Very safe and secure place! Also very clean! Just uphill from cruz bay