Ratings based on 549 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from riverside ct

Posted Aug 21, 2017
Very clean hotel. Room was up to date and very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Aug 21, 2017
Good for weddings destinations. Clean and wonderful staff
5 out of 5
Recommended
for Everyone
by A verified traveler from Mass

very clean, friendly staff, quiet, knowledgeable

Posted Jun 28, 2017
Was a great welcoming experielnce. Friendly quiet clean.
Comment from Hotel Management
Jun 29, 2017 by Tiffany, Hotel Management
Thank you for taking the time to review your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay for the Quassy Triathlon

Posted Jun 5, 2017
Pros: Room quality and staff
Cons: A more casual restaurant and a breakfast restaurant with eggs and bacon.
Location: Missing restaurants and activities. Car is required.
This was a great room and a great hotel. Very close of the Quassy park where the event took place.
Comment from Hotel Management
Jun 29, 2017 by Tiffany, Hotel Management
Thank you for the awesome review!
2 out of 5
by A verified traveler

alarm

Posted Jun 3, 2017
The fire alarm went out we had water pouring in our room threw the windows. We could not use the air conditioner and the tv did not work all night. Our clothes got wet from the water. Coming in it was a mess.
Comment from Hotel Management
Jun 29, 2017 by Tiffany, Hotel Management
Thank you for the review and we apologize for any inconveniences during your stay.
4 out of 5
by A verified traveler

enjoyed my stay, but...

Posted May 23, 2017 on Hotels
I just need to add that the hotel staff should never assume you are with a group of people. Ask. Just because I walked in behind them, doesn't mean I am with them. check in time is 3, so what are the chances I would walk in after an African American family. and because I just happened to be the same race, I got put on a floor with loud obnoxious children. This was a mothers day gift/getaway to enjoy some peace and quiet. if I wanted to be around rowdy kids, I would have stayed home. on a better note, the hotel was clean and comfortable. Just train your staff better.
Comment from Hotel Management
Jun 29, 2017 by Tiffany, Hotel Management
Thank you for the feedback and we will share this with our team.
4 out of 5
by michael

Posted May 21, 2017 on Hotels
Good, clean easy place to stay for a business traveler. Half the price of hotels in Hartford and just 20 minutes away
5 out of 5
by Darnetta

Posted May 21, 2017 on Hotels
it upset me that I had to pay for parking
3 out of 5
by Jonathan

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Rumson, NJ

Big Surprise in Rusty City

Posted May 15, 2017 on Orbitz
I was attending a prep school reunion not far from Waterbury and booked a room at the Marriott Courtyard. It was not expensive, so I didn't expect much. But the accommodations had virtually all the comforts and amenities of a first class hotel: glass glasses in the room, a coffee maker, ice near my room, desk, armchair, etc. And the shower was amazing: huge walk-in with incredibly easy to use shower head (no minutes-long puzzling over how to get hot water). Also free newspapers in the lobby. Recommended without any reservations.