Lobby

Reviews of Baymont by Wyndham Waterford/Burlington WI

2.5 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 92 out of 334 reviews" "
Rating 8 - Good. 106 out of 334 reviews" "
Rating 6 - Okay. 71 out of 334 reviews" "
Rating 4 - Poor. 40 out of 334 reviews" "
Rating 2 - Terrible. 25 out of 334 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Disliked: Amenities
hot tube out of order snack machine out of order
Stayed 1 night in Jan 2024

2/10 Terrible

ANDREA

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgustingly dirty!! Very cold! It was winter and Wisconsin was going thru the oculist weather and they kept their common areas at 58 degrees. They also kept their front doors open! The Staff was so-so! Yelled at my kids in the pool area! They were never around when I had a question. Pool area was freezing! The pool was neat and I loved the lighting in the pool. Breakfast was cheap and overrated. I could have bought what was offered from gas station across the street. The shower area in the room was moldy and dirty. The water from the shower area was leaking on the floor and then out to the rug by the door. Very dangerous for any one using the bathroom. Just an overall nasty, disgusting, yucky place! I don’t think we will ever stay here again. It’s just not warm and homey like the pics portray!!
Stayed 1 night in Jan 2024

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

James

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

TERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Richelle

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Diane

Stayed 2 nights in Sep 2023

10/10 Excellent

Lawrence and Emilie

Traveled with family
Liked: Property conditions & facilities
Quick and easy check in. Very quiet area.
Stayed 1 night in Nov 2023

4/10 Poor

Kyle

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT CLEAN, BLOOD, UNSAFE I hardly ever leave reviews... Don't stay here. Door latch was 3 inches off and so you could not actually latch the door... Multiple people had latches loose. The shower head would not stay up and would fall. My wife had to hold the shower head so I could actually shower. We found a pair of earrings on our bathroom counter...one friend had to get new sheets due to blood on them. Multiple beer bottles around the property and even inside the stairwell We were halfway down the hall and you could hear the elevator. Fun fact, you can hear both sides conversations around you... Our room was soooo small, our friends room was normal sized. No one is actually ever at the front desk, the morning shift was wearing PJS smoking outside Breakfast.... there was a wedding block there and they hardly any food out and most of the wedding hadnt even made it downstairs. Dont stay here I do not recommend you stay here.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and courteous employees
Stayed 1 night in Oct 2023

6/10 Okay

Scott

Stayed 1 night in Oct 2023

4/10 Poor

Anne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
While it was clean at first glance , it was an outdated hotel. The shower clearly needed some maintenance as it was just patch jobs that even those were falling apart. The extra blankets provided in the closet had a nasty smell to them. Definitely won’t be staying there again. Upon arriving, the staff member at the front was kind of rude and unhelpful with questions we had about the events taking place that weekend (reason why we were staying there.)
Stayed 2 nights in Oct 2023

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Stayed 1 night in Sep 2023

6/10 Okay

Carmen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cold welcome
The hotel was pleasant,clean and comfortable but as soon as we walked in the young lady at the front desk was very cold not polite did not give us any info on the wifi , breakfast hour's not a thing.after that the second half of our party came later on and we were practically interrogated on who was staying at the hotel not a very warm welcome wiil not return
Stayed 1 night in Sep 2023

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
There were always people (staff and as they shared with me, guests as well). smoking in the front of the property. When I mentioned the situation to front desk staff, they had every reason why they could not do anything about it.
Stayed 2 nights in Aug 2023

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room, easy to locate, and very competent individual to check us in. No air on in room and extremely hot upon arrival. Only complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Jay T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute need of a place to stay
Stayed 1 night in Aug 2023

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Indifferent, unfriendly staff. No tv directions or channel lineup available. No information or maps available for the local area. An absolutely gross dark brown substance (the consistency of jelly) coming out of the ice machine on the ice. Dirty socks by the entry that had obviously been there a while. Breakfast was skimpy- no basics like bagels, no yogurt, no fruit. Been on the road for 4 weeks touring the Midwest and this was by far the worst place we have stayed.
Stayed 1 night in Aug 2023

8/10 Good

Julia

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Edward, Streamwood

Traveled with family
No
Stayed 1 night in Aug 2023

6/10 Okay

Pamela

Traveled with partner
Disliked: Amenities, property conditions & facilities
clean but nothing special. beds were comfortable, room fine.
Stayed 1 night in Aug 2023

4/10 Poor

Pamela

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Pamela

Stayed 1 night in Aug 2023

10/10 Excellent

Randy, La Crosse

Stayed 1 night in Aug 2023

4/10 Poor

Randi

Disliked: Cleanliness, staff & service, property conditions & facilities
The phone didnt work, the room didnt get clean one of the nights we stayed, staff were rarely at the front desk.
Stayed 5 nights in Jul 2023

8/10 Good

Susan

Liked: Cleanliness, amenities
Easy to find. Good dining options nearby. Hot tub was out of order.
Stayed 3 nights in Jul 2023

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation.
Breakfast wasn’t the best, poor selections and not very many choices. The room was kept very clean and serviced every day, better than most hotels. The grounds around the hotel was not maintained.
Stayed 7 nights in Jul 2023

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Hot tub was closed. It was the only reason I chose this hotel over others available for less mo
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints. Friendly staff. Just make sure you bring food if you're up late, as the whole town shuts down at 11.
Stayed 1 night in Jul 2023

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean and neat
Stayed 3 nights in Jul 2023

6/10 Okay

Prasanna

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The staff was good, but the rooms were smelly and they have a weird bathroom design
Stayed 1 night in Jul 2023

8/10 Good

Samantha

Traveled with group
Hotel was nice and clean, quiet. No complaints at all.
Stayed 1 night in Jul 2023

6/10 Okay

Diane

Traveled with family
Liked: Room comfort
Trying to upgrade
It looks like it is being refurbished. The lobby is nice, the room was clean. Bed was fine. Breakfast was fine. Elevator was dirty, workout room was pitiful. Equipment old and not working. Hallway smelled strongly of cat. Weeds overgrown. Hot tub not working.
Stayed 2 nights in Jul 2023

4/10 Poor

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place
The property itself was overrun with weeds, the bedroom had coffee stains on counter which could of easily be whipped clean, the smoke detector was hanging from the ceiling. The curtains were stained and discolored. The staff not friendly nor helpful.
Stayed 2 nights in Jun 2023

6/10 Okay

Stephania

Stayed 1 night in Jun 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

10/10 Excellent

Becky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean. As far as I can tell, there wasn’t a desk person which was odd.
Stayed 1 night in Jun 2023

2/10 Terrible

Tina

Traveled with family
Disliked: Staff & service, property conditions & facilities
Very old, elevator was very noisy and slow. No one was ever at the front desk. Breakfast was offered only cereal and bagels.
Stayed 2 nights in Jun 2023

10/10 Excellent

Terry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jun 2023

10/10 Excellent

Diane

Stayed 1 night in Jun 2023

10/10 Excellent

Catherine, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I had an excellent experience at this hotel. The staff were very friendly and accommodating. Indeed, there are no eggs on the breakfast buffet, but there are hot pancakes. Persons requiring room service should instead check into a four-star hotel, which is the level of a hotel That offers room service, which is not this hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lynn

Stayed 1 night in Jun 2023

4/10 Poor

Angela

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The employee at check in was rude and seemed inconvenienced, we had to use the phone to call someone to check us in when we arrived. The afternoon/night employee was very nice and helpful. The pool was working but the water cold, the hot tub is STILL BROKEN! Breakfast was simple, no protein choices, but there's a McDonald right across the street and a gas station with additional overpriced choices. The hallway of the building was stuffy and smelly, the exterior area dirty and trashed (especially the outside ashtrays were overflowing). The bed was comfortable and the sheets clean, which I appreciated. Overall the most mediocre overpriced stay I've spent money on!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to get high rise toilets
Stayed 1 night in May 2023

4/10 Poor

paul

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up with water pouring out of the ceiling. After further review wasn't the 1st time it poured in the room.front desk person didn't really seem to care.. so I checked out early.. you would think they'd of came me a discount!!!!

8/10 Good

Eric

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceptable
Stayed 1 night in Apr 2023