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Yes this hotel is older but is now under new owners, the rooms are in need of updating but my room was very clean. Nice pool area, hot tub was not working. People at the front desk were very nice and helpful.
Great staff made this an excellent experience. Very comfortable bed. Made it tough to get up ! Delicious breakfast. Clean. I had no complaints. When I'm in Waterloo I'm coming here.
Short of a little construction at the moment, its a nice place. Parking ramp connected by skywalk. Friendly helpful staff. Pets allowed at a reasonable rate. Honestly didnt use facilities such as pool, restaraunt, etc. so I cant speak to them. Only reason I didnt give them a 5.
Everything was in perfect order, the staff was friendly, and when we needed to check out earlier than planned, they were very accomodating. The desk clerk took care of everything just as promised. This took a little extra effort on her part since we had booked online. Very pleased.
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