Ratings based on 155 Verified Reviews

3.6 out of 5
75% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2017
price was good, they have good breakfast, and staff was Very Very nice and helpful. Also, it was relatively clean and didn't feel like there was any discomfort whatsoever. I would definitely stay again if I went to Waterloo.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
I highly appreciate your kindness and I'm pleased you enjoyed the hot breakfast. We feel that comfort goes above all. A warm smile and a warm meal can go along way. Give us a call anytime if there's anything further we can help with.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stop over

Posted Jan 10, 2017
Good hotel for a chain. Better than average breakfast. Friendly staff. I do like that the side door locks are engaged at all hours unless you have a room key. Heater was blowing the curtain open in the room; had to clip it closed. Otherwise clean and comfortable.
Comment from Hotel Management
Jan 11, 2017 by Mark (GM), Hotel Management
Glad to hear from you and your very kind. Your always welcome and hope you have a great new year.
4 out of 5
Recommended
for Everyone
by A verified traveler

Passing through

Posted Jan 7, 2017
I stay at this hotel a few times each winter as I head North for ice climbing. The hotel is quiet, clean, and renovated as of this year - not that it was bad before! By no means is it a five star hotel. It is a chain hotel, a hot and a cot. But the "hot" is at the upper end of chain breakfasts, the "cot" is roomy, comfy, and includes fridge & microwave. There is a small but nice pool. The desk is friendly and helpful. Decent price for the money, especially given the quality breakfast.
Comment from Hotel Management
Jan 9, 2017 by MarkusGM, Hotel Management
Thank you very much for your kinds words. I'm glad you enjoyed our complimentary breakfast and pool. If you need anything just let us know and we'll be happy to help.
4 out of 5
Recommended
for Everyone
by A verified traveler

Worth the price

Posted Dec 7, 2016
The tub was clogged but they came out and fixed it. Clean linens and comfortable bed. Good coffee in the am. Will stay again.
Comment from Hotel Management
Dec 8, 2016 by Markus GM, Hotel Management
Thank you sir, we all appreciate the kindness and glad you got the chance to enjoy the morning breakfast items. Your always welcome and Happy Holidays.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 3, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice spacious room

Posted Oct 31, 2016
Pros: The fridge and microwave were a plus as were the black out curtains.
Cons: Some fruit at breakfast would have been appreciated.
Location: This motel is near to lots of restaurants and shopping. Motel parking was easy.
We were impressed with the size of the room, the cleanliness, and the comfort of the bed. In comparison to the room, the bathroom was very small but clean.
Comment from Hotel Management
Dec 10, 2016 by Markus GM, Hotel Management
Thank you for your kind words. Always feel free to ask our staff for anything that's needed. If we can do it or can't we will try.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Nice Room

Posted Oct 11, 2016
Location: Lots of eating and shopping establisment right around the corner.
Room was next door to the pool so it had kind of a clorine smell. Once you got past that, overall nice sized room with a confortable bed. Would use them again on my next trip to the area.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for your kind words. Your always welcome in our doors and appreciated as well. Thank you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Nice motel close to shopping!

Posted Oct 10, 2016
Pros: Staff was excellent & accommodating.
Cons: Slight odor of sewer.
Location: Great shopping, dining & movie theater.
Close to shopping, dining and theater with a large variety of things to do. Nice swimming area and exercise area. Breakfast had a variety of foods.
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Thank you very kindly. I apologize if there was an odor. We might have had workers staying at the building or possible something was being cleaned out for that I'm deeply regretful. We appreciate your courtesy and your always welcome.
1 out of 5
by A verified traveler

Stay away

Posted Oct 9, 2016 on Hotels
People laying over the lobby furniture. Friends of the clerk. People hanging around outside of the hotel doors. Not staying at hotel.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
We get a lot of students that stay with us sometimes. We try to make friends with our guests and be good hosts but it can look that way I could see. I'm sorry of the inconvenience and that it effected your stay many apologies.
2 out of 5
by A verified traveler from iowa

Frustrating

Posted Oct 4, 2016
WiFi would not hook up burn holes in curtain and furniture. Phone didn't work and place stunk badly of dirt and smoke.