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My room was clean, comfortable & in good working order (except for the in-room coffee makers - I tried 2 & neither worked right. But the staff kept trying to help). My friends toom didn't 'live uo' to the same overall positive reviews - but the staff let them change rooms.
I was pleasantly surprised by the size of the room and overly large bathroom. Well designed and up to date furnishings. It was very clean and I have no complaints at all. The air conditioning was quiet and accurate to the thermostat. The bed and pillows were so nice to sleep on, no lumpy pillows! ...
The hotel is close to hwy 20, within 5 min. to restaurants, stores, mall, and within 10 to casino. Room was clean, staff was very friendly. We had a room close to the lobby and front desk, so it was noisy at times. That would be my only complaint. Other than that everything was excellent.
Your heart starts to race when you see a shoe sale and your eyes light up at the sign of a designer boutique, so a shopping hotel in Waterloo is a must for you. Pack an empty suitcase to store all your new purchases when you book a hotel near shopping malls here on Expedia.com.