Ratings based on 156 Verified Reviews

3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from milton, ON

Good Overnigjt stay skiing at Castle

Posted Feb 13, 2017
Good amenities and very friendly staff. Noisy fan in bathroom, but over good experience. Great proximity to Waterton NP, which I highly recommend.
Comment from Hotel Management
Feb 14, 2017 by Heritage Inn Hotel & ConventionCentre PincherCreek, Hotel Management
Hi Rob, Thank you for submitting this review. We are very happy that you chose to stay with us while taking advantage of the amazing snow out at Castle. It is great to hear that our amenities and staff left a good impression on you. Thank you for letting us know about the fan in your bathroom. We apologize for any inconvenience this caused you and we will investigate it further. We also love how close we are to Waterton, and we hope our hotel can host you on your next trip there. Thank you again for your comments. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
4 out of 5
by A verified traveler

Nice pool, Fair Price

Posted Dec 12, 2016 on Hotels
I was really happy, will stay there again next time. I was there for a kids hockey turnie so really close to the rink.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Guest, We are thrilled to hear that you enjoyed your stay with us. It is great that our location worked out so conveniently for the hockey tournament. Thank you for taking the time to leave your review. The next time you are in town, we look forward to having the chance to host you again. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
4 out of 5
by A verified traveler

Posted Dec 6, 2016 on Hotels
Comment from Hotel Management
Dec 8, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave us a great rating. We are happy to see that you had an enjoyable time at our hotel. We look forward to the next opportunity we have to host you. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
4 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave us a great rating. We are very happy to see that your time with us was enjoyable. We look forward to the next opportunity we have to host you. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
4 out of 5
Recommended
for Families
by A verified traveler from Alberta

Nice quiet place friendly helpful cheerful staff.

Posted Nov 20, 2016
Pros: The staff and the quiet atmosphere.
Location: This is small town Alberta right on the edge of the Great Outdoors.
We were in town for a Craft Market. The staff made us very welcome. All the facilities were clean, great beds, good food.
Comment from Hotel Management
Nov 21, 2016 by Heritage Inn Hotel & ConventionCentre PincherCreek, Hotel Management
Hi Jim, We are so happy to hear that you thoroughly enjoyed your stay. It is great to know that our staff and the clean facilities made your time with us memorable. Thank you for leaving us a fantastic review. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
5 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
Comment from Hotel Management
Nov 22, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the fantastic rating. We are thrilled to know that your time with us was enjoyable. We look forward to the next opportunity we have to host you. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
4 out of 5
Recommended
for Everyone
by A verified traveler from edmonton

Nice staff

Posted Oct 14, 2016
Pros: The room was cozy and spacious and the bed was very comfortable. The fitness room was updated.
Cons: The fitness room didn't have any free weights.
Location: The location was easy to find but I didn't do any adventuring nearby the hotel.
Check in quick, room nice and cozy, fitness room nice but no free weighs. Staff very friendly, restaurant yummy.
Comment from Hotel Management
Oct 14, 2016 by Heritage Inn Hotel & ConventionCentre PincherCreek, Hotel Management
Hi Karyn, Thank you for leaving your comments about your stay with us. We are thrilled to hear that you had such a great all around stay. All of our beds have been updated to pillow top mattresses, and we are happy to hear that you found yours to be comfortable. We appreciate your comments about the fitness room, we are always interested in hearing what improvements we could implement in the future. We look forward to the next chance we have to host you. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
4 out of 5
by A verified traveler

Posted Oct 7, 2016 on Hotels
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave a great rating for our hotel. We are glad that you enjoyed your experience with us. We look forward to the next chance we have to host you. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
5 out of 5
by A verified traveler

Posted Oct 1, 2016 on Hotels
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Dear Guest, We appreciate that you took the time to leave us a fantastic rating. We look forward to the next time that we have the chance to host you. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek
5 out of 5
by A verified traveler

Convenience

Posted Sep 29, 2016 on Hotels
Pleasant all around
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave us a great rating and comment. We are thrilled to hear that your time with us was pleasant all around. The next time you are in Pincher Creek, we would love to host you again. Sincerely, Heritage Inn Hotel & Convention Centre Pincher Creek